Earnhardt Chrysler Jeep Dodge Ram - Service Center
Gilbert, AZ
418 Reviews of Earnhardt Chrysler Jeep Dodge Ram - Service Center
Josh did a great job. Josh did a good job at keeping me informed of progress in my truck's servicing. The moldings replacement was top notch and well done. Josh did a good job at keeping me informed of progress in my truck's servicing. The moldings replacement was top notch and well done. More
New battery's and a tire repair Super job by one and all. Alan in his usual self was awesome, explained the procedure to me, how long it would take and arranged a loaner car. Alan is Super job by one and all. Alan in his usual self was awesome, explained the procedure to me, how long it would take and arranged a loaner car. Alan is , I think the best service advisor I've seen. Always busy taking care of customers. Always go to Alan! More
Randi was excellent during our first oil change on a new vehicle. She made sure everything was ok during the stay and checked to see if the truck was done before the quot during our first oil change on a new vehicle. She made sure everything was ok during the stay and checked to see if the truck was done before the quoted time. I would go back due to her great customer service!!! More
Brian's amazing Brian has always helped me when I've brought my van in, even if it was something small. He's always friendly and so polite. He makes sure that I'm kep Brian has always helped me when I've brought my van in, even if it was something small. He's always friendly and so polite. He makes sure that I'm kept up to date with my van while it is being worked on. More
Rose Serna If your Jeep needs servicing, go to Earnhardt Jeep and ask for Rose Serna. She's the best Service Writer I ever worked with. Great professional and pe If your Jeep needs servicing, go to Earnhardt Jeep and ask for Rose Serna. She's the best Service Writer I ever worked with. Great professional and person! More
Excellent service done in less than the quoted time frame. Waited in the lounge area pleasant surroundings and had comfortable chairs available for anyone to use.. done in less than the quoted time frame. Waited in the lounge area pleasant surroundings and had comfortable chairs available for anyone to use.. More
Wonderful service Rose Serna, my service advisor was great! She got my truck in right away and I was back on the road the same day. She is an exceptional agent at Earnh Rose Serna, my service advisor was great! She got my truck in right away and I was back on the road the same day. She is an exceptional agent at Earnhardt. We always look forward to working with her! Wayne and Jean Bell More
Helped Tremendously! Rosemary in service has always helped me as much as she possibly can. She always keeps me informed as to how long a situation may take. Rosemary in service has always helped me as much as she possibly can. She always keeps me informed as to how long a situation may take. More
Major service His was my first major repair since I started using Earnhardt. Rosemary Serna was an excellent advisor no kept me informed throughout the process. I w His was my first major repair since I started using Earnhardt. Rosemary Serna was an excellent advisor no kept me informed throughout the process. I wil retun to Earnhardt for any future services as well. More
Bodyshop work Recently had body work done and overall the work was done fairly well. The reason I am rating at only three stars is because the coordination betwee Recently had body work done and overall the work was done fairly well. The reason I am rating at only three stars is because the coordination between the advisor. He did not follow up we me, twice I had to call in to get a status and I also communicated that I had the check from the insurance agency but iwhen It was complete and he left a message he explained to me that if I cash the check to bring in the cash after we had already talked about me not cashing the check and just signing it over so that just tells me that he really was not paying attention when I called him to ask status of my vehicle. For a customer based service just not a good protocol . More