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Earnhardt Ford

Chandler, AZ

Overview
Employees
Reviews
Vehicles
4.9
654 Reviews
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7300 W Orchid Ln

Chandler, AZ

85226

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Showing 654 reviews

February 23, 2026

Best staff hands down very friendly and knowlegable no hassele we have purchased our last 7 cars from Earhnardt wont shop anywhere else More

by Cassatafamily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Qayumi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2026 -

Earnhardt Ford responded

We’re so glad to hear about your positive experiences! Our team takes pride in providing friendly and knowledgeable service. It's wonderful to know you've chosen us for your car purchases multiple times. We look forward to helping you again in the future! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

February 21, 2026

I came to dealership in a Waymo with the intention of buying a vehicle. The final numbers were off from the online. They wanted $42,349. I was willing to go to $42,100. But they said the price is final. More

by hondars112
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
John Nissen
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2026 -

hondars112 responded

The fact that you conceded that you did not communicate with your sales person while I was still at your dealership really tells me everything I need to know. Put yourself in the customer shoes. Do you think what you did was moral? If you do, do you think you could have handled this better? Maybe communicated with your staff?

Feb 23, 2026 -

Earnhardt Ford responded

David, Let's tell the truth. Art showed you our numbers and it was more than your budget. You then told us what you would buy the Tacoma for, and I said no. I then had Craig show you the Kelly Blue Book wholesale price of the Tacoma, which was more than our selling price, hoping you would see that it was a fantastic deal. You then said no, which you left out in your review. Where I come from, no means no. We then told you that there was another customer who had a tentative appointment later on today while you were trying to negotiate your best deal. You hit us with an offer that we did not expect, then you told our manager, Craig, that you were going to look at others in the valley. Craig responded with that's fine, but our price will be the same. You then said to have us call if we don't sell it. Out of courtesy to the tentative appointment, I called him to firm up his appointment and offer, he said yes and gave us a deposit. Art, the salesperson, approached you outside, not knowing that I was on the phone with the other customer, who again said yes. The reason I sounded rude when I told you the Tacoma sold is that you wanted me to tell the customer who said yes that you changed your mind. As I explained, that would not have been fair to the customer who said yes. We wish you the best of luck in your continued search. Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

February 16, 2026

Smooth process from start to finish. No hassles and straight to the point. Traded in old for new. Highly recommend if looking for a Ford. More

by afuruto1on1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2026 -

Earnhardt Ford responded

We're delighted to hear about your smooth experience with us! It's great that you found the process hassle-free and straightforward. Your recommendation means a lot, and we're here whenever you're ready for your next Ford adventure. Enjoy your new ride! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

February 16, 2026

Employees kept me up to date. They inform me the progress of my vehicle and the time frame. More

by bedonif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul "JR" Martinez
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Feb 17, 2026 -

Earnhardt Ford responded

We're so glad to hear about your positive experience! Keeping our customers informed is a top priority for us. If you ever need assistance again, we're here to help! Enjoy your vehicle! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

February 11, 2026

I am always treated well at Earnhardt Ford, which is why I come back for continuous service. More

by Dave Wonnacott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul J.R. Martinez
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Feb 12, 2026 -

Earnhardt Ford responded

We’re so glad to hear that you consistently receive excellent service, Dave! Your loyalty means a lot to us, and we look forward to welcoming you back for your next visit. Thank you for being a valued part of our community! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

February 06, 2026

Stay away from this place. When I purchased my car it was missing the second key fob. They told me this when they were delivering the car. I had to pick the car up from Rodeo F More

by Ny1851
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Timothy
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Feb 12, 2026 -

Earnhardt Ford responded

Shameful, we are not. First, our dealership did not even sell you the vehicle. We got involved in an effort to help the originating Ford dealer by making it more convenient for you. We tried to alleviate the burden of your drive and even offered to pick up your vehicle, have the key cut and programmed, and then drive the vehicle back to you. For some unknown reason, you declined our offer, made the drive yourself, and then wanted us to reimburse you for your lost time. In our opinion, that request was nonsensical and shameful. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com 480-763-6268

February 06, 2026

The dealership service department picked up my 2015 F250 at my house and took it to the dealership to service the rear brakes and fix a lug bolt on the front left wheel. The required service was performed, More

by Dave Leeson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Perez
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Feb 09, 2026 -

Earnhardt Ford responded

We're so glad to hear about your positive experience, Dave! Our team loves making service convenient for our customers. It's great knowing your F250 is in top shape now. Thank you for sharing your feedback, and we look forward to assisting you again in the future! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

January 30, 2026

As always the customer service is astounding. I would highly recommend, service of your vehicles here at Earnhardt ford located off the I-10 and Ray Rd. Because the service is so good I will purc More

by Rubenv3225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd B
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Feb 02, 2026 -

Earnhardt Ford responded

It's wonderful to hear about your positive experience! We're glad our customer service made such an impact. Your recommendation means a lot to us, and we look forward to assisting you with your next vehicle purchase. Thanks for choosing us for your service needs! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

January 25, 2026

Polite and helpful personnel, great service. Easy to make service appointments. Honest, professional employees. Would recommend Earnhardt Ford to others. More

by howsertoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot recall names or service providers.
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Jan 26, 2026 -

Earnhardt Ford responded

We're glad to hear you had a great experience with our team. We take pride in providing honest and professional service, and it’s wonderful to know you would recommend us. We look forward to serving you again! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

January 24, 2026

The entire process went very smoothly. We knew the vehicle we wanted to look at, did the test drive and comparison to a similar vehicle, and made our decision. They made our purchase More

by Tcindy2113
Recommend Dealer
Yes
Employees Worked With
Christopher, Isle
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Jan 26, 2026 -

Earnhardt Ford responded

Thank you for sharing your experience! We're thrilled to hear that the process was smooth and easy for you. Your satisfaction is our priority, and we appreciate your support. Enjoy your new vehicle! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

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