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Earnhardt Ford

Chandler, AZ

Overview
Employees
Reviews
Vehicles
4.8
449 Reviews
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7300 W Orchid Ln

Chandler, AZ

85226

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Showing 449 reviews

April 05, 2024

Professional friendly clean inviting The entire staff helpful, efficient and explained entire process clearly.quickly. More

by Al
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Nissen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Windy Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2024 -

Earnhardt Ford responded

Hi Al, thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with our staff and found our space inviting and clean. We appreciate your feedback and hope to see you again soon! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

Helpful
April 04, 2024

I have purchased my last three vehicles at Earnhardt ford, since 2004. The vehicles have all been very dependable. More

by julieannbates59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Trudelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Qayumi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Dyer
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Apr 05, 2024 -

Earnhardt Ford responded

Julie, we are thrilled to hear that you have been a loyal customer of Earnhardt Ford for over 17 years and that your vehicles have been dependable. Thank you for trusting us with your car purchases. We look forward to serving you for many more years to come! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

Helpful
April 04, 2024

Appointment time was met by the dealership and the vehicle was serviced in a timely manner More

by dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Shuckart
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Apr 05, 2024 -

Earnhardt Ford responded

Hi Dave, thank you for sharing your experience with us! We're glad to hear that your appointment time was met and that your vehicle was serviced promptly. We appreciate your feedback and look forward to serving you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

Helpful
April 01, 2024

Joshua was ver professional and great to deal with. Many thanks for the fantastic service. More

by Wjbilbrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Perez
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Apr 02, 2024 -

Earnhardt Ford responded

Hi Wjbilbrey! Thank you so much for the kind words about Joshua! We're thrilled to hear that you had a fantastic experience with him. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

Helpful
March 31, 2024

The Quick Lane service is efficient, professional and customer friendly. When the work on my car was finished, a service representative walked me thru what was done and the minor problems found. I’ve sch More

by dmanica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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Apr 01, 2024 -

Earnhardt Ford responded

Carol, thank you so much for your kind words about our Quick Lane service! We're thrilled to hear that you had a positive experience with us and that our team was able to provide you with excellent customer service. We look forward to assisting you with your future service needs. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

Helpful
March 23, 2024

Service adviser Todd discussed options for work requested and found more economical options for us and delivered our vehicle hours earlier than expected More

by bcaratachea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
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Mar 25, 2024 -

Earnhardt Ford responded

Hi bcaratachea, thank you for taking the time to share your experience with us. We're thrilled to hear that Todd was able to provide you with great service and find cost-effective solutions for your vehicle. We appreciate your feedback and we look forward to serving you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

Helpful
March 20, 2024

Josh in service provided quality customer service. He kept me up to date on status of my vehicle. Highly recommend! More

by Ranger1rg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in service.
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Mar 21, 2024 -

Earnhardt Ford responded

We're thrilled to hear about your positive experience with Josh! Keeping our customers informed and satisfied is always a top priority for us. Thank you for recommending us, and we look forward to serving you again in the future! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

Helpful
March 20, 2024

Josh was ver funny and helpful. He was able to use our Ford Pass rewards More

by Spiritrunner26.2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Perez
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Mar 21, 2024 -

Earnhardt Ford responded

Thank you so much for the positive feedback, Spiritrunner26.2! We're thrilled to hear that Josh was able to assist you with using your Ford Pass rewards. We appreciate your business and hope to continue providing you with excellent service in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

Helpful
March 17, 2024

Fast, courteous, I was kept informed by text and in person. Waiting area was comfortable and clean More

by smyers49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service staff
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Mar 19, 2024 -

Earnhardt Ford responded

Hi smyers49, thank you for your kind words! We are thrilled to hear that you had a positive experience with us. Providing excellent service and a comfortable environment for our customers is always a top priority for us. We appreciate your feedback and hope to see you again soon! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

Helpful
March 09, 2024

I like the service at Earnhardt Ford. It's always been straightforward, fast and reasonable. I feel good about getting my maintenance here because I know it will always be with approved More

by sdon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie
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Mar 11, 2024 -

Earnhardt Ford responded

Hi sdon, thank you for sharing your positive experience with us at Earnhardt Ford! We are thrilled to hear that you find our service to be straightforward, fast, and reasonable. Our team is dedicated to providing top-notch maintenance. Thank you for choosing us! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

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