East Coast Honda

I was kept informed every step of the way, I had a text message asking for approval to change the cabin filter which I accepted, prices are reasonable, and it just took one hour thirty minutes to get my ca message asking for approval to change the cabin filter which I accepted, prices are reasonable, and it just took one hour thirty minutes to get my car from the shop, everyone was so helpful and knowledgeable. An exceptionally fine experience. More

We had a repair scheduled on our Odyssey. Time frame was 3-1/2 hours, We were kept updated during the visit. It took only 2 hours. We were informed that the vehicle was ready after 2 hours. T Time frame was 3-1/2 hours, We were kept updated during the visit. It took only 2 hours. We were informed that the vehicle was ready after 2 hours. Then we were told 900 dollars of our 1000 dollar repair was covered by the extended warranty we had purchased in 2019 when we purchased the vehicle at that dealership. Thank you East Coast Honda, for the great service. More

Service was excellent! I was kept informed of the progress of my service. I will continue come to this dealership for service. Thanks. I was kept informed of the progress of my service. I will continue come to this dealership for service. Thanks. More

All I got for the 2018 Honda Pilot this time was an Oil Change and it took 1 Hour and 50 minutes. I told the service guy who checked me in that I would be waiting and he showed me to the waiting room. I wo Change and it took 1 Hour and 50 minutes. I told the service guy who checked me in that I would be waiting and he showed me to the waiting room. I worked for a smaller Honda Dealership in Orangeburg for close to 10 years, winning numerous top Honda sales awards. We got a lot ot business from the big Honda dealerships in Charleston and Columbia because we would get them in and out in service and not take half a day to sell them a car. 2 Hours for an Oil Change is Ridiculous!! More

I brought my CRV in for a regular oil change and all points checkup. Even though they were under construction everyone was polite and courteous and the waiting area was clean and comfortable. points checkup. Even though they were under construction everyone was polite and courteous and the waiting area was clean and comfortable. More

This dealership beats all dealerships! !! I recommend this dealership to everyone I know!!! Outstanding customer service!!! !! I recommend this dealership to everyone I know!!! Outstanding customer service!!! More

Very impressive service department! From the moment you arrive, East Coast Honda has the most efficient and well organized operation that I’ve ever utilized. My Service Adviser, (Tony) From the moment you arrive, East Coast Honda has the most efficient and well organized operation that I’ve ever utilized. My Service Adviser, (Tony) kept me advised of maintenance progress. The technician working on my care, provided a video, while describing the ‘underneath’ condition of my car. East Coast Honda is simply a model operation. I own two ‘non warranty’ Accras’s. I have made my last road trip to Charleston for servicing! More

Always puts customers first service always done on time. . customer service etc. handles everything keeping me informed. . customer service etc. handles everything keeping me informed. More

Mike Grasso is the absolute best to work with! I have had some issues with my car and he got me in and has ordered the parts to fix it! I have had some issues with my car and he got me in and has ordered the parts to fix it! More

Once parts arrived, service was scheduled and my car was repaired quickly and repair was done correctly. They kept me informed throughout the process repaired quickly and repair was done correctly. They kept me informed throughout the process More