Earnhardt Ford

Great experience. No pressure sales with a quick and easy process. We were greeted by the sales professional immediately. Johnny was knowledgeable and accommodatin No pressure sales with a quick and easy process. We were greeted by the sales professional immediately. Johnny was knowledgeable and accommodating. We drove from Carefree to this dealership for a specific truck. It was in stock, as advertised by the website. This was not the case at other Ford dealerships in the Scottsdale area. I would strongly recommend this dealership to all friends and family. More

Absolutely terrible experience. I called to inquire about a vehicle and was connected with Joel Diaz, who was apparently training another employee, Jamal. Instead of treating a seri I called to inquire about a vehicle and was connected with Joel Diaz, who was apparently training another employee, Jamal. Instead of treating a serious buyer with professionalism and respect, they spent much of the conversation laughing while I was trying to negotiate a deal. I felt mocked, disrespected, and completely dismissed as a customer. When I called out the behavior and asked for a simple apology, Joel refused and hung up on me. Buying a vehicle is one of the largest purchases most people make, and no customer should be treated this way. If this is how they treat someone who is genuinely trying to buy a car, I can only imagine how they treat others. Save yourself the frustration and shop somewhere that values customers and understands basic professionalism. More

I have been loyal to Earnhardt because they have been loyal to me. I feel they listen and actually are the quality and care in their service and service people. I like seeing the same faces and the sam loyal to me. I feel they listen and actually are the quality and care in their service and service people. I like seeing the same faces and the same quality every time. I have enjoyed working with everyone but have really count t seems on Allie S. She get’s me. More

Great experience! They made the experience enjoyable. I will definitely be headed back to Earnhardt next time I am in the market. They made the experience enjoyable. I will definitely be headed back to Earnhardt next time I am in the market. More

Great dealership, nice folks. At first it was hard to navigate around until a sales person came up and showed me around. He was very professional and feel the service was great. At first it was hard to navigate around until a sales person came up and showed me around. He was very professional and feel the service was great. More

I came in for an oil change and that was completed within a reasonable amount of time.. There were issues found for future service and service was scheduled. Explanations from Raul were good about my needs a reasonable amount of time.. There were issues found for future service and service was scheduled. Explanations from Raul were good about my needs More

I received notice via the Ford App that the battery in my F150 was failing. I contacted my service rep JR who quickly identified and confirmed the issue. Within minutes I was scheduled for service and by th F150 was failing. I contacted my service rep JR who quickly identified and confirmed the issue. Within minutes I was scheduled for service and by the end of day the battery and other recommended issues were resolved. Service expectations were set and met in terrific time. More

Johnny (Juan Luis Martinez) was so good to me. He took great care of me and helped me get the deal I wanted.He was so helpful negotiating. I knew I was in great hands with him. All the staff was su He took great care of me and helped me get the deal I wanted.He was so helpful negotiating. I knew I was in great hands with him. All the staff was super friendly and helpful. the sales manager, service manager and detail shop also helped make it happen. I know I will be back to purchase a new truck again!!!! More

Jacob in the service department was very helpful and did exactly what he said he would do. My truck was ready on time and under budget. exactly what he said he would do. My truck was ready on time and under budget. More

I Always get great service, the service advisors are professional and knowledgeable. I have both my personal and commercial vehicles serviced here. professional and knowledgeable. I have both my personal and commercial vehicles serviced here. More