East Hills Chevrolet of Douglaston

It is with great pleasure to say that I was treated with professionalism and the best customer service anyone can ask for. I was extremley satisfied with Mr Perry Katechis and his knowledge of the vehicle professionalism and the best customer service anyone can ask for. I was extremley satisfied with Mr Perry Katechis and his knowledge of the vehicle that I purchased, he helped me reach a decision to choose a vehicle that would meet my needs and was just right for me. Mr. Joe Barreiro was very professional and friendly, he explained all forms and finances with me. I highly recommend this dealership to anyone who is interested in purchasing a vehicle and at the end of the day feel like part of a family. Sincerely Anna Reices Purchased vehicle September 2010. More

It was a pleasure working with Joe Barriero. He was courteous, knowledgeable, the price was good and he didn't pressure me into buying a car. Joe answered all the questions I had about the car and gav courteous, knowledgeable, the price was good and he didn't pressure me into buying a car. Joe answered all the questions I had about the car and gave me choices with honest opinions about each of the cars I had in mind. He also had the car ready when he said it would be. He was timely and responsible for everything he said he would do. Joe also followed up two days later to see that everything was okay with the car, etc. However, the financing part was a problem for me. One needs to know how much one could put as a down payment(maximum) to finance AND the other hidden charges BEFORE making out a check and BEFORE the paperwork is typed up. If the warranty plans were to be added to the financing, then more of a downpayment could have been paid and the person in the finance area (John) did not explain this to me nor could he answer a couple of questions about the hidden charges when I called the next day. He just didn't have an answer that made any sense and kept "beating around the bush." I an assuming it was his commission for selling the warranty plan. I didn't think that was right since commission was paid to the salesman already just by my buying a car. More

LOOK ONLINE TO FIND EXACTLY WHAT I WAS LOOKING FOR IN A "TOY" FOR MYSELF AND WAS LOOKING FOR THE BEST PRICE. I WALKED INTO EAST HILLS CHEVROLET AND WAS TAKEN CARE OF BY JOHN BERRIOLA. THERE WAS NO PROBLE "TOY" FOR MYSELF AND WAS LOOKING FOR THE BEST PRICE. I WALKED INTO EAST HILLS CHEVROLET AND WAS TAKEN CARE OF BY JOHN BERRIOLA. THERE WAS NO PROBLEMS AT ALL DEALING WITH HIM. I EXPLAINED WHAT I HAD FOUND ONLINE AND THE PRICING. HE WAS STRAIGHT FORWARD WITH ME WITH PRICING AND JUST THE OVERALL EXPERIENCE. THE CAR I HAD ORDERED WAS A 4 WEEK WAIT. I THEN RECEIVED A CALL FROM JOHN TELLING ME THAT IF I WAITED AN ADDITIONAL TWO WEEKS ,WE COULD GET THE NEXT YEARS MODEL FOR JUST ABOUT THE SAME PRICE . HE DIDN'T HAVE TO DO THIS BUT WAS A REAL NICE GUY AND HE KNEW I WOULD APPRECIATE THIS. MY EXPERIENCE AT EAST HILLS WITH JOHN WAS GREAT AND WOULDN'T HESITATE TO RETURN TO THE DEALER FOR SERVICE. I'VE CALLED SINCE THE PURCHASE TO ASK SOME QUESTIONS AND HE HAS ALWAYS BEEN ABLE TO HELP OUT WITH ANYTHING.. More

Got a great price on a Chevy Aquinox. Joe was straight forward and made us feel at ease about purchasing this vehicle. He is a genuinely nice guy and it made us feel good to give him our business. Staff w forward and made us feel at ease about purchasing this vehicle. He is a genuinely nice guy and it made us feel good to give him our business. Staff was all very helpful and courteous. Vehicle was in excellent condition when we picked it up. More

I just got my new camaro 2010 from east hills chevrolet, douglaston, ny. I was very specific with what kind of car, options, and color i need, and all what i had is positive experience and feedback. Very pr douglaston, ny. I was very specific with what kind of car, options, and color i need, and all what i had is positive experience and feedback. Very professional, they show concern for your requestsw and wishes. They are ready to do whatever it takes to find your exact car and full satisfaction. honest, responsible and they dont have those hidden tricks or hidden fees that others carry in their pockets at the end of the sale..!! and what really makes a difference is that after they sell you the car, they continue to show responsibility and ready to carry on a long term relation with you when it comes to maintenance, oil change, and follow ups.. and on personal level, very nice, kind people over there, highly recommended! More

I went to purchase a 2010 Camaro which I had been waiting for, for 2 years. I started talking to Alex & Sal over the phone, and they were very up front and honest about everything - Alex helped me out by ma for, for 2 years. I started talking to Alex & Sal over the phone, and they were very up front and honest about everything - Alex helped me out by making suggestions for financing whether or not it was going to be through the dealership, made sure that this car wasn't going to be sold by the time I made the 2 hour trip to get there. The car was exactly the one that I wanted with no exceptions, when it sounded too good to be true. When we got there, although we had to wait a bit for everything to fall into place - we got a GREAT price on probably the hottest selling car on the market right now (thanks Bob). Ended up going with dealer financing which gave me a reasonable interest rate anyway (Mike). I honestly can't see why anyone would give this dealership a bad review because I had an awesome experience there and this car simply turns heads everywhere I go. More

