Earnhardt Chrysler Jeep Dodge Ram - Service Center

Rest, Relax, With Option to Wait Has it all: customer concierge, large open/clean showroom, robust cafe, comfy lounge chairs w/HDTVs, shuttle service & direct customer service support Has it all: customer concierge, large open/clean showroom, robust cafe, comfy lounge chairs w/HDTVs, shuttle service & direct customer service support via text updates. More

Great service; prompt status; knowledgeable people. I have always received great service from Earnhardt. People are happy and pleasant. My service advisor, Alan Clark, has been my advisor for nearly 2 I have always received great service from Earnhardt. People are happy and pleasant. My service advisor, Alan Clark, has been my advisor for nearly 20 years. More

Regular service Made an appointment. Vehicle was done in a timely matter. Bought the vehicle new about 6 years ago at Earnhardt's. Have always been treated in a pr Made an appointment. Vehicle was done in a timely matter. Bought the vehicle new about 6 years ago at Earnhardt's. Have always been treated in a professional way. My service advisor Tiana is very knowledgeable and has never steered me wrong. More

Cool down I was able to drive in, drop off, and collect after work my 2014 Jeep GC. Ended new AC blower motor. Easy and simple. While I was waiting for Ente I was able to drive in, drop off, and collect after work my 2014 Jeep GC. Ended new AC blower motor. Easy and simple. While I was waiting for Enterprise to pick me up for my rental, Sean threw me in my Jeep and drove me over there! Fantastic! I had to get to work and he read my body language very well on having to wait for a rental ride. I knew he was new since his service was impeccable. Congrats to Earnhardt on the hire; now keep him and make him your service trainer. He understands what it really means. Outstanding addition! More

Jeep Service Made an appointment, everything was set to go when I arrived, work was performed in the time period given. The service on this appointment was for a Made an appointment, everything was set to go when I arrived, work was performed in the time period given. The service on this appointment was for a front end alinement for my Jeep Wrangler. I received both the before and after alinement numbers (this used to be standard with most places but it seems that it no longer is). Great service done in a timely manner. Left another dealership in the valley because of their service so I'm pleased that I have found one that I can deal with. GREAT JOB. More

Never responded back on safety recall for Air Bag inflator! Twice in two weeks, I called them to arrange for a time for them to fix the safety recall for the airbag inflator. The first time they told me they di Twice in two weeks, I called them to arrange for a time for them to fix the safety recall for the airbag inflator. The first time they told me they did not have them and would call back when they did. About two weeks went by and I called again but only got the answering machine of a guy named Brian. I was very careful to tell him why I called and made sure I gave him the reason and my callback number" twice" to make sure he would get back to me!!! Guess what!! 2 days later NO CALL. What made me especially mad is that I was in the process of trying to purchase a new Jeep from them. That will not happen now. This is not the first time I have had trouble with them. Once before, I had my previous Jeep in for service and to change my air filter and install a new battery. They delivered my car to me and I decided to check everything out before I left. I soon discovered that they had never put the nut on the airfilter cover and the battery strap was hanging never put back on and was just hanging there. I will not be foolish enough to do business with them again. Poorly run Facility!!! More

Great service as always. I have been a customer for many years and have had great service at all times. Lisa was great this time for my oil change service. I have been a customer for many years and have had great service at all times. Lisa was great this time for my oil change service. More

Oil Change Recommended filter change before doing it. Polite service, cane out and reset the oil gauge after I checked out. Very friendly. You all did a Good job Recommended filter change before doing it. Polite service, cane out and reset the oil gauge after I checked out. Very friendly. You all did a Good job. More

Great job My car was in for a recall, Sean was an excellent service advisor and the recall included a rental car that I was not made aware of when I made the ap My car was in for a recall, Sean was an excellent service advisor and the recall included a rental car that I was not made aware of when I made the appointment this made my day much easier. Sean was very friendly and professional and they got the job done quickly More

Terrible! They damaged my vehicle! If you care at all about your vehicle, Dont take it here. This is the second time we have taken our truck into this place for service. The first time If you care at all about your vehicle, Dont take it here. This is the second time we have taken our truck into this place for service. The first time we Had our 2015 Ram serviced for routine maintenance. Tried to check in, had the papers in a different name and took 3 people to figure it out. Had a rental car reserved only couldn't use it because they didn't open early enough. Was never offered a shuttle or anything home (5 miles up the same road) so we called an uber. Wasn't reimbursed for it. Was told for our hassle they would wash the truck, do wipers, and rotate tires. Truck was only washed on one side. Had oily something splashed on the other. Center piece of rim on one of the tires was broken from being over tightened. Tried to call and see about getting it taken care of and service manager picked up and I could hear a conversation then she hung up. Called back and was told she left a message- clearly a lie. Clearly we didn’t learn our lesson, we had a check engine light go on and a warning that it was going to be put into limp mode and couldn’t get it far enough to get it to our preferred dealer. They clean the DEF tank and give it back $300 later. 10 min down the road the check engine light goes on again. We bring it back and it needs about $3,000 worth of service they got approved through the warranty. The only good thing through the whole experience! We pick it up and the HEAVY compressor that was in the back was tipped over, a huge dent in the wheel cover, the compressor broken with oil and gas spilled all over the bed. The service guy said they let their lot attendant take it to put miles on it and make sure it was fixed. Apparently they went on a full joy ride. The brass fittings for the compressor are broken and they just left it sitting in the oil/gas in the back of the truck! WE CLEANED IT UP OURSELVES ONCE WE GOT HOME!! Stay away from this place!! If you want a REAL dealer go to Tempe dodge! More