
East Coast Honda
Myrtle Beach, SC
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742 Reviews of East Coast Honda
Great experience with East Coast Bought our 5th car from East Coast. The management team is top notch and always makes sure the CUSTOMER'S happiness and satisfaction comes first. The Bought our 5th car from East Coast. The management team is top notch and always makes sure the CUSTOMER'S happiness and satisfaction comes first. The service department is also above average. Very professional and made us feel right at home! I wouldn't go anywhere else. Kirt in management, and Tammie in service, were amazing. More
Nice Car But Issues Ignored by Service Department I have raced cars, worked on cars all my life. I know when there is something wrong. I took my new CR-V in for its first servicing and told them the r I have raced cars, worked on cars all my life. I know when there is something wrong. I took my new CR-V in for its first servicing and told them the right rear brake was dragging and making lots of noise and that the rear speakers were not working. Both minor issues and not serious since the car now has 17,000 miles with no problems, but the service department told me the brake was fine and the speakers were fine. Absolutely not true! That was there one and only chance to earn my respect and return service business, and they blew it over some trivial issues. Why would I trust them with something serious if they could not acknowledge these minor warranty issues. The dragging brake will give me trouble somewhere along the way, but I will pay an honest garage to have it adjusted correctly. More
Exceptional Experience We have bought many new cars over the years and some experiences have not been very good. This experience with Kimberly Johnson was stress free and a We have bought many new cars over the years and some experiences have not been very good. This experience with Kimberly Johnson was stress free and actually enjoyable. Kim was knowledgeable and had a terrific attitude. She went over and above customer service! It was so nice to work with her and when we need another car or have a friend or family member that does we will surely recommend her to them. Thank you so much, Kim. Ray S. More
Best Car Buying Experience Ever! I had such a great experience, the first time, a little over a year ago with Mike Collins & East Coast Honda that I just purchased again! Initially I I had such a great experience, the first time, a little over a year ago with Mike Collins & East Coast Honda that I just purchased again! Initially I decided to lease, being this was my 1st time driving a Honda. I enjoyed my 2016 CR-V so much, I knew immediately I would be purchasing once my lease was up. When the 2017's came out, I just had to have one. I sent a message to my salesman Mike Collins to keep an eye out for me. A couple months later he contacts me, he remembered my likes & dislikes, we set up a meeting 2 days later (now THAT'S customer service)!! Honestly, my 2nd experience was even better than the 1st time. He had "the one" he just knew would be for me & surprisingly, not even an hour later (b/c we all know how long buying a car can take) I was driving home in my brand new 2017 CR-V!! Thank you so much MIke & East Coast for all you do for your customers! More
Professional and efficient. What more could you ask for? This is our second visit here in 2 years ( travelling from out of country) Both times we have had excellent service from friendly, efficient and profe This is our second visit here in 2 years ( travelling from out of country) Both times we have had excellent service from friendly, efficient and professional staff. Many thanks!! More
New CR-V EX Honda Corey Loving was a great salesman. He was very personable? and patient. It was my agenda that drove the final sale, and I appreciated? that respect Corey Loving was a great salesman. He was very personable? and patient. It was my agenda that drove the final sale, and I appreciated? that respect! He knew what I wanted, and Corey made that happen. More
AWESOME! Scott Cahill, Mike Collins and Newton Smith was off the charts awesome! I will be sending friends and family to purchase their next new car ! Thanks Scott Cahill, Mike Collins and Newton Smith was off the charts awesome! I will be sending friends and family to purchase their next new car ! Thanks More
Outstanding Salesperson We recently purchased a new 2017 Honda with Tripp Strickland as our Salesperson. Tripp was by far the most knowledgeable car salesperson we have ev We recently purchased a new 2017 Honda with Tripp Strickland as our Salesperson. Tripp was by far the most knowledgeable car salesperson we have ever dealt with. He attention to every detail shows his commitment to his job. Although we just came in to check cars out, we drove off the lot with a new car. We would highly recommend East Coast Honda and Tripp to our neighbors and friends. Barry & Nancy Brooks Myrtle Beach, SC More
Great dealership Just purchased a Honda Accord EX L. Had a great dealership to work with and Tripp is an outstanding salesman. Highly recommend anyone looking for a ve Just purchased a Honda Accord EX L. Had a great dealership to work with and Tripp is an outstanding salesman. Highly recommend anyone looking for a vehicle purchase to go here. More
Great Experience I scheduled an oil change for 8:30am on 3/29/17 Irwin Cumberbatch was the gentleman that was helping me. He was very polite and after letting me know I scheduled an oil change for 8:30am on 3/29/17 Irwin Cumberbatch was the gentleman that was helping me. He was very polite and after letting me know that I was behind on my scheduled maintenance, he kept me informed of the time it would take and also let me know that a shuttle was available to take me home since, it would be a couple of hours to get my CRV done. Irwin also called to let me know what he had found out about my vehicle. And shortly there after the shuttle driver called me to confirm my address because, Irwin had sent him to pick me up and bring me back to the dealership. Irwin had also told me about on-line coupons to save me some money because, all the service would be close to $400. I have owned my vehicle for 3 years and this was the very First time I had any of the employees tell me about these coupons or treat me like Irwin did. Being in the service industry, I always hear about bad Experiences, rarely about Great ones. I just wanted you to know that Irwin was Great and I hope I get him on every visit. More