DENNIS CLARK (WORST ONE), MIKE LIPARI (LACK OF CUSTOMER SERVICE MANNERS), JOHN BARREIRO -EXCELLENT TO WORK WITH - SAVED THE DEAL. DENNIS CLARK (ROSLYN, EAST HILLS) TOLD US TO COME IN BUT DID NOT HAVE AN SERVICE MANNERS), JOHN BARREIRO -EXCELLENT TO WORK WITH - SAVED THE DEAL. DENNIS CLARK (ROSLYN, EAST HILLS) TOLD US TO COME IN BUT DID NOT HAVE ANY USED IMPALA'S ONSITE. WE TOLD HIM THAT WE WANTED TO PURCHASE THE CAR THAT DAY AND WE TRAVELED MORE THAN 90 MILES EACH WAY AND STILL HE DID NOT REFERRED US TO DOUGLASTON BRANCH WHERE WE HAVE SET UP AN APPOINTMENT ORIGINALLY WITH JOE BARREIRO. WE DID NOT REALIZE A SECOND SALES PERSON FROM A DIFFERENT LOCATION WAS PULLING US AWAY FROM THE APPOINTMENT WE MADE WITH JOE. IN THE APPLICATION WE SUBMITTED ONLINE WE PUT "ATTENTION TO JOE" IN THE COMMENTS SECTION. AND WE TOLD DENNIS THAT WE FILLED OUT A FORM BUT HE DID NOT TELL US THAT YOU HAVE ANOTHER CHEVY DEALER LOCATION - THAT IS NOT ACCEPTABLE. WE DID NOT KNOW THAT THERE ARE 2 CHEVY LOCATION IN EASTHILLS BUT DENNIS COULD JUST HAVE TOLD US THAT WHEN WE CAME IN SATURDAY. DENNIS TOLD US WE WOULD HAVE TO COME BACK ON MONDAY AFTER WE WERE ALREADY ONSITE. DENNIS CHOSE TO HAVE US MAKE A SECOND TWO HUNDRED MILE ROULD TIP AND STEAL A CLIENT FROM HIS FELLOW SALES PERSON TO MAKE A SALE. IT IS OBVIOUS THAT CUSTOMER NEEDS ARE SECOND PLACE TO MAKING A SALE. I FOUND HIS JOB PERFORMANCE COMPLETELY UNACCEPTABLE AT EVERY LEVEL. BASED ON DECEIVING THE CUSTOMER AND POOR JUDGEMENT, I WOULD SUGGEST THAT DENNIS CLARK BE TERMINATED. MIKE LIPARI - INSULTED MY HUSBAND AND THEN TRY TO PRESSURE MY HUSBAND INTO EXUBERANT AN INTEREST RATE. JOE BARREIRO - HE IS GOLDEN, HIS QUICK THINKING AND HONESTY SAVED THE DEAL. IF IT WAS NOT FOR HIM WE WOULD HAVE WALKED OUT IN DISGUST AND NOT PURCHASE ANYTHING. More

Originally, I had a tough time buying from the dealership, due to pricing issues that was posted. I submitted a review on the negative experience I had. Tim, who is the owner, promptly called me dealership, due to pricing issues that was posted. I submitted a review on the negative experience I had. Tim, who is the owner, promptly called me to rectify the problem. He proved to me that he and his dealership, are customer oriented, and offered me a chance to earn my business. To make a long story short, I picked up my Mustang Convertible yesterday evening. Tim and his staff, are a dealership that you should head out to first, they will try very hard to earn your business. If an issue comes up, and with any business, who doesn't, please do yourself a favor, voice it to the dealership, and give them a chance to earn your business. I am glad that I did, when I am ready to purchase another vehicle, East Hills is my choice. If you see a silver Mustang convertible driving down Douglaston, that could be me. Thanks Tim , you are a gentleman, and keep up the great work. You definitely have earned my business, and I will be sending referrals to your show room. Oh, they have some great used cars to choose from. More

EVERY ONE WAS GREAT HELP EVERY ONE WAS GREAT HELP XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX EVERY ONE WAS GREAT HELP XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX More

Since I had a problem registering an out of state leased car in NY, and had to purchase a new one, I was recommended to East Hills Chevrolet. They understand that I was in dire straits and were extremely he car in NY, and had to purchase a new one, I was recommended to East Hills Chevrolet. They understand that I was in dire straits and were extremely helpful and gracious. They went above and beyond to help me, and their customer service was something I have never experienced at car dealership. I have purchased/leased several cars in the past, and I have now found a dealership that really cares. Scott is an excellent salesman, and Bob the Manager did everything possible to help me in my dilemma. Mike in Finance was amazing and extremely helpful. I called General Motors to let them know that this is an OUTSTANDING dealership and they should be rewarded for excellent customer service. I would definitely recommend East Hills Chevrolet, GO SEE SCOTT! More