East Hills Chevrolet of Douglaston

Wayne was extremely thoughtful and listened to all our concerns. Without his knowledge and attention to our needs, we might have chosen another dealer or brand. We look forward to working with him in the concerns. Without his knowledge and attention to our needs, we might have chosen another dealer or brand. We look forward to working with him in the future and we definitely will and have recommended Wayne to our friends. More

When looking for a new SUV, I called East Hills Chevrolet and spoke to Joyce Gold. I told her the type of vehicle I was interested in and she was very knowledgable about the product line that her dealership and spoke to Joyce Gold. I told her the type of vehicle I was interested in and she was very knowledgable about the product line that her dealership had to offer. After she took the time to explain the differences in the various SUV's based on my personal preferences, I made an appointment with her to take a look at the Equinox. I met with Joyce and she showed me the SUV and all it's wonderful features. We then took it out for a test drive and it was exactly what I wanted. After the test ride, we sat down to discuss the purchase. Joyce was friendly and did not pressure me into anything. She explained the various trim levels and helped me decide on the SUV that was right for me right down to the color. I have to say that at first I was apprehensive because buying a new vehicle is a big purchase item but Joyce's knowledge and upbeat, personality made the purchase experience very pleasant. Joyce went out of her way to make me comfortable and made the entire experience easy. I highly recommend East Hills Chevrolet and Joyce as a top sales professional. More

From the second we walked into the dealership and was greeted by Juan i felt a sense of comfort. I had been visiting many other dealers across all car companies and have seen some nasty sales people, but greeted by Juan i felt a sense of comfort. I had been visiting many other dealers across all car companies and have seen some nasty sales people, but Juan was AMAZING! He walked me through every step of the process, he answered all of my questions and took time to make sure i was satisfied. i would 100% recommend East Hills Chevy to my friends...especially Juan!!!! And i love my Equinox- it is exactly as Juan described it. Very Knowledgeable!!! More

We purchased a Chevy Spark from East Hills. Danny was our salesperson. He was able to answer all our questions, order us the car that we requested, and sell us the car at market price. salesperson. He was able to answer all our questions, order us the car that we requested, and sell us the car at market price. More

I went to lease a new car on the recommendatoin of Andrew Hannon. We met and haggled over a new car to lease and came up with a Malibu. After some discussion, Bob came over and helped with the lease proces Hannon. We met and haggled over a new car to lease and came up with a Malibu. After some discussion, Bob came over and helped with the lease process, especially the negotiated amount. I am very pleased with the efficiency and concern from both of these men. East Hills Chevrolet is the place to go. Thanks, Bill Grant More

Joyce Gold and Rob the manager were fantastic !!! This Joyce Gold and Rob the manager were fantastic !!! This was the very first time I purchased a car and everyone at East Hills Chevrolet made it a pleas Joyce Gold and Rob the manager were fantastic !!! This was the very first time I purchased a car and everyone at East Hills Chevrolet made it a pleasurable experience by making sure that they explained all aspects of the sale and they had a no pressure approach with 100% transparency. I feel confident about the price I paid for my vehicle and I will certainly recommend them to family and friends in the future. More

It was an overall pleasant buying experience. Sonia Cantillo was a very professional yet personable sales representative. She as well as the entire staff were very knowledgable in their field and I loo Cantillo was a very professional yet personable sales representative. She as well as the entire staff were very knowledgable in their field and I look foward to doing business with them in the future. More

We appreciate d the fact they worked with us and helped us find a good deal. Juan Nadal was great. Great experience and we are very happy with our new car. us find a good deal. Juan Nadal was great. Great experience and we are very happy with our new car. More

Leased my 2013 Chevy Volt from Juan Nadal who was a pleasure to work with. My experience with the dealership and the service dept. in particular was nothing short of horrible in the six months I have h pleasure to work with. My experience with the dealership and the service dept. in particular was nothing short of horrible in the six months I have had the car. Love my Volt, Dislike East Hills. No respect for the customer whatsoever. My first service appointment I schedule for early morning as a wait appointment, the mechanic who was to do the work was a no show. They didn’t tell me he was MIA until an hour had passed. The third time I needed warranty service similar situation. Mechanic was not available and again I had to leave the dealership without the work done and my time wasted. The most recent experience they had my car for four days and only after I demanded my car back did they tell me the reason for the delay was the mechanic got sick. WTF?? Maybe East Hills needs another qualified mechanic and some lessons on how to manage the team and client experience. I have owned Jaguars, BMW's, Toyotas, Honda, Volvos, Infiniti and Mercedes. If you took all my negative experiences with these cars it doesn't add up to the nonsense at this dealership. Maybe a change in management is needed but the dealership owner who is in Turks and Cacaos at the moment doesn't have a clue. I should have gone for the TESLA. My bad. More

Joyce was very knowledgeable about all the vehicles, in the showroom, which made it easier for us to decide which was best for our needs. When we went to pick up our vehicle, Joyce went out of her way to the showroom, which made it easier for us to decide which was best for our needs. When we went to pick up our vehicle, Joyce went out of her way to explain the different components and how to set them up. Joyce was truly a pleasure to work with and would highly recommend her. More