East Charlotte Nissan - Service Center

Excellent and Relaxing Purchase Experience Great experience with no pressure. Tom Robinson listened to the options I was looking for in a new Altima and found the exact car including the color Great experience with no pressure. Tom Robinson listened to the options I was looking for in a new Altima and found the exact car including the color I was looking for. Even though I wasn't there to buy a car, thanks to his diligence in finding the right car at a price, I couldn't leave without the car, Tom didn't pressure me to buy anything or try to introduce features I wasn't interested in. Thanks Tom for finding the car I was looking for at a great price. More

Fast and friendly The website said oil change and tire rotation in 30 minutes. It also stated that you do not need an appointment. So I was doubtful. I pulled into the The website said oil change and tire rotation in 30 minutes. It also stated that you do not need an appointment. So I was doubtful. I pulled into the Nissan dealership with no appointment and got a tire rotation and an oil change and I believe I was waiting for about 25 to 30 minutes. They have always been very friendly here as well. This just put the cherry on top. More

Great dealership Very professional, family environment. ..tries hard to get you your car of choice..I rarely do reviews but I was overly pleased with the outstanding s Very professional, family environment. ..tries hard to get you your car of choice..I rarely do reviews but I was overly pleased with the outstanding service at east charlotte Nissan More

24 Month Maintenance and Repair of Damaged Rear Axel I have been a customer with East Charlotte Nissan since 2006. I have to say,that I am completely satisfied as a Nissan customer and will continue to p I have been a customer with East Charlotte Nissan since 2006. I have to say,that I am completely satisfied as a Nissan customer and will continue to patron East Charlotte Nissan. I have always had outstanding customer service from everyone I encounterd. I will always trust my car being service by quality care maintaince engineers. I have worked with my team leader for my car, Ben Cooper. He is outstanding. It was his associate Devon Fink that help identify the problem with the axel, that needed to be repaired. This is a team that works together to get the job done right, on time, and for the customer. You guys ROCK!!!!! More

Service I had a fantastic experience with the Service Dept of East Charlotte Nissan. The manager Ron was very courteous and polite. I arrived a little befor I had a fantastic experience with the Service Dept of East Charlotte Nissan. The manager Ron was very courteous and polite. I arrived a little before my appointment time and Ron got me in and out with no problems at all. Even though it was just a routine oil change and tire rotation the staff was very efficient with time and working on my vehicle. I would also like to make mention of Mr. Manny who works in finance. He is one of the most pleasant person I've met in sales since living here in Charlotte, NC for the past almost 3 years. Manny was very helpful in assisting me in picking out the vehicle that would best meet my needs at the time and was able to get me financed with no problems. I can't wait until next March 2015 when I can finally get back into a Maxima (right now I'm in an Altima). More

S carraw I had my 2004 Nissan Maxima serviced several times at this dealership. Prompt service. Knowledgeable staff. Provided loaner car while car was being se I had my 2004 Nissan Maxima serviced several times at this dealership. Prompt service. Knowledgeable staff. Provided loaner car while car was being serviced. I would highly recommend this dealership. More

In 20013 I decided I'd start going back to the dealer for car service so I joined the Nissan rewards program and now after 3-4 times all for oil changes and other small things I've been completely satisf for car service so I joined the Nissan rewards program and now after 3-4 times all for oil changes and other small things I've been completely satisfied. I've gone by appointment and have just shown up on a Sunday and gotten in/out in an timely manner. All the staff has always been great and Ron always finds me discounts I can use with my reward program that save me money...yeah! five starts are always good but I give Nissan service department "SIX". More

service review Great service and professionalism works in a timely fashion. Able to view the time when your vehicle is arrived and completed. Offers to bring car to Great service and professionalism works in a timely fashion. Able to view the time when your vehicle is arrived and completed. Offers to bring car to you when you have infants with you to lessen stress. Remarkable service. More

On our road trip home from Florida to Canada, we found ourselves in need of a major repair. We are so grateful East Charlotte is open on Sunday. Justin understood our predicament and got us back on the ro ourselves in need of a major repair. We are so grateful East Charlotte is open on Sunday. Justin understood our predicament and got us back on the road promptly. The service staff were knowledge, friendly and polite. We appreciated the terrific service we received and the pricing for our repair was very fair. We highly recommend this dealership and wish you 14 hours closer. Ian More

Came in for my 8:00am appointment. Was met at the door, and my Cabriolet was serviced quickly and efficiently. Very pleased with the staff's professionalism. and my Cabriolet was serviced quickly and efficiently. Very pleased with the staff's professionalism. More