East Hills Chevrolet of Douglaston

LOOK ONLINE TO FIND EXACTLY WHAT I WAS LOOKING FOR IN A "TOY" FOR MYSELF AND WAS LOOKING FOR THE BEST PRICE. I WALKED INTO EAST HILLS CHEVROLET AND WAS TAKEN CARE OF BY JOHN BERRIOLA. THERE WAS NO PROBLE "TOY" FOR MYSELF AND WAS LOOKING FOR THE BEST PRICE. I WALKED INTO EAST HILLS CHEVROLET AND WAS TAKEN CARE OF BY JOHN BERRIOLA. THERE WAS NO PROBLEMS AT ALL DEALING WITH HIM. I EXPLAINED WHAT I HAD FOUND ONLINE AND THE PRICING. HE WAS STRAIGHT FORWARD WITH ME WITH PRICING AND JUST THE OVERALL EXPERIENCE. THE CAR I HAD ORDERED WAS A 4 WEEK WAIT. I THEN RECEIVED A CALL FROM JOHN TELLING ME THAT IF I WAITED AN ADDITIONAL TWO WEEKS ,WE COULD GET THE NEXT YEARS MODEL FOR JUST ABOUT THE SAME PRICE . HE DIDN'T HAVE TO DO THIS BUT WAS A REAL NICE GUY AND HE KNEW I WOULD APPRECIATE THIS. MY EXPERIENCE AT EAST HILLS WITH JOHN WAS GREAT AND WOULDN'T HESITATE TO RETURN TO THE DEALER FOR SERVICE. I'VE CALLED SINCE THE PURCHASE TO ASK SOME QUESTIONS AND HE HAS ALWAYS BEEN ABLE TO HELP OUT WITH ANYTHING.. More

Got a great price on a Chevy Aquinox. Joe was straight forward and made us feel at ease about purchasing this vehicle. He is a genuinely nice guy and it made us feel good to give him our business. Staff w forward and made us feel at ease about purchasing this vehicle. He is a genuinely nice guy and it made us feel good to give him our business. Staff was all very helpful and courteous. Vehicle was in excellent condition when we picked it up. More

I just got my new camaro 2010 from east hills chevrolet, douglaston, ny. I was very specific with what kind of car, options, and color i need, and all what i had is positive experience and feedback. Very pr douglaston, ny. I was very specific with what kind of car, options, and color i need, and all what i had is positive experience and feedback. Very professional, they show concern for your requestsw and wishes. They are ready to do whatever it takes to find your exact car and full satisfaction. honest, responsible and they dont have those hidden tricks or hidden fees that others carry in their pockets at the end of the sale..!! and what really makes a difference is that after they sell you the car, they continue to show responsibility and ready to carry on a long term relation with you when it comes to maintenance, oil change, and follow ups.. and on personal level, very nice, kind people over there, highly recommended! More

I went to purchase a 2010 Camaro which I had been waiting for, for 2 years. I started talking to Alex & Sal over the phone, and they were very up front and honest about everything - Alex helped me out by ma for, for 2 years. I started talking to Alex & Sal over the phone, and they were very up front and honest about everything - Alex helped me out by making suggestions for financing whether or not it was going to be through the dealership, made sure that this car wasn't going to be sold by the time I made the 2 hour trip to get there. The car was exactly the one that I wanted with no exceptions, when it sounded too good to be true. When we got there, although we had to wait a bit for everything to fall into place - we got a GREAT price on probably the hottest selling car on the market right now (thanks Bob). Ended up going with dealer financing which gave me a reasonable interest rate anyway (Mike). I honestly can't see why anyone would give this dealership a bad review because I had an awesome experience there and this car simply turns heads everywhere I go. More

