Earnhardt Hyundai - San Tan

New Car Purchase enjoyable Jay & Aaron were knowledgeable, made our experience pleasurable, we told them exactly what we needed in the price range we wanted, that's what we got. Jay & Aaron were knowledgeable, made our experience pleasurable, we told them exactly what we needed in the price range we wanted, that's what we got. More

I have a lot to say about my last experience here last week. I would like to give a full review of the customer service that I received. Too long to write here. Tuesday, July 11th, unable to reach anyone includi I would like to give a full review of the customer service that I received. Too long to write here. Tuesday, July 11th, unable to reach anyone including operator throughout the day. Left message with advisor John, did not rtn call. Called on 12th to operator, connected with Shawn. Horrible experience with Shawn. First spoke with him on Tues, trying to get my car in for tire (slow leak) and oil change. He stated that he would order a tire in case I needed a new one. Related to him that I was going out of town on Sat and needed to drive my car. Come to find out he never ordered the tire. After the first conversation there was no communication from him and did not rtn calls. I have never dealt with such poor customer service before and I have purchased three cars with Earnhardt. On Fri contacted another company for service on tire. Called part dept to make sure info that I received from other company was correct and spoke with Brandon. He was very helpful, kind and considerate. He ordered a tire in case it was needed. He sent me to Rob and he was also helpful and caring. Went in that afternoon for tire service and oil change. After service Todd set up Pandora and Android Play for me in car. Thank you to Brandon and Rob. Starr **** employees. They made me feel important, like they cared. It is really sad when you speak with someone on a Tuesday and three days later you still don't get in to get a tire serviced. Busy or not, I should have had communication with Shawn. I don't trust him and never want to deal with him again. I will recommend Rob to all my friends who go to Santan. More

Professional and Polite Service We were greeted promptly and the service was very professional. We believe we can trust this service center. They found a Recall item and corrected it We were greeted promptly and the service was very professional. We believe we can trust this service center. They found a Recall item and corrected it a no charge. More

Hyundai Tucson Experience Stopped by looking for a Tucson. This dealership had many to offer and worked with us on details and price. Very friendly and helpful, Daniel was grea Stopped by looking for a Tucson. This dealership had many to offer and worked with us on details and price. Very friendly and helpful, Daniel was great. I would recommend this dealership to anyone looking for a great car buying experience. More

my alarm system installed I had a 9 o'clock appt to get my alarm system installed with Shawn, got there about 8:45 and was out of there by 10 quick and easy. I was expecting a I had a 9 o'clock appt to get my alarm system installed with Shawn, got there about 8:45 and was out of there by 10 quick and easy. I was expecting alot longer wait time. The Service wait room was well equiped with refreshments to ease your wait time. More

Routine Maintenance Quick and very friendly service. Repeat customer and highly recommend this dealership to others. The service team is honest and straight forward. Grea Quick and very friendly service. Repeat customer and highly recommend this dealership to others. The service team is honest and straight forward. Great service team here. More

Good service. Took a little too long to just do the security settings for the new car. I didn't have an appointment though. Good service overall. Took a little too long to just do the security settings for the new car. I didn't have an appointment though. Good service overall. More

I am always happy when leaving San Tan's Dealership! I have had my car serviced a few times now and each time, I am surprised at how many things they don't charge me for. They keep in contact with me whe I have had my car serviced a few times now and each time, I am surprised at how many things they don't charge me for. They keep in contact with me when my car has to stay in the shop. Asking if I need anything just call them.They wash my car so I get it back beautiful. I Love my Hyundai Sonata and so I want to treat it the best. I have had three Toyota's and while they were good. Hyundai is even better. More

Great deal!! The price that we paid for this 2017 Sonata Sport was amazing in comparison to what we paid last year for about the same vehicle. There were a couple The price that we paid for this 2017 Sonata Sport was amazing in comparison to what we paid last year for about the same vehicle. There were a couple of challenges, but the staff did all the right things to make it right. I will come back for our next purchase and hopefully many more! More

Hyundai Santa Fe Sport We were very pleased with our purchase and the whole experience. I am impressed with the greeting at the door, the waiting area, and any personnel in We were very pleased with our purchase and the whole experience. I am impressed with the greeting at the door, the waiting area, and any personnel in general that you talk to are very helpful and friendly. On one particularly HOT day (114), one salesman came out to the parking lot with an umbrella to shade us. He answered questions but was not at all pushy and knew we were working with Daniel G. When we returned the next day to buy a vehicle, he acknowledged us and said he remembered us :) Overall, a wonderful experience (even with a couple hiccups). More