East Coast Honda

My GF and I have been taking our 2005 Honda CRV to East Coast Honda since she bought it about 10 years ago. we don't go there for everything but we do go for what I consider "important" items. We do oil an Coast Honda since she bought it about 10 years ago. we don't go there for everything but we do go for what I consider "important" items. We do oil and brakes at other places around town but choose Honda Service for electrical, engine repairs, drive train, etc. We took it in this past week to get a door lock actuator repaired. We walked in and I told them that we needed the right rear door lock actuator replaced, I told them to replace the knock sensor, the serpentine belt, do a fuel injector cleaning, and to change the oil. When we picked it up it was 1250.00 dollars which was ok except for a 145.00 "diagnostic fee" on my bill. I asked what that was for and Kendall, a Service Manager said it was for "diagnosing" my car. I asked just what they had diagnosed as I told them everything to repair. Then he tap danced through that with "it was for tools and machines to fix the problem". Then it was for the technicians time, isn't that what I pay the "labor " for, the technicians time? Then it was "standard" industry practice, except that I called the local Ford and Nissan dealer, who both charge a diagnostic fee, but then they wave it if you get the problem fixed. Be careful of this place. They are obviously greedy and counting on customers not checking their bill. Oh and by the way, any dealer can repair your car, even if it's a Honda. My Honda is going to Grand Strand Nissan from now on. More

Purchased our first vehicle from East Coast Honda. The experience was excellent and the service was professional and courteous. It was a pleasure doing business with Carol Bowen(and Shaun). The experience was excellent and the service was professional and courteous. It was a pleasure doing business with Carol Bowen(and Shaun). More

East Coast has always been our #1 go to dealer. Bought 4 vehicles from them with 3 different sales guys and they all have treated us like family and did a remarkable job. Even the service side is a Bought 4 vehicles from them with 3 different sales guys and they all have treated us like family and did a remarkable job. Even the service side is awesome. Wouldn't go any where else. Lastest purchase was 2 vehicles, same day with Rick Titus and if he can sale a car to my 77 year old mother-in-law then he's the bomb in my book. More

I just purchased my 6th Honda! ! I purchased my first Honda shortly after Hurricane Hugo. Juan Enciso was very helpful and great to work with. He explained, in great detail, all ! I purchased my first Honda shortly after Hurricane Hugo. Juan Enciso was very helpful and great to work with. He explained, in great detail, all the special features available on my new Honda CRV and answered my questions. The waiting area is always comfortable with plenty of seating. There's also tables/chairs available and a playroom for the children. More

Micah Barnes was great to work with. He listened to what I was looking for and and did not try to sell me something I did not really want. This was my second purchase from East Coast Hon He listened to what I was looking for and and did not try to sell me something I did not really want. This was my second purchase from East Coast Honda. The sales department and the service department are all very helpful. More

Meet Patel did a great job helping me with my 2024 Honda CRV. He was very kind and informative. Mike Belanger and Meet both went out of their way to help me. CRV. He was very kind and informative. Mike Belanger and Meet both went out of their way to help me. More

Salesperson, Patel is great. We ended up buying 2 cars from him. He is knowledgeable and very helpful. We ended up buying 2 cars from him. He is knowledgeable and very helpful. More

We were very pleased with east coast honda and will certainly stay with them in the future certainly stay with them in the future More

I’ve been buying cars from them since 2001! Phil Young is the salesman to see! He stays in touch and made my new purchase seamless. Also thanks to Tommy and John in sales and business finance:) Phil Young is the salesman to see! He stays in touch and made my new purchase seamless. Also thanks to Tommy and John in sales and business finance:) See ya all again-DB More