Earnhardt Chrysler Jeep Dodge Ram - Service Center
Gilbert, AZ
415 Reviews of Earnhardt Chrysler Jeep Dodge Ram - Service Center
Big volume, good service I started using Tex Earnhardt's Dodge Dealership Service Department circa 20 years ago when they were located on Arizona Avenue. Their current locati I started using Tex Earnhardt's Dodge Dealership Service Department circa 20 years ago when they were located on Arizona Avenue. Their current location offers more brands for sale and a much larger service facility than its predecessor. Frequently, when a dealership grows to huge proportions from its original state, the service department does not expand proportionally to the demand created for service; resulting in long wait times for automotive maintenance. This does not apply to the Earnhardt CJDR facility. There stands 3 service lanes prepared to in-process ones vehicle for maintenance. The lanes are manned by a platoon of specialist entering your car, Jeep or truck into their system. My vehicles when enrolled for service are frequently completed in an hour or two from entry. I currently take my third RAM and third Jeep to Earnhardt for servicing and they receive the same quality handling as the first two of each respective brand. . More
recall work Big dealership you will loose customer service. Took a hour to get my truck checked in for recall work. No one in the service department seemed to w Big dealership you will loose customer service. Took a hour to get my truck checked in for recall work. No one in the service department seemed to want to help you. Same service when we picked up the truck. Find a different dealership to get your work done at. More
Happy customer My experience with Earnhardt has been positive. You have never taken advantage of me taking care of my car. I give you a resounding 10! My experience with Earnhardt has been positive. You have never taken advantage of me taking care of my car. I give you a resounding 10! More
Warranty work The staff was very professional. I was confident in their work. Car is running smoothly air conditioner is working great. Received car in a reasonabl The staff was very professional. I was confident in their work. Car is running smoothly air conditioner is working great. Received car in a reasonable time. More
Service was great Great friendly service and staff. Always very considerate of my time. Would recommend to all. Thank you Earnhardt’s Dodge for always treating us good. Great friendly service and staff. Always very considerate of my time. Would recommend to all. Thank you Earnhardt’s Dodge for always treating us good. More
My vehicle was towed in for service. The entire service department was extremely helpful and efficient!!! They got my Jeep up and running, and it was returned to me clean and perfect aga The entire service department was extremely helpful and efficient!!! They got my Jeep up and running, and it was returned to me clean and perfect again!!! Thank you so much, for making a bad day good again!! More
Great service department. Alan Clark in the service department is great, he gets you in and out very quickly, is efficient, and has great pricing. Thanks Earnhardt Dodge Servic Alan Clark in the service department is great, he gets you in and out very quickly, is efficient, and has great pricing. Thanks Earnhardt Dodge Service Department. More
Nice dealership. Always helpful. I have been going to this Jeep dealership for 3 years now sine I moved to the Southeast valley. They have always done a terrific job of handling all o I have been going to this Jeep dealership for 3 years now sine I moved to the Southeast valley. They have always done a terrific job of handling all of our needs while servicing our Cherokee. Tiana was fantastic. She keep me notified of what was going on and when it was ready. Thank you Tiana. More
Earnhardt's Vehicle Service Center I purchased my Dodge Ram 2500 on 3/15/04 from Earnhardt's and have had my pickup serviced by Earnhardt's since that day. My original Service Writer, M I purchased my Dodge Ram 2500 on 3/15/04 from Earnhardt's and have had my pickup serviced by Earnhardt's since that day. My original Service Writer, Mark, was fantastic and unfortunately for me, retired. However, my new Service Writer, Josh, and sometimes my Service Writer, Brian, are equally competent, friendly, knowledgeable, and trustworthy. I know that having my pickup serviced at a Dealership will cost me a little more, but I know that it will be taken care of properly and is worth the peace of mind. It is not to say that I have not had issues over the years (few, few and far between), but the Service Department has NEVER let me down. Will not take my Dodge Ram 2500 anywhere else. Last but not least, this last Service was quite the experience with the assistance of a Service Attendant, Ruth. What a Rockstar! She kept me so informed about the status of my truck that it really had an impact on me. Keep up the Great Job Ruth!! Earnhardt's Service Department Team, Thank You ALL for being Friendly, Professional, and Honest! More
Great service My service advisor, Rosemary, was great as usual. She has been my advisor for 15 years and just gets better. The service dept has been great and rig My service advisor, Rosemary, was great as usual. She has been my advisor for 15 years and just gets better. The service dept has been great and right on schedule. More