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Earnhardt Ford

Chandler, AZ

4.9
659 Reviews
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7300 W Orchid Ln

Chandler, AZ

85226

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Showing 659 reviews

February 06, 2026

The dealership service department picked up my 2015 F250 at my house and took it to the dealership to service the rear brakes and fix a lug bolt on the front left wheel. The required service was performed, More

by Dave Leeson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Perez
Feb 09, 2026 -

Earnhardt Ford responded

We're so glad to hear about your positive experience, Dave! Our team loves making service convenient for our customers. It's great knowing your F250 is in top shape now. Thank you for sharing your feedback, and we look forward to assisting you again in the future! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

February 06, 2026

Stay away from this place. When I purchased my car it was missing the second key fob. They told me this when they were delivering the car. I had to pick the car up from Rodeo F More

by Ny1851
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Timothy
Feb 12, 2026 -

Earnhardt Ford responded

Shameful, we are not. First, our dealership did not even sell you the vehicle. We got involved in an effort to help the originating Ford dealer by making it more convenient for you. We tried to alleviate the burden of your drive and even offered to pick up your vehicle, have the key cut and programmed, and then drive the vehicle back to you. For some unknown reason, you declined our offer, made the drive yourself, and then wanted us to reimburse you for your lost time. In our opinion, that request was nonsensical and shameful. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com 480-763-6268

January 30, 2026

As always the customer service is astounding. I would highly recommend, service of your vehicles here at Earnhardt ford located off the I-10 and Ray Rd. Because the service is so good I will purc More

by Rubenv3225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd B
Feb 02, 2026 -

Earnhardt Ford responded

It's wonderful to hear about your positive experience! We're glad our customer service made such an impact. Your recommendation means a lot to us, and we look forward to assisting you with your next vehicle purchase. Thanks for choosing us for your service needs! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

January 25, 2026

Polite and helpful personnel, great service. Easy to make service appointments. Honest, professional employees. Would recommend Earnhardt Ford to others. More

by howsertoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot recall names or service providers.
Jan 26, 2026 -

Earnhardt Ford responded

We're glad to hear you had a great experience with our team. We take pride in providing honest and professional service, and it’s wonderful to know you would recommend us. We look forward to serving you again! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

January 24, 2026

The entire process went very smoothly. We knew the vehicle we wanted to look at, did the test drive and comparison to a similar vehicle, and made our decision. They made our purchase More

by Tcindy2113
Recommend Dealer
Yes
Employees Worked With
Christopher, Isle
Jan 26, 2026 -

Earnhardt Ford responded

Thank you for sharing your experience! We're thrilled to hear that the process was smooth and easy for you. Your satisfaction is our priority, and we appreciate your support. Enjoy your new vehicle! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

January 22, 2026

Great service, they were very friendly and the wait time was exactly what I was told. More

by Darcee1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alli
Jan 26, 2026 -

Earnhardt Ford responded

We love to hear that you had a fantastic experience with our team and that we met your expectations. We appreciate your feedback and look forward to serving you again! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

January 22, 2026

Professional, knowledgeable staff. Courteous and helpful. The sales people, finance person and tech were patient and friendly. More

by sbarrett22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2026 -

Earnhardt Ford responded

Thank you for the fantastic review! We’re glad to hear you had such a positive experience with our team. Providing professional and friendly service is our priority, and your feedback truly motivates us. We appreciate your support! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

January 18, 2026

Very professional staff with all aspects of the purchase. it was very seamless process. I don't know the names of the others involved in delivering tis vehicle but they were all exceptional also. More

by dpaulsen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Vinesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2026 -

Earnhardt Ford responded

Thank you for your stars! It's great that our team provided such a seamless experience during your purchase. Your kind words about our staff will be shared with everyone involved. We appreciate your support and hope you enjoy your new vehicle! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

January 14, 2026

Clean dealership, everyone pleasant and greeted me and offered assistance to where i could wait More

by flhtci57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie, Allie
Jan 15, 2026 -

Earnhardt Ford responded

Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

January 13, 2026

Earnhardt Ford is honest and efficient. The problem with my car was under warranty, which they honored with kindness and understanding they did not pressure me to Purchase other goods and s More

by Chuck436
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and fast lane employees 5 stars
Jan 14, 2026 -

Earnhardt Ford responded

We love your stars! Thank you for sharing your positive experience with our team. Providing honest and efficient service is our priority, and we’re glad you felt supported without any pressure. We look forward to assisting you again in the future! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

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