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Earnhardt Hyundai - San Tan

Gilbert, AZ

Overview
Employees
Reviews
Vehicles
4.9
2,377 Reviews
Our commitment to our customers ensures we have transparent communication and a rewarding bond with our customers. Not only do we see our customers leaving with the model right for them, but they return to take advantage of the top-notch service team as well. We are part of a group that has been serving our Gilbert, Phoenix, Chandler, Tempe, Peoria, and Mesa customers quality vehicles & services for over 65 years, and that shows in every interaction with our customers. Staffed with team members who are experts in their fields, stocked with quality models that are reliable, and using a top-of-the-line service facility to keep your vehicle in it’s best condition, it’s difficult to go wrong at Earnhardt Hyundai - San Tan.
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3252 S Auto Way

Gilbert, AZ

85297

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Showing 2,377 reviews

January 14, 2026

They really care about getting the job done right! 👍 Better getting the job done right the first time then having to bring the car back More

by jhnssc7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Sing
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2026 -

Earnhardt Hyundai - San Tan responded

We're happy to hear you had a great experience and appreciate our commitment to getting the job done right. Your satisfaction is our priority, and we look forward to serving you again! Regards, Adam Breen General Manager Adam.Breen@earnhardt.com

January 10, 2026

I'm a snowbird from Massachusetts and drive cross country. I have been going to Earnhardt Hyundai San Tan for years following said drive for routine work. They are consistently efficient, friendly More

by jlpimentel2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Weisbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2026 -

Earnhardt Hyundai - San Tan responded

We’re thrilled to hear about your positive experiences with our team and the services provided. It's great to know that you find our waiting area comfortable and that we exceeded your expectations. We look forward to seeing you again on your next visit! Regards, Adam Breen General Manager Adam.Breen@earnhardt.com

January 09, 2026

Took my car in with an issue on radio which had been reocurring and was told that there had been a lot of problems with the radios and it would be covered by my extended warranty. They kept the car for More

by lpavey4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javier
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Jan 09, 2026 -

Earnhardt Hyundai - San Tan responded

Mr. Pavey, Thank you for your feedback. You are upset due to the fact your extended warranty does not cover the radio on your plan. You changed your extended warranty plan from the platinum plan to the gold plan, which does not cover the repair. The dealership has nothing to do with the decision from the extended warranty company. As a courtesy, I can refund your $200 for the diagnosis. Please call me directly at 480-517-5230 and I can assist you with this. Regards, Larry Donahue Service Director larry.donahue@earnhardt.com

Jan 14, 2026 -

lpavey4 responded

Thank you for your response. I called you yesterday and left a message as you were not available and have not heard back. To clarify I leased the car from your dealership and purchased it when the lease ran out. At that time the sales person encouraged me to purchase an extended warranty explaining that it would extend the things covered by the original warranty. He provided a brochure and I sent a payment to the warranty company. Since that time I have never communicated with them or even have a contact number as it has all been done through your dealership. I have not changed anything and if you check service records you will see that I have had numerous visits for the same issue and was told on a previous visit that there was likely a problem with the ASM on the radio but not to worry it was covered by the warranty. I never had a charge on the previous visits assuming they were covered by the warranty. I had not had a convenient time to leave it for a few days before but am planning to trade it in and wanted everything to be in working order. What I am upset about is that I made an appointment and brought the car in on Monday morning and was told that it would take at least two days to do the diagnostics but that I could NOT get a loaner vehicle until you determined the problem so I had to rent a vehicle. On Weds morning I called and was told it had not even been looked at yet but would be a priority that day. So the vehicle had just sat there for two days while I had expense and inconvenience. I got a call late Weds saying that the problem had been identified and verified and you needed approval from the warranty company to do the repair. On Thursday I was told that the warranty company had to "inspect" the claim but it was just a formality and I could pick up a loaner venhicle on Friday as it would take 7-10 days to get the part. On friday I returned the rental car and took an Uber to the dealership only to be told that the warranty did not cover the repair and I could proceed on my own. Again I never spoke to anyone from the warranty company and rely on you to determine what is correct. It is interesting that on my receipt it states that the tech verified the "radio ASM is internally failing and requires replacement" but "customers service contract declined repairs" rather than the repair isn't covered. The entire experience was pretty negative with a lot of inconvenience and expense and I will accept your offer to refund the $200 fee for the diagnosis and ask that you just refund to the same credit card that was used to pay for it. Thank you again for your response and offer.

