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East Hills Chevrolet of Douglaston
Douglaston, NY
1,608 Reviews
We are a family owned and operated Chevrolet dealership. We have two locations -- one in Douglaston and one in Roslyn.
We want you to have an experience with us that is second to none. We rely heavily on these reviews to set ourselves apart from other dealerships.
Standard with every vehicle purchase is our exclusive customer rewards program. Benefits of membership include:
3 Day/100 Mile Exchange Program
Members-Only Parts & Service Pricing
$7 Unlimited Lube, Oil, and Filter Changes *
FREE Annual NYS Inspections
FREE Loaner Cars
FREE Shuttle Service
FREE Towing Program
And a whole lot more!
Pay Less. Get More. Period.
* synthetic and diesel oil changes additional.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
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Showing 1,608 reviews
February 05, 2020
Excellent service. I had my 7 year old with me and everyone was very kind to him. He was given crayons and paper to keep him entertained. Another salesman was kind enough to offer him a bag of chips everyone was very kind to him. He was given crayons and paper to keep him entertained. Another salesman was kind enough to offer him a bag of chips. Honest transaction, no haggling at all, which was very refreshing. Scott was our salesman and Jay was the used car rep. Very happy with my used 2019 Chevy Suburban. Also, one more important piece of info...Jay Cooper Scott is a veteran and supports other veterans!!! More
by Chrhud
Employees Worked With
Jay Cooper Scott, Scott Vigoda
February 02, 2020
This is one awesome dealer for Chevy! The whole sales team with special shout out to Charles Robertson in New Car Sales & Matt , Keith and team in Service. Their professionalism and customer care and pat team with special shout out to Charles Robertson in New Car Sales & Matt , Keith and team in Service. Their professionalism and customer care and patience is commendable! I have been their customer since 2013 and since have bought 4 vehicles and this September the 5th! Keep up the good work! Love you all More
by Raymond
Employees Worked With
Matt, Erica from Service , Charles Robertson, Keith Steinberger
January 31, 2020
Quick and Knowledgable From start to finish, the process of seeing, driving, financing, and driving off the lot with my new car took roughly 4 hours. This also includes spen From start to finish, the process of seeing, driving, financing, and driving off the lot with my new car took roughly 4 hours. This also includes spending time in the car learning about it with Gordon. Gordon was extremely knowledgeable and although he is a fast talker, he was not pushy like you expect most salesman to be. Everyone on site was very helpful and friendly. Considering you have to wait a bit to process paperwork, the good music station did help (lol). They were willing to work with me and I was able to drive off in my new car the same day I walked in. Highly recommend :-) More
by SamiSpeedster
Employees Worked With
Gordon
January 26, 2020
New Car Lease We leased our car from Alex Steshenko he was very understanding for our needs. He made the process very easy. I would highly recommend anyone who wou We leased our car from Alex Steshenko he was very understanding for our needs. He made the process very easy. I would highly recommend anyone who would like to lease or buy a car go see Alex. Susan & Nick Liguori More
by hilow57
Employees Worked With
Alex Steshenko
January 06, 2020
Great Service Great service and a professional atmosphere is always at the East Hills, Douglaston dealership. I have dealt with Ms. Gold on several occasions. Ms Great service and a professional atmosphere is always at the East Hills, Douglaston dealership. I have dealt with Ms. Gold on several occasions. Ms. Gold is friendly, professional and is able to answer any question asked. Whether you are purchasing a used, new or leased vehicle...seek out Ms. Joyce Gold. You will be pleased. More
by mrfreeze12
Employees Worked With
Joyce Gold
January 06, 2020
New car leasing Anita Stroble went over and above board to help with leasing a 2020 Trax. She made the sometime tedious experience of leasing or buying a new car a wa Anita Stroble went over and above board to help with leasing a 2020 Trax. She made the sometime tedious experience of leasing or buying a new car a walk in the park. My wife wanted a red Trax and Anita went the extra yard to locate one at another dealer. Kudos to the sales team at East Hills Respectfully 👍 Edmund P. Morrissey 👍 More
by Easyed34
Employees Worked With
Lev Abgarian, Keith Steinberger
January 04, 2020
Great service . Very helpful . It’s the third time going to this dealer . Very fast and efficient . Answer all your questions . Alex Steshenko thank you for your help . to this dealer . Very fast and efficient . Answer all your questions . Alex Steshenko thank you for your help . More
by Ricko
Employees Worked With
Alex Steshenko
December 31, 2019
Great, professional People, nice atmosphere , I have very good experience with Alex Stashenko, the best salesmen , in New York area. I boat 2 car’s already good experience with Alex Stashenko, the best salesmen , in New York area. I boat 2 car’s already More
by Samuel.solomon
Employees Worked With
Alex Steshenko
December 21, 2019
Great service from Juan Nadal Had a great experience buying a used Equinox. Juan was knowledgeable and friendly, but not overly so that you ever felt that he wasn't genuine. We n Had a great experience buying a used Equinox. Juan was knowledgeable and friendly, but not overly so that you ever felt that he wasn't genuine. We never felt like he was pushy. I would highly recommend the dealership and especially Juan. More
by TaZ
Employees Worked With
Juan Nadal
December 12, 2019
Horrible Service from a terrible dealer Coming from someone who never puts in a bad review, this may be the worst car dealer I ever had the misfortune of dealing with, My 2 year old Suburban Coming from someone who never puts in a bad review, this may be the worst car dealer I ever had the misfortune of dealing with, My 2 year old Suburban had to be brought in for a potential transmission issue, which should never have happened with a new car. With that said, a repair that was suppose to take 1.5 days took 4. The car sat an entire day without being test driven when i was told at 5PM that it was finally test drive and that it could be a bad transmission (which we knew already). Other than one call from Keith (advising me that the $1000 fix is a good thing), i was told the car would be ready potentially by the end of the day. Never received a call that day or the next day until I called multiple times, put on hold, then sent to some answering service. When I finally got through, the answering agent had no idea that the car was fixed. Finally, when Keith took my call (allegedly busy helping others I was told), he informed me that I could come in an hour. I am not one of those annoying customers who call every half hour. I waited an entire day and a half before I was "forced" to call for an update. I am not a chronic complainer. Rather, I am a loyal GM/CHEVROLET buyer who is total frustrated by this dealer and their excuses for poor customer service and slow repair times. The only recommendation I would give for this dealer is to avoid them at all costs. More
by Alex
Employees Worked With
Woman who answers the phone (receptiopnist I believe), Keith Steinberger
