John Nissen
John Nissen at Earnhardt Ford
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John Nissen

General Manager

Earnhardt Ford

7300 W Orchid Ln
Chandler, AZ 85226

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4.6
9 Reviews
4.6

9 Reviews

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9 Reviews of John Nissen

April 23, 2024

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Employee Rating

My truck purchase with Earnhardts was hassle free. The entire process was handled quickly and professionally. , More

by Dennis Randall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Wilson

Apr 24, 2024

Earnhardt Ford responded

Hi Dennis, thank you for taking the time to share your positive experience with us! We're thrilled to hear that your truck purchase with us was hassle-free. We appreciate your feedback and look forward to serving you again in the future. Enjoy your new truck! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

April 11, 2024

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The Earnhardt team did a nice job scheduling and performing the required work on my Maverick. They provided me a loaner vehicle while mine was in for service and made sure I was happy with everythi More

by asan2c17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel Diaz , Liz in Quick Lane

Apr 12, 2024

Earnhardt Ford responded

Hi Asan, thank you for taking the time to share your positive experience with us! We're delighted to hear that our team took good care of you and your Maverick. Providing top-notch service is always our priority, and we're glad we could make your visit enjoyable. We appreciate your feedback! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

April 05, 2024

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Employee Rating

Professional friendly clean inviting The entire staff helpful, efficient and explained entire process clearly.quickly. More

by Al
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Villanueva, Windy Devlin

Apr 09, 2024

Earnhardt Ford responded

Hi Al, thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with our staff and found our space inviting and clean. We appreciate your feedback and hope to see you again soon! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

February 21, 2024

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xxxx show worst experience I have ever had Lots of promises when signing all promises were forgotten or told yea I got u I gave them a bad customer service review and they said they were repossession More

by Mic_ams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ron Qayumi

Feb 23, 2024

Earnhardt Ford responded

You purchased the vehicle from us under the pretense that your Credit Union would give you a certain interest rate based on your relationship with them. However, your CU did not give you the rate that you thought they would so your payment increased. You blamed us for that increase and in your sales survey to Ford, you stated, that you wished you could rescind your vehicle purchase and give the vehicle back. We read that survey and called you to simply give you the option to rescind. You declined our offer. If you would like to discuss further, please reach out to me. Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

January 20, 2024

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I have been having the service for my Ford Fusion handled by Filip Vranesevic for the last several years . Filip provides GREAT customer service in a very professional matter . He provides great communicati More

by capttomrph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Villanueva

Jan 22, 2024

Earnhardt Ford responded

Thank you for trusting our team! We are so proud of Filip for going above and beyond to ensure your Ford Fusion is always taken care of. Until next time! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

January 20, 2024

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Employee Rating

Friendly, fast, efficient and priced right. Whole buying experience involved online app and one hour at dealer! Loved it! More

by Mlwehking
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Diaz

Jan 22, 2024

Earnhardt Ford responded

Hi Mlwehking, thank you so much for your kind words! We're thrilled to hear that you had a great buying experience with us. Our team strives to provide friendly service while making the process fast and efficient. We appreciate your feedback and hope to see you again soon! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

January 17, 2024

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Todd took over my service and provided stellar service and communication on the parts that were needed and when they arrived to get the work done. Todd was very friendly and professional. More

by jeff.brynsaas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd in Service

Jan 18, 2024

Earnhardt Ford responded

Hi Jeff, thank you for your positive feedback! We're thrilled to hear that Todd provided stellar service and communication throughout your experience. We pride ourselves on being friendly and professional, and we're glad Todd exemplified that. We appreciate your support! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

December 04, 2023

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Excellent service and extremely polite and attentive staff. I have never had a negative experience at this dealership. More

by jeannie.graves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2023

Earnhardt Ford responded

Hi Jeannie! Thank you so much for your kind words. We're thrilled to hear that you've had a consistently positive experience with our dealership. We truly value your feedback and look forward to serving you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

November 14, 2023

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Great employees, amazing staff and finance team. Awesome selection of vehicles and great customer experience. More

by Jacobzumbo2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marty Jackson, Nancy Gonzalez

Nov 15, 2023

Earnhardt Ford responded

Hi Jacob, thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. We take pride in providing an awesome selection of vehicles and ensuring a great customer experience. We appreciate your feedback! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

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