Earnhardt Chrysler Jeep Dodge Ram - Service Center
Gilbert, AZ
415 Reviews of Earnhardt Chrysler Jeep Dodge Ram - Service Center
General service Very helpful, kept me updated on the time for service, love the texting service, got me out sooner than expected!!! My boys loved the play area and po Very helpful, kept me updated on the time for service, love the texting service, got me out sooner than expected!!! My boys loved the play area and popcorn while we waited! More
Always helpful I brought my jeep in due to a squeaky noise. They were able to stop the sound and found a few other things that needed fixing. I brought my jeep in due to a squeaky noise. They were able to stop the sound and found a few other things that needed fixing. More
pulled nail from tire My Jeep needed an oil change and then also, a tire developed a leak. I stopped at the service dept. and they were able take care of both problems in My Jeep needed an oil change and then also, a tire developed a leak. I stopped at the service dept. and they were able take care of both problems in the time needed of the oil change. They have very helpful technicians and staff. More
Service issue and the item was solved to my satisfaction. I had a Service Issue with my 2010 Journey and it was taken care of in a timely manner and to my total satisfaction. Great Job Earnhardt TEAM! I had a Service Issue with my 2010 Journey and it was taken care of in a timely manner and to my total satisfaction. Great Job Earnhardt TEAM! More
Fast service and professional people I bought my Dodge Caliber from Earnhardt 8 years ago. I've been bringing it to them for service ever since. They do a great job taking care of the car I bought my Dodge Caliber from Earnhardt 8 years ago. I've been bringing it to them for service ever since. They do a great job taking care of the car and they have an excellent waiting area. Dawn has been my service rep for years. She is a pleasure to work with and even remembers me! A place you can really count on. More
Great people great service My service visit was fast with friendly people. They took care of my wife’s car as good as they do my own truck. The service there is always great. My service visit was fast with friendly people. They took care of my wife’s car as good as they do my own truck. The service there is always great. More
Manufacturer Recall Chrysler notified us to take our 2017 Pacifica Ltd in to our dealership due to a recall or update on software. We called our Service advisor, Rose Se Chrysler notified us to take our 2017 Pacifica Ltd in to our dealership due to a recall or update on software. We called our Service advisor, Rose Serna. She arranged an appointment for us to come in at our convenience. Rose walked out to greet us as soon as we drove in to the service area. She had everything ready to go. We opted to wait for the car and in what seemed like just a few minutes, Rose came to the lounge and told us the car was ready. Rose always provides excellent service and her beautiful smile always says welcome! More
Vehicle service inspection Daryl Jones got me scheduled for an inspection on my vehicle, and kept me appraised of the progress during my visit every step of the way. He was very Daryl Jones got me scheduled for an inspection on my vehicle, and kept me appraised of the progress during my visit every step of the way. He was very professional and explained thoroughly any potential issues and upcoming service concerns I should be aware of. Technician got the work done sooner than expected and I was back on the road ahead of schedule. More
Failure after sold me the vehicle I am sad and really disappointed that the dealership was not responsive in the least once I purchased my Jeep. And, I Love my Jeep, make no mistake a I am sad and really disappointed that the dealership was not responsive in the least once I purchased my Jeep. And, I Love my Jeep, make no mistake about that! It's just that once the purchased was completed I could not get even good customer service, where I was expecting Outstanding Service. They followed the idea of "Just Do It". You know, where you do the bare minimum, and do not provide Your Best Effort! Sad really. I will not be back or send them business from my patients More
Tiana in service is the best! I was in the car business for 6 years and haven’t found a better service advisor than Tiana. She’s super attentive to her customers and goes out of th I was in the car business for 6 years and haven’t found a better service advisor than Tiana. She’s super attentive to her customers and goes out of the way to make sure they are 100% taken care of. As long as she’s there I’ll bring my car to Earnhardt Dodge for service every time. More