Earnhardt Peoria Kia

All work done promptly and correctly. Mark advised certain items which should be done and I accepted his reccomendation. I trust him. Joseph Cannon certain items which should be done and I accepted his reccomendation. I trust him. Joseph Cannon More

2nd time buying a vehicle from Peoria Kia. Very happy with the service provided. Price on our trade in and purchase seemed quite fair. Thank You with the service provided. Price on our trade in and purchase seemed quite fair. Thank You More

The customer service I received in the service dept. wad great. I was on my way within an hour. Mark was very courteous, I would recommend him to anyone. great. I was on my way within an hour. Mark was very courteous, I would recommend him to anyone. More

They are very fast and easy, they don't push sale you other items either. I'll come back again if I need other car. other items either. I'll come back again if I need other car. More

I have never been so turned off by a dealership. They acted as if they were doing me a favor possibly selling me one of their vehicles. I understand the market for cars is a little crazy right now but i acted as if they were doing me a favor possibly selling me one of their vehicles. I understand the market for cars is a little crazy right now but it won't always be that way and just because you can mark your cars up beyond the sticker doesn't make it right. Based on my experience with them I will never go back. I don't care if they are selling one of the top rated vehicles. There are other vehicles that come pretty darn close. I cannot express enough how much I felt unwanted as a customer. Their selling approach in my option is very short sighted. More

Worst experience in a kia service department that I have ever had!! If I could give no stars I would!! They prayed on me and tried to strike fear to do more work on my car!!:The mechanic exaggerated a issue ever had!! If I could give no stars I would!! They prayed on me and tried to strike fear to do more work on my car!!:The mechanic exaggerated a issue with my vehicle to try and get me to get it fixed with them immediately!! It was confirmed by a collision center to not be as bad as this service center said it was and they over filled my oil be about a quart and won't get back to me to fix the problem!! Do yourself a favor DONT GET YOUR VEHICLE SERVICED HERE its been the worst three days of worry and anger I have had in a while!! Can't even get them on the phone about about oil issue!!! More

Mark Cronk is THE best Service Advisor! Always friendly, kind, courteous, honest and professional. I trust him because he has earned that trust. I thought I was due for a 40k service and he reminded me that kind, courteous, honest and professional. I trust him because he has earned that trust. I thought I was due for a 40k service and he reminded me that I had already taken care of it (I will blame 2020 for my short memory!). Thanks Mark for the truly exceptional service! More

Three Kia’s and 5 years our family is impressed with their professionalism. Great team, you are tops! Thanks . We will definitely keep coming back to you. their professionalism. Great team, you are tops! Thanks . We will definitely keep coming back to you. More

We had the worst experience of our lives at this dealership. Our broker pre arranged a purchase deal at a sister dealership on a Fri but the car we wanted was at Peoria and the 2shops could not reac dealership. Our broker pre arranged a purchase deal at a sister dealership on a Fri but the car we wanted was at Peoria and the 2shops could not reach an exchange deal so we were told the agreed upon sale would be honored at Peoria. We arrived Sat AM, started paperwork and a manager came out and told us we were crazy if we thought he would honor the deal, that he can sell that car all day long for $5K MORE. Became VERY rude and showed NO interest in even attempting to salvage the sale so...we walked. He was,frankly, an a$$. Will probably never buy another Kia and we live Kias. And 2employees wandering around without a mask. They deserve ZERO stars! More

Peoria Kia keeps me in the know as to what services my 2016 Kia Soul needs to keep it running well. I love my Soul and Sherrie Wilson is my service manager of choice. She is so friendly and knowledgeabl 2016 Kia Soul needs to keep it running well. I love my Soul and Sherrie Wilson is my service manager of choice. She is so friendly and knowledgeable. She keeps me updated as to what's going on with my car. She is a definate asset to Peoria Kia. More