January 03, 2026

I can't say enough about the fantastic job Mario and his team did, fixing my daughter's car over the Christmas Holiday. This is the second time Mario has taken care of our family's Hyundais. I would never More

by William
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2026 -

Earnhardt Hyundai - San Tan responded

William, We're thrilled to hear about your positive experience with Mario and the team. It's great to know you trust us with your family's Hyundais. Your support means a lot to us! Regards, Adam Breen General Manager Adam.Breen@earnhardt.com

December 31, 2025

Friendly, clean, efficient. Quick greeting at drop off with only a couple minutes til the service rep came out. Great service rep Quinton . Answered all my questions . More

by srmillar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinton Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2025 -

Earnhardt Hyundai - San Tan responded

We’re glad you had a memorable experience, and we’ll be sure to pass along your shoutout to Quinton—he’ll appreciate it. We look forward to serving you again! Regards, Adam Breen General Manager Adam.Breen@earnhardt.com

December 30, 2025

Was provided erroneous car info from 3rd party. She was quickly able to have technicians provide truthful, accurate information. While there, also completed a system update. All of this right after More

by Jstruna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Ahlquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2025 -

Earnhardt Hyundai - San Tan responded

It's great to hear our team was able to resolve the issue quickly and efficiently. Providing excellent service, especially during busy times, is our priority. Thank you for choosing us, and we hope to assist you again soon! Regards, Adam Breen General Manager Adam.Breen@earnhardt.com

December 16, 2025

Oustanding service staff on all areas, knowledge, communication , and expectation time of repair. I am very happy with the service I received when my vehicle was towed into San Tan Hyundai. More

by Pta002
Recommend Dealer
Yes
Employees Worked With
Mario Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2025 -

Earnhardt Hyundai - San Tan responded

We're thrilled to hear that our service staff met your expectations with their knowledge and communication. Your satisfaction is important to us, and we appreciate your support. Looking forward to serving you again! Regards, Adam Breen General Manager Adam.Breen@earnhardt.com

December 11, 2025

Mario was very professional listened to my complaints about another Hyundai Dealership and their unprofessional work. More

by david.ebeling45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2025 -

Earnhardt Hyundai - San Tan responded

Providing excellent service is our priority, and it's great to know Mario addressed your concerns. Thank you for choosing us, and we look forward to serving you again! Regards, Adam Breen General Manager Adam.Breen@earnhardt.com

Dec 12, 2025 -

david.ebeling45 responded

Always good honest trustworthy service.

December 02, 2025

Excellent service and have recommended to family and friends. First time enjoying a car purchase More

by Vandycrew
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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Dec 03, 2025 -

Earnhardt Hyundai - San Tan responded

Thank you for trusting us with your car purchase and for sharing the love with family and friends. We look forward to serving you again in the future! Regards, Adam Breen General Manager Adam.Breen@earnhardt.com

December 01, 2025

We were met at the door and assigned to Baldy. He is an awesome salesman. He isn't pushy, listens to what we were looking for & showed us what he had available. We chose a Tucson, & took it for a More

by loloanne09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francis Calteux(Baldy)(Salesman) & Ali Mohkami(Finance) Both of these guys are very thourough. Even though it was past closing by the time we got done, they didn't make us feel rushed. They answered all our questions & made sure we knew they would be avai
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Dec 03, 2025 -

Earnhardt Hyundai - San Tan responded

It's so nice to hear about your positive experience with Baldy. It’s great to know he provided excellent service and helped you find the perfect Tucson. Enjoy your new ride, and we appreciate your support! Regards, Adam Breen General Manager Adam.Breen@earnhardt.com

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