DENNIS CLARK (WORST ONE), MIKE LIPARI (LACK OF CUSTOMER SERVICE MANNERS), JOHN BARREIRO -EXCELLENT TO WORK WITH - SAVED THE DEAL. DENNIS CLARK (ROSLYN, EAST HILLS) TOLD US TO COME IN BUT DID NOT HAVE AN SERVICE MANNERS), JOHN BARREIRO -EXCELLENT TO WORK WITH - SAVED THE DEAL. DENNIS CLARK (ROSLYN, EAST HILLS) TOLD US TO COME IN BUT DID NOT HAVE ANY USED IMPALA'S ONSITE. WE TOLD HIM THAT WE WANTED TO PURCHASE THE CAR THAT DAY AND WE TRAVELED MORE THAN 90 MILES EACH WAY AND STILL HE DID NOT REFERRED US TO DOUGLASTON BRANCH WHERE WE HAVE SET UP AN APPOINTMENT ORIGINALLY WITH JOE BARREIRO. WE DID NOT REALIZE A SECOND SALES PERSON FROM A DIFFERENT LOCATION WAS PULLING US AWAY FROM THE APPOINTMENT WE MADE WITH JOE. IN THE APPLICATION WE SUBMITTED ONLINE WE PUT "ATTENTION TO JOE" IN THE COMMENTS SECTION. AND WE TOLD DENNIS THAT WE FILLED OUT A FORM BUT HE DID NOT TELL US THAT YOU HAVE ANOTHER CHEVY DEALER LOCATION - THAT IS NOT ACCEPTABLE. WE DID NOT KNOW THAT THERE ARE 2 CHEVY LOCATION IN EASTHILLS BUT DENNIS COULD JUST HAVE TOLD US THAT WHEN WE CAME IN SATURDAY. DENNIS TOLD US WE WOULD HAVE TO COME BACK ON MONDAY AFTER WE WERE ALREADY ONSITE. DENNIS CHOSE TO HAVE US MAKE A SECOND TWO HUNDRED MILE ROULD TIP AND STEAL A CLIENT FROM HIS FELLOW SALES PERSON TO MAKE A SALE. IT IS OBVIOUS THAT CUSTOMER NEEDS ARE SECOND PLACE TO MAKING A SALE. I FOUND HIS JOB PERFORMANCE COMPLETELY UNACCEPTABLE AT EVERY LEVEL. BASED ON DECEIVING THE CUSTOMER AND POOR JUDGEMENT, I WOULD SUGGEST THAT DENNIS CLARK BE TERMINATED. MIKE LIPARI - INSULTED MY HUSBAND AND THEN TRY TO PRESSURE MY HUSBAND INTO EXUBERANT AN INTEREST RATE. JOE BARREIRO - HE IS GOLDEN, HIS QUICK THINKING AND HONESTY SAVED THE DEAL. IF IT WAS NOT FOR HIM WE WOULD HAVE WALKED OUT IN DISGUST AND NOT PURCHASE ANYTHING. More

Originally, I had a tough time buying from the dealership, due to pricing issues that was posted. I submitted a review on the negative experience I had. Tim, who is the owner, promptly called me dealership, due to pricing issues that was posted. I submitted a review on the negative experience I had. Tim, who is the owner, promptly called me to rectify the problem. He proved to me that he and his dealership, are customer oriented, and offered me a chance to earn my business. To make a long story short, I picked up my Mustang Convertible yesterday evening. Tim and his staff, are a dealership that you should head out to first, they will try very hard to earn your business. If an issue comes up, and with any business, who doesn't, please do yourself a favor, voice it to the dealership, and give them a chance to earn your business. I am glad that I did, when I am ready to purchase another vehicle, East Hills is my choice. If you see a silver Mustang convertible driving down Douglaston, that could be me. Thanks Tim , you are a gentleman, and keep up the great work. You definitely have earned my business, and I will be sending referrals to your show room. Oh, they have some great used cars to choose from. More

EVERY ONE WAS GREAT HELP EVERY ONE WAS GREAT HELP XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX EVERY ONE WAS GREAT HELP XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX More

Since I had a problem registering an out of state leased car in NY, and had to purchase a new one, I was recommended to East Hills Chevrolet. They understand that I was in dire straits and were extremely he car in NY, and had to purchase a new one, I was recommended to East Hills Chevrolet. They understand that I was in dire straits and were extremely helpful and gracious. They went above and beyond to help me, and their customer service was something I have never experienced at car dealership. I have purchased/leased several cars in the past, and I have now found a dealership that really cares. Scott is an excellent salesman, and Bob the Manager did everything possible to help me in my dilemma. Mike in Finance was amazing and extremely helpful. I called General Motors to let them know that this is an OUTSTANDING dealership and they should be rewarded for excellent customer service. I would definitely recommend East Hills Chevrolet, GO SEE SCOTT! More

