Earnhardt Hyundai - San Tan

From the moment I arrived at the dealership, I received phenomenal service. Oscar was willing to show me and sit while I test drove over 15 different cars of various models, styles and colors. He was pat phenomenal service. Oscar was willing to show me and sit while I test drove over 15 different cars of various models, styles and colors. He was patient, friendly and helpful throughout the entire process. I even had the chance to work with Michael, the sales manager who was went above and beyond to provide me with excellent service and making sure every one of my needs and concerns were met. I really felt like part of the family. I was so afraid of the car buying process, but I didn't have to be when I reached the finance office and had the opportunity to work with Richard. He kept everyone laughing while he processed all the paper work and got me a great interest rate. I was so incredibly impressed by the professionals and service at this dealership. I brought my sister and her fiance with me and they've become very interested in purchasing their own Hyundai because of the service I received while purchasing my car. I can't thank Oscar, Michael and Richard enough, and I can't stop recommending them to everyone. San Tan Hyundai and the Earnhardt dealerships in general provide service unlike any other dealership I've ever been to before; there's no where else I'd buy a car from. Thanks again guys and great job! More

The entire service team is top notch. I have never had a bad experience here. All the guys and girls are professional and will take care of any problems or concerns that may arise with your hyundai. I hav bad experience here. All the guys and girls are professional and will take care of any problems or concerns that may arise with your hyundai. I have had the privilege of working with the service manager and it was great. Whatever your problem is these folks are the ones to take care of your hyundai. Thanks Chad castonguay More

We went in on Saturday because we were interested in looking at the Hyundai Elantra. We were originally asked to see another salesman, but fortunately for us, that salesman turned us over to Jack Douce looking at the Hyundai Elantra. We were originally asked to see another salesman, but fortunately for us, that salesman turned us over to Jack Doucette!! Jack knows cars!! And he knows people and knows how to listen to what they are looking for. If that wasn't enough, he's just a great all around nice guy. We ended up driving home an Elantra Limited and love it. We so enjoyed our experience that we suggested to our daughter to go check them out and on Monday that's just what she did with us in tow! She ended up driving home the Elantra Limited GT and loves it!! Of course Jack was her salesman!! Everyone that we met on Saturday and again on Monday in the finance department were all so helpful and kept working to get the best price, interest rate and trade in for both deals. I had to run back to sign an additional form and met with a different finance person and there was no break in customer service. Every person we encountered from sales, to service, to finance and the General Manager could not have been a nicer group of people!! In any type of business when you deal with the public, all you really have that will set you apart from the competition is customer service from you and your employees!! In all of our years of purchasing cars, this was by far the best experience we have ever had. We will definitely go back to Earnhardt San Tan Hyundai to purchase again. It's a pleasure to be able to put a favorable review online for people to see!! Please make sure to ask for Jack Doucette!! More

I went into San Tan Hyundai on a whim to look at trading in my '04 Santa Fe for a new Sonata. I did not have an appointment and the dealership was pretty busy that day. The salesman, Garrett, took some time in my '04 Santa Fe for a new Sonata. I did not have an appointment and the dealership was pretty busy that day. The salesman, Garrett, took some time before his next appointment to show me the Sonata's. Billy Whittmann did a great job of working to get me a deal on my trade and a payment that was close to what I was used to. Jack Doucette went through everything I needed to know about the new car and the Bluelink services that came with it for the free trial. He was very informative and helpful; patient through all of my questions and thorough in his explanations. He followed up a couple of days later to see how I was liking the car, which I appreciated as well. After having my Santa Fe and it being such a great car, I knew I'd be getting a new Hyundai. After the great experience I had with San Tan Hyundai and Jack and Billy, I'll be buying my next Huyndai from this dealership. I definitely recommend this dealership. ~ Colleen D. More

