Earnhardt Honda

I am writing this review for Earnhart Honda in Avondale, Arizona. When we arrived we were greater by Elton Edwards, our sales representative who gave us a test drive both the 2013 Honda CRV and the 2013 Ho Arizona. When we arrived we were greater by Elton Edwards, our sales representative who gave us a test drive both the 2013 Honda CRV and the 2013 Honda Pilot. After the buying process I can say that Elton and his manager Carl went above and beyond to make a great deal for us. We are very pleased with our newly purchased 2013 Honda Pilot. If you are in the market looking for a quality dealership I recommend that you check on this Honda dealership in Avondale Arizona. The type of quality service that Elton and Carl provide will make you experience a quality one. In addition to Elton Edwards wonderful service we had great interactionis with Pablo who stayed with us and kept us up to date on the final paperwork. Also, Luis, our finance manager made the paperwork experience seamless and enjoyable. Thank you to Elton, Carl, Pablo and Luis for helping us drive away in our new Pilot. More

TJ and Jay worked with my husband to get the car we loved without pressure. Pablo made sure we knew how all the bells and whistles worked on the car and worked with us after we took the car home when an issu without pressure. Pablo made sure we knew how all the bells and whistles worked on the car and worked with us after we took the car home when an issue came up. More

My wife and I are snowbirds who searched online for an appropriate vehicle to use for our six month visits to Arizona, so we were looking for an economical used car and found something reasonable online t appropriate vehicle to use for our six month visits to Arizona, so we were looking for an economical used car and found something reasonable online through Earnhardt. Our internet sales rep was good and did his utmost to accommodate our needs. We ended up purchasing an '05 Honda Hybrid, and sad to say, the experience has not been the best. It was nothing really bad, just annoying. First, there was only one key. Not a big deal, but the new 'chip' keys retail over $70 each and that seemed just a bit chintzy on a car that cost $10.5K...Second, after two months there still has been no followup - no call, no letter, no email thanking us for our purchase, how is the car, nothing. I'm getting the feeling that its 'We have your money, now **** off.' I know customer service isn't what it used to be but come on...Third, this past weekend our IMA (the hybrid motor controller) alert came on. Oh, great! Two months after always buying new, this was our first used car in thirty years and we're faced with a possible $3500 bill to replace the battery pack. Turns out all that was needed was the software upgrade that, IMO, should have been done by Earnhardt when they were going over the car pre-sale. Is the $25 it cost important? Only when it serves to reflect on the overall experience with the car - and more importantly, the dealer. I can't say that I'd rush to Earnhardt if we were looking again... More

When I ready to buy another new car, I knew exactly where I was going...Earnhardt Honda. Why? Because I purchased a new car from them in 2009 and received excellent service. In fact, because my schedule is s I was going...Earnhardt Honda. Why? Because I purchased a new car from them in 2009 and received excellent service. In fact, because my schedule is so busy this year, I purchased a new car over the phone from Earnhardt, sight unseen. Don Staples went out of his way to find me a car and began the paperwork over the phone. When I did show up to pick up the car, mostly everything was done (except for signing paperwork) and within 2.5 hours I drove the car out of the lot. Don was instrumental in this purchase. If it wasn't for his excellent service and staying on top of this transaction, the purchase of the car might not have happened. Thanks Don for a smooth experience! I will be back to purchase another car in a few years! More

We purchased our 2007 Oddesy from this dealership and have been treated quite well with quick service everytime we needed something done! Terry and everyone at this dealership have been fare and really m have been treated quite well with quick service everytime we needed something done! Terry and everyone at this dealership have been fare and really made us feel great with the whole buying and service needs we had! More

Don Staples changed my husbands outlook on dealerships. We are very pleased with the service we recieved at Earnhardt Honda and will most definitly recommend to all our friends. There was no hype and no pr We are very pleased with the service we recieved at Earnhardt Honda and will most definitly recommend to all our friends. There was no hype and no pressure about buying our car just friendly people and honesty. Thank you Mr. Staples we will be back when this car is paid for, 5 stars through and through : ) More

It was time for us to trade in our 91 Sentra on 9/29/12. We were not sure if we wanted buy a used car or purchase a new car. We started by applying online and were contacted immediately by Donald Staples. H We were not sure if we wanted buy a used car or purchase a new car. We started by applying online and were contacted immediately by Donald Staples. He made it easy to set up an appointment at our convenience. When we arrived at our appointment, he made us feel relaxed. He asked questions based upon our needs and he selected the best options for us. He sat with us thru the whole process and explained everything about it and all the fine pints of operating the car. WE ended up with a brand new Civic and are very pleased. Thanks to Donald for his knowledge, courtesy and professionalism More

Our experience at Earnhardt Honda was smooth, easy, and to use your own words, genuinely "NO BULL". We were very pleased with Donald Staples and his service. He was easy to talk to, not pushy and made the to use your own words, genuinely "NO BULL". We were very pleased with Donald Staples and his service. He was easy to talk to, not pushy and made the experience fun. Don's experience in the field and his professionalism make him a true gem. Marty Cullan in finance was helpful and it became obvious he had our best interest in mind when going over finance options. The manager, Mr. Laughlin was also very polite and respectful. He treated us with respect and I walked away feeling like I was treated honestly. I am very impressed with this dealership and yes, I would definitely recommend you to others. More

I brought my nephew with me as my "negotiator." Elton was pleasant and most patient with us. My nephew (who loves to haggle with salespeople) tells me I got a very good deal. This is the second Hon Elton was pleasant and most patient with us. My nephew (who loves to haggle with salespeople) tells me I got a very good deal. This is the second Honda I've purchased at Honda and I would recommend them to my family and friends. I also can say from experience that their Service Dept. is very friendly as well. More

I am a return customer to Earnhardt Honda and each experience has very pleasant and hassle-free. I had the pleasure of working with Max McCarthy, Kevin Warner, and Marty. They were all very helpful th experience has very pleasant and hassle-free. I had the pleasure of working with Max McCarthy, Kevin Warner, and Marty. They were all very helpful throughout the process and addressed all of my questions. I would definitely recommend Earnhardt Honda to friends and family. Thank you! More