I must admit that I was a bit nervous purchasing a vehicle after reading 2 reviews that were certainly not flattering...but I was pleasantly supprised by the overall experience. I dealt with Dennis, vehicle after reading 2 reviews that were certainly not flattering...but I was pleasantly supprised by the overall experience. I dealt with Dennis, the Sales Manager there. He was straight forward with no BS but really seemed concerned that I would be happy with my purchase. I purchased a Trailblazer SS and I am very happy with the truck....low miles, clean and a great price. They had the lowest price around and made the transaction as smooth as possible! This was a large commitment for me since I was coming out from NJ. I took 1 bus and 2 trains to get there so it was quite a haul but Dennis even had someone come out to the train station to get me! Unheard of! I would definetly give this dealer a chance....exceeded my expectations! More

East Hills Douglaston: So I went online searching for used vehicles, when I came upon this dealership selling a 2008 Trailblazer Super Sport for $27,995 with 25,106 miles on it. The guy Andy on the phon used vehicles, when I came upon this dealership selling a 2008 Trailblazer Super Sport for $27,995 with 25,106 miles on it. The guy Andy on the phone from the Roslyn branch was very nice, and he set me up with this guy Larry, who was a tool from the word go. I test drove the car around the block on the bumpy, pot hole filled Northern Blvd, and enjoyed the ride of the truck, so I put a deposit down and filled out the paperwork. Upon initial agreement, I was putting nothing out of pocket, and the 500 dollar deposit was supposed to be returned to me, minus the DMV fees, once I picked up the car. WORD TO THE WISE; always calculate out the monthly payments on your own, because these shady characters called me two days later and say the truck is ready and my monthly payments are 587, which is 30 a month over what I calculated on my own. When I asked them about this, they said they'd look into it. I had to call THEM back, and apparently it was a mathematical error on their part. My fiance and I drive down there after I got out of work at 6pm, and they have us wait for almost two hours. When I finally get the paperwork in front of me, the price is 500 over what was agreed, again raising the monthly payments. After arguing back and forth for a half hour, they fix it, and then expect me to sign an agreement that if my trade in has any problems with it, they can adjust my loan accordingly. I absolutely did not sign it, and even the finance guy said he's never seen that before. We move to a different office and I tell them I want every piece of paper I signed voided and copied, I was abandoning this deal. They eventually made it right, but then they told me the 500 I put down was applied to the loan and expect me to pay another 120 for the DMV fees. I was supposed to get 380 back! They waive that, I ate the 500 and went to the truck. They never buffed out the scratches as agreed, and the previous owners cigarettes, insurance cards and other garbage was still in the truck! They never prepped it. So I drove off agreeing to bring it back the next day to have it buffed out, get a navigation disc and detailed. Keep in mind I live an hour away from this place. Within the first fifteen minutes of driving it, it starts pulling to the right down the Cross Island Pkwy. I immediately called the dealership to return the car, bring it in tomorrow and it'll get done. I bring it back the next day to get the above mentioned fixed, plus have the XM antenna replaced since it was hanging off. I leave it for a day, and pick it up Friday afternoon. Service #1. Driving home, it still pulls to the right, and it now jerks while sitting at a light. I call the guy the next day, and Dennis tells me it needs a front alignment but they don't have the machine to do it! So I take it to a mechanic, as agreed that they'd pay up to 50 dollars, for an alignment. The mechanic does it and the truck still pulls to the right. He tells me the alignment is good, but the pulling and jerking is cause the transfer case on this AWD SS is shot! A car a year old! Service #2. I complain to Chevrolet directly and they tell me I have to bring it back to East Hills. So I leave it for four days while I was on vacation (because they, of course, have no rental vehicles) and pick it up on Monday evening. The service guy tells me that the pulling to the right was a tire pressure issue (bull) and the rattling over bumps, another disorder to a disease ridden truck, was a busted hood prop that they replaced (more bull because the rattling stops when you apply any pressure to the brake pedal). And the quote of the day; the truck doesn't show any trouble code for the jerking, so it must just be the way the truck rides!!!! Are you kidding? Look at the "Service Stabilitrack" light staring you in the face! So I drive it off the lot, and guess what; it's still doing everything I brought it in for!!! At this point I've had it and called Chevrolet again and spoke to a District Specialist. Service #3. I brought it to my own mechanic to look at it, and he says the truck was involved in an accident and the front bumper is held on by Zip Ties! Long story shortened, I took the truck to Habberstad Nissan in Huntington and traded it in for a brand new 2009 Pathfinder LE with everything the SS had and then some. I'm paying almost 9000 dollars more for this truck, but you know what? It works beautifully! East Hills Chevrolet: Sells you lemons! 2008 Trailblazer SS purchased: August 11, 2009 2008 Trailblazer SS traded in: September 3, 2009 Avoid this dealership like the plague! More