Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
East Dallas Volkswagen
Garland, TX
756 Reviews
Our Dallas Volkswagen dealership is one of the premier Volkswagen dealers in Dallas, TX, and in the state of Texas period. Our commitment to customer service is second to none. We offer one of the most comprehensive Volkswagen parts and Volkswagen service departments in the city of Dallas Texas. East Dallas Volkswagen provides the city of Dallas Texas with the #1 Parts Team in the Dallas area. Please be sure to visit out virtual Parts and Service department online or come in to visit us at https://www.eastdallasvw.com .
Our primary concern is the satisfaction of our customers in the city of Dallas Texas, and those surrounding suburbs near Dallas Texas. Our online Volkswagen dealership web site was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at 866-797-4137 listed or send us an email using the Contact Us page.
We look forward to meeting our new friends at East Dallas Volkswagen.
In today’s world, words like "quality" and "trust" get thrown around like yesterday’s newspaper. But at East Dallas Volkswagen, we believe in integrity and giving the customer a good value for their hard-earned money. So stop by and give us a chance to share our experience and inventory with you in a no-hassle, state of the art auto environment.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 756 reviews
March 14, 2015
Love Rusty Wallice I enjoyed my visit today. Rey had great customer Service, was attentive to my needs and was able to get me the best deal. I would definetly recommend I enjoyed my visit today. Rey had great customer Service, was attentive to my needs and was able to get me the best deal. I would definetly recommend Rey to anyone. More
by Jess
Employees Worked With
Rey Castillo
March 13, 2015
Buying a new Jetta Very friendly and knowledgeable staff, Ray was there to answer everything we wanted to know about the car. His knowledge and expertise helped us come Very friendly and knowledgeable staff, Ray was there to answer everything we wanted to know about the car. His knowledge and expertise helped us come to and agreement with purchasing a Certified Pre-owned Jetta. More
by victor
Employees Worked With
Rey Castillo
March 05, 2015
New Jetta TDI Good experience! All sales people were very nice and helpful. I feel they did everything they could to get our deal to work. Exceptional staff. Good experience! All sales people were very nice and helpful. I feel they did everything they could to get our deal to work. Exceptional staff. More
by Bulinda
Employees Worked With
Rudolpho
March 01, 2015
Patient and Friendly Rey Castillo worked with my wife and I for a long time to make sure we got exactly what we wanted. He was extremely professional and knowledgeable ab Rey Castillo worked with my wife and I for a long time to make sure we got exactly what we wanted. He was extremely professional and knowledgeable about all of our options. We were so happy with his service and offers that we got 2 cars from him! Thanks again Rey. We really appreciate the time you spent making sure we didn't feel like we settled. We love our cars! More
by dcgarcia777
Employees Worked With
Rey Castillo
March 01, 2015
Best VW Dealership in DFW I am a proud new owner of a 2015 GTI SE that I purchased from Rusty Wallis Volkswagen on 2/26/15. My experience with this dealership was phenomenal an I am a proud new owner of a 2015 GTI SE that I purchased from Rusty Wallis Volkswagen on 2/26/15. My experience with this dealership was phenomenal and surpassed my expectations. I particularly worked with the internet sales manager, Carlos Casanova, whom was knowledgable, professional, and provided by far the best new car buying experience I could ask for. From the initial internet inquiry to even after I drove the car home, Carlos was caring and patiently addressed all my questions and concerns. When it came to reviewing the car and its features, Carlos went above and beyond showing me literally every angle, gadget, setup, etc the car is equipped with! Another key point that set Rusty Wallis apart from the other VWs I dealt with in the metroplex was their ability to provide me with the GTI package to my customization. The GTI package I was interested in buying apparently was no where to be found in Texas. The other VW dealerships only bothered trying to sell me what was in their inventory. Not the case for Carlos. He was patient and located the only one in transit (literally) to the southwest region, locked it in, and had it delivered to Rusty Wallis. Did I mention Rusty Wallis had the best price!!! I highly recommend visiting Rusty Wallis Volkswagen and I am sure you will be more than satisfied. Thank you Carlos Casanova for a great car buying experience. I would also like to thank Scott Pittenger, Carlos Miramontes, Hector Calix, and Kirk Yost for their part in my purchase. More
by igatica88
Employees Worked With
Carlos Casanova
February 28, 2015
Extremely Helpful and knowledgable I came in with my husband to trade in a car. We were not in the best position as our car had high mileage and we still owed a balance. Rey went above I came in with my husband to trade in a car. We were not in the best position as our car had high mileage and we still owed a balance. Rey went above and beyond and worked with us very patiently to take very good care of us. He was very knowledgable and let us know all of our options. We left the dealership in a much better position with a nice car and I am confident we made the best choice. This is the second car we've bought from this place and we will be coming back soon to trade in our other car! Best service in town :D More
by Emraldrojo06
Employees Worked With
Rey Castillo
February 25, 2015
Good Experience. I really liked the way Rey made me and my daughter feel. He was very nice and down to earth. I would recomend Rusty Wallace to any one. The process wa I really liked the way Rey made me and my daughter feel. He was very nice and down to earth. I would recomend Rusty Wallace to any one. The process was fast. I would also like to thank Tim that works in finance dept. He is awsome. :) More
by lisa
Employees Worked With
Tim Bell, Carlos Miramontes
February 25, 2015
2014 Beetle This is the best car dealership I have ever been to in my life. They were respectful of my time and they had a wonderful sales staff. I would not have This is the best car dealership I have ever been to in my life. They were respectful of my time and they had a wonderful sales staff. I would not have bought a car if I had felt pushed, but Kenneth was an amazing salesman. He clearly cares about Volkswagen and his customers. I appreciate everything that Kenneth and the rest of the staff did during my purchase. Hopefully I wont be back in anytime soon, but I would recommend looking here before anywhere else, if I even considered going somewhere else. More
by mjwise1
Employees Worked With
Kenneth Frye
February 19, 2015
Awesome Service Purchased a 2012 EOS VW for my daughter's birthday. Everyone was so nice, they made the purchase easy and fun! We will be back! Purchased a 2012 EOS VW for my daughter's birthday. Everyone was so nice, they made the purchase easy and fun! We will be back! More
by cgcgt32
February 13, 2015
First Big Purchase! From the moment my husband and I drove on to the Rusty Wallis VW lot, we knew we had made the right decision based on the greeting we received. I met From the moment my husband and I drove on to the Rusty Wallis VW lot, we knew we had made the right decision based on the greeting we received. I met with Robert Rodriguez initially and he was very knowledgeable about the VW Jetta he presented to me. I had to come back to the dealership the next day due to the finance department needing to speak with the bank. Although Robert Rodriguez was not there when my husband and I arrived, Hector Calix stepped right in and made sure I was taken care of. I purchased a 2010 Honda Insight and I am so happy with it. Thank you Hector and Robert for your wonderful customer service and making my experience an enjoyable one. I will definitely be purchasing from Rusty Wallis VW again in the future. More
by WillowsMom2