Courteous, professional, amiable, respectful, accomodating, consultative...the list goes on and each word describes both the people and sales experience at this dealership. The fairness of the de accomodating, consultative...the list goes on and each word describes both the people and sales experience at this dealership. The fairness of the deal and transparent communication were fantastic. This is a long a favorable review. Why? Because this dealership wholly deserves it! Courteous: They know buying a car is a big decision. In my case, I was only 9 months into a car I just bought in October from another dealer/brand and just didnt love the car I had. I went to San Tan Hyundai for advice. Far before we talked "sale" they offered advice. Sound corny? It's not. They truly focused on features and benefits and helped me work on a game plan to get out of a car I didnt love and into one I did. Professional: Let's be realistic, car buyers need to save it and dealers need to make it - money. Noone complains when paying a 70% margin on a new TV from someplace like Best Buy, but consumers gripe when a dealer makes $1500 on a $30,000 deal...Meeting in the middle is key and they were professional and transparent about their needs as I was mine. It went a long way in understanding what we needed to accomplish. Mutual education was important and well received. Amiable & Respectful: the dealership knew I was looking at other vehicles. They didn't bash or trash talk other brands or other dealers, rather they focused on the Hyundai brand features and benefits. They didnt make me feel wrong for considering other options and provided concrete data for pros & cons. No scare tactics, no pressure. Accomodating & Consultative: The dealership General Manager and salesperson listened to what I wanted to accomplish and what my needs were. They knew I was short on time (as we had just had a baby) and tired. This entire deal was done with less than 20 minutes in the actual dealership (to merely fill out a credit app and let them do a trade appraisal). The day after I visited to do the credit app and trade-in appraisal visit, we did the entire deal with me at home and with a couple of phone calls, an email and mostly a handful of text messages. Talk about accomodating! They even printed all of the paperwork and brought it by our house (along with the new car) and did the delivery right at our home, knowing it was hard for us to get out with a new baby at home. If that's not accomodating, I don't know what is! Ryan was amazing, concerned for our time when it was he working after hours to deliver a vehicle to us when it was convenient for us, then taking time to train us on the vehicle and explain anything we wanted. To all those looking for a vehicle: This is a fair and reasonable dealer. I have worked in relation to the auto industry for many years and have come across many car dealers (personally and professionally). I would place this dealership and their outstanding personnel in the highest echelon of positive experiences. The General Manager (Tom), his people and especially his sales-person, Ryan Plunkett, were a real pleasure to work with and have wholly earned my respect and future referrals. More

I was very pleased with my dealings with San Tan Hyundai and especially with RJ Johnson. He was professional and extremely helpful when I bought my new car. I would certainly recommend anyone to ask to wo and especially with RJ Johnson. He was professional and extremely helpful when I bought my new car. I would certainly recommend anyone to ask to work with RJ when buying a car. The overall experience was great. More

My salesperson was Billy Wittmann. He is very knowledgable about the entire Hyundai line of vehicles and all their options. He is very pleasant and made my car buying experience the best I have e knowledgable about the entire Hyundai line of vehicles and all their options. He is very pleasant and made my car buying experience the best I have ever had. If I ever buy another vehicle, I will be looking for him. He is a wonderful, smart, polite and intelligent employee and I consider him an asset to your company. I will be recommending him and your dealership to all my friends and family. Thank you so much for a wonderful experience. I love my new car!!!!! More

Jack Doucette made my recent car purchase -LITERALLY-MY BEST EXPERIENCE EVER ! He explained EVERYTHING & did not use any pressure tactics which is the reaon I went through the costco program (so there wou BEST EXPERIENCE EVER ! He explained EVERYTHING & did not use any pressure tactics which is the reaon I went through the costco program (so there would be no haggling etc.) and Jack came through; I would absolutely recommend this dealership and specifically Jack Doucette !! Thank you for a wonderful car buying experience :) Judy Doyle More

I think everyone should know not to work with Kent at San I think everyone should know not to work with Kent at San Tan Hyundai. I worked with him all day about a car and even went as far as having him take I think everyone should know not to work with Kent at San Tan Hyundai. I worked with him all day about a car and even went as far as having him take photos to prove they had the car and spoke with him as I was driving to go get the car only to learn a deal had been going for awhile. So I drive an hour to San Tan only to find out the car had been sold. Manage your clients expectations. Be honest and let your customer know hey they are working a deal on this car... Maybe then I would have said okay well that's unfortunate, what else can we work out. Can you find me another car. Instead the dishonesty left me feeling extremely upset. Needless to say I will not be doing business with San Tan Hyundai. More

Craig Darrow was my sales person, he was awesome! He went out of his way to make sure I got exactly what I wanted. When I said I wanted a white car, even though there wasn't one any where in PHX, his re went out of his way to make sure I got exactly what I wanted. When I said I wanted a white car, even though there wasn't one any where in PHX, his response was NO problem, they went to Yuma and got one! I received great service not only from sales, but from the Finance department as well, Nick Covert was friendly, fast and efficient. They agreed to a deal on Saturday and when I came back on Tues, when the car was delivered, that's exactly what I got. NO bait and switch. No tricks, just treats :). Very impressed, would highly recommend this dealership. Roxana D Gilbert, AZ More