East Charlotte Nissan

Great Service Darrell Bacon was nothing short of great. He explained the ins and outs of every aspect of my new purchase. He showed me around the dealership and let Darrell Bacon was nothing short of great. He explained the ins and outs of every aspect of my new purchase. He showed me around the dealership and let me know that I would be more than happy with my new purchase. Very satisfied More

2016 Ceyenne Red Nissan Altima-That's It! Our sales advisor, Darrell Bacon did a great job showing us different vehicles and helping us to find the right car. He has a great personality & esta Our sales advisor, Darrell Bacon did a great job showing us different vehicles and helping us to find the right car. He has a great personality & established a very good rapport with us! We appreciated his professionalism! I came to Nissan because of cars I saw online and a letter I received in the mail from someone at Nissan named, Mike. I was not happy that the incentive he stated he would give me for my 2005 Nissan Altima was not honored. Please consider rewording those types of letters. More

The BEST NISSAN EVER I am very pleased with Nissan. Me and my wife came in, and within a couple hours we drove off in a 2017 Maxima SR. We brought a car 2 years ago from I am very pleased with Nissan. Me and my wife came in, and within a couple hours we drove off in a 2017 Maxima SR. We brought a car 2 years ago from a different dealer and the customer service wasn't half of how we was treated by the staff in Nissan (Darrell Bacon) wasn't just a great salesman but he actually felt like family. He took us thru all the steps, let us test drive what ever car we wanted and even took his time doing all the paperwork necessary. He didn't rush thru the process, and made sure we drove off in new car, also the Manager of Nissan took are old up car and gave us the lowest monthly payments. He took us from $900 to $669, that was the best price considering the car was a 2017 fully loaded Maxima. I would recommend anyone who's looking or trading in their car to come here and ask for (Darrell Bacon) the experience was life changing and I will never forget where we got are dream car from, and that's East Charlotte Nissan I will give this dealership 5 stars and 2 thumbs up from both my Wife and I. I want to thank Nissan so much for the love. I believe (Darrell Bacon) should be promoted really soon. He gives a superb name to the company. More

Late night purchase We were in need of a car and found a used car that we liked online at East Charlotte Nissan. We were pressed to make it before closing and called the We were in need of a car and found a used car that we liked online at East Charlotte Nissan. We were pressed to make it before closing and called the dealership. Mike Davis answered the phone and waited for us to arrive just before closing. The team stayed while we test drove a couple of cars and stayed past closing to sell us the car. The service was great and we are very pleased at the entire experience. More

Great experience Darrel was very helpful I highly recommend you ask for him when I'm going to Nissan I love my new rogue. It was very helpful and waited until I could Darrel was very helpful I highly recommend you ask for him when I'm going to Nissan I love my new rogue. It was very helpful and waited until I could find something that I really wanted patience means a lot when buying a big purchase. Thanks again Darrel More

Brand New Rogue So I was kind of leery of going in but Mustafa called and assured me that my time wouldn't be wasted. So i went in with my eyes on a 2013 used car and So I was kind of leery of going in but Mustafa called and assured me that my time wouldn't be wasted. So i went in with my eyes on a 2013 used car and left three hours later with a brand new car! Thet were able to work with my budget. Easy painless experience! Go see Mustafa great guy! More

A winning team all around! I would definitely recommend East Charlotte Nissan to all my friends. A dedicated team to ensure everyone is served. Ryan in the service departmen I would definitely recommend East Charlotte Nissan to all my friends. A dedicated team to ensure everyone is served. Ryan in the service department is always on the go to make sure the customer is pleased and grateful. More

Happy with Car, Not Happy with Dealership I bought a used vehicle recently with a listed sales price of $10,000. With other taxes and fees listed on the initial sale sheet, I overlooked an $89 I bought a used vehicle recently with a listed sales price of $10,000. With other taxes and fees listed on the initial sale sheet, I overlooked an $895 "service recon" charge on that vehicle. These guys are listing vehicles at a certain price, but adding this charge on to their used vehicles underneath the list price. Needless to say, I overpaid for the vehicle which I'm sure made these guys happy. This service was explained to me but of course not pointed out on the offer. It is always up to the customer it seems to analyze the sales offer to find all the charges. Worst of all, in the finance office, we politely declined warranties and gap but somehow an interior warranty "Perma Plate" was added on my contract without me even knowing it. I never asked for this, and I was also never explained what this was. An extra $399 financed. I found the charge later that day at home, went up to ask about it. The finance guy of course made it sound great and slid the paperwork over for me to sign. I DID NOT, and asked how he expects good reviews when he adds warranties w/o the buyer knowing and just slides paperwork over for them to sign. Of course he says its not his job to go over the sales and that "they add that warranty on "all used cars". We got the warranty taken off. The finance guy went from pleasant at first meeting, to quiet (we didnt buy a warranty), to being caught on adding random warranties. Hopefully the car works out, but I would look elsewhere as these guys are all about the $$$ and less about the customer. Of course they give a pretty good pitch about how they care for their customers. Salesperson was great, Sales Manager said he wasn't going to "give the car away to goodwill" after my first counteroffer. About normal for the game. Finance Manager's feelings got hurt when I didnt buy a warranty so he tried to sneak one in there anyway. All in all, I've experienced better w/o a doubt. More

Awesome I would recommend if u are looking for a good dealership East Nissan of Charlotte is the one. They worked hard to get u in what u want. I would recommend if u are looking for a good dealership East Nissan of Charlotte is the one. They worked hard to get u in what u want. More

Great Customer Service from every employee that I met during the buying process. A great buying experience! I would reccomend this dealership to anyone interested in buying from every employee that I met during the buying process. A great buying experience! I would reccomend this dealership to anyone interested in buying a car. More