Earnhardt Hyundai - San Tan

Service of oil leak and air conditioner issues Rob has been my service advisor for years and he always goes above and beyond in his customer service. Thank you so much. Irene Echeverria Rob has been my service advisor for years and he always goes above and beyond in his customer service. Thank you so much. Irene Echeverria More

Dakota is my hero! I was stressed out and late for work due to a dead battery, The express service was going to be about 45 minutes. Dakota came out from behind his d I was stressed out and late for work due to a dead battery, The express service was going to be about 45 minutes. Dakota came out from behind his desk and changed my battery himself in 10 minutes! I can't thank him enough for his professionalism and kindness. He turned my morning around. More

Rob Johnson Service adviser is a Gem!! Rob Johnson was right on getting my vehicle ready for a road trip.. without his help we would be without a vehicle for 3-4 days.. Thanks for your Rob Johnson was right on getting my vehicle ready for a road trip.. without his help we would be without a vehicle for 3-4 days.. Thanks for your help.. Ron olsen More

Fast service and friendly employees Made the appt through Blue Link. Sergio took the ticket and the work was done quickly. Just needed a oil change and some software updates. Made the appt through Blue Link. Sergio took the ticket and the work was done quickly. Just needed a oil change and some software updates. More

The best car buying experiance ever! This was the best car buying experience we have ever had! Also the best service experience we have ever had as well. We have purchased many cars and h This was the best car buying experience we have ever had! Also the best service experience we have ever had as well. We have purchased many cars and had them serviced also. None have even come close to this dealerships level of service! More

No Pressure Deal Went through Costco membership for a Hyundai Tucson and found one at San Tan for the price I was looking for. Both Gary and Kyle had no problems answe Went through Costco membership for a Hyundai Tucson and found one at San Tan for the price I was looking for. Both Gary and Kyle had no problems answering all of our questions. One of the better car buying experiences I have had. More

Maintenance Service Great service, gray installations and Sergio was very kind and helpful. Everything was very clear and between the time that he told me. Thank you. Great service, gray installations and Sergio was very kind and helpful. Everything was very clear and between the time that he told me. Thank you. More

Service Department is Great I've needed to get my "cabin filter" replaced and it has been out of stock on my last two appointments. Hopefully for everyone they'll start carrying I've needed to get my "cabin filter" replaced and it has been out of stock on my last two appointments. Hopefully for everyone they'll start carrying more of these in their inventory stock. More

NUMEROUS ISSUES Car is under a 3rd party extended warranty as I'm not the original owner. Shifting and engine response issues. So far the transmission has been repl Car is under a 3rd party extended warranty as I'm not the original owner. Shifting and engine response issues. So far the transmission has been replaced however the engine response issue is still an issue. The service advisor and manager went out of the way during initial diagnostics to try and remedy the issue at their cost, authorizing a $200 fuel system cleaning procedure on the GDI engine. This didn't resolve any of the issues however did get us to agree the transmission was having issues. I believe the ECM is now the problem and will have the vehicle back there to finish the work as needed. So far the work they have done on the car has been solid though I wish we could have gotten to a full resolution of the initial issues I had reported. Half of the problem has been corrected. Normally I'd ding a star with as much as I've had it in there to have it looked at however I think it must be mentioned that the friendliness and communication from the service department has been solid so I think troubleshooting and putting the last issue to rest shouldn't be an issue...I simply need the authorization from the warranty company and to schedule a time. More

Jon, my service adviser, was fantastic! Jon, my service adviser, was fantastic. He assessed what I needed and what I didn't need in my 30000 mile checkup. He really cared about my getting Jon, my service adviser, was fantastic. He assessed what I needed and what I didn't need in my 30000 mile checkup. He really cared about my getting only what was needed so that he saved me time and money. That is what every business should emulate - caring more about the customer and giving the customer what fits their needs. I told my husband about Jon and he was so impressed with Jon's honesty. I will definitely ask for Jon next time my car needs servicing. Thank you! Shelley Decker More