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East Hills Chevrolet of Douglaston
Douglaston, NY
1,611 Reviews
East Hills Chevrolet of Douglaston is a premier Chevrolet dealership located in Douglaston, NY, proudly serving drivers throughout Queens, Long Island, and the greater New York City area. As part of the East Hills Auto Group, a family-owned organization with decades of automotive experience, our dealership is dedicated to delivering exceptional vehicles, competitive pricing, and a customer-focused experience built with trust and transparency.
Our dealership offers a wide selection of new Chevrolet vehicles, including popular models such as the Chevrolet Silverado, Equinox, Traverse, Tahoe, and Trailblazer, along with a strong inventory of certified pre-owned and quality used cars, trucks, and SUVs. Whether you’re commuting through the city or planning weekend getaways, our knowledgeable sales team is here to help you find the right Chevrolet to match your lifestyle and budget.
We also provide expert support through our Chevrolet finance department, working with a network of lenders to offer competitive auto loans and flexible lease options. Our goal is to make the car-buying process clear, efficient, and stress-free.
For reliable Chevrolet service and auto repair in Douglaston, NY, our state-of-the-art Chevrolet service center is staffed by factory-trained technicians who handle everything from routine maintenance to advanced engine, transmission, and drivetrain repairs. We use genuine Chevrolet parts and accessories to help ensure long-term performance and reliability.
Drivers throughout Douglaston and surrounding Queens communities trust East Hills Chevrolet of Douglaston for quality vehicles, expert service, and dependable long-term ownership support. Visit us today or schedule your service appointment online to experience Chevrolet sales and service on which you can rely.
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Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,611 reviews
July 07, 2009
I had a terrible experience with this dealership. It should be noted that I went to the Douglaston branch of this dealership, perhaps the one in Roslyn doesn't operate the same way although with the sam should be noted that I went to the Douglaston branch of this dealership, perhaps the one in Roslyn doesn't operate the same way although with the same owner I am guessing that both places work the same way. The initial salesman, Flavio, I worked with was very friendly and I do not blame him for the experience I had. We agreed upon a price, offer sheet signed and all conditioned upon an agreement on finance terms. I came in the next day with plates, insurance, registration all in place. I waited for 3 hours while they put the new plates on, switched my insurance, and got a finance deal put into place, upon which I spoke to their sales manager. Without any word or warning, they had put a 995 dollar fee hidden in the contract that I almost signed until I saw that the price I was signing off on was 1000 more than agreed upon. There was not a single word spoken to me about this 1000 dollar increase, not for the entire day between us agreeing to the price and me going back to the dealership, and not for the entire 3 hours that I spent waiting at the dealership to speak to the finance manager. This is not the way to do business, and if this is common practice I can't imagine legal action has not been taken on this dealership as of yet. I am just grateful that I caught the increase in price before I signed the contract. also, when I complained about his practice, the response I got was not one of any remorse. The only person to apologize was Flavio. The manager there instead told me that if I were willing to pay more for the car there would be no issue. I told him the price wasnt the issue, the principle behind the way they do business was. Apparently this fell on deaf ears since I received no apology whatsoever from him about this. I guess they just think its ok to try to backdoor an extra 1000 dollars onto the agreed upon price all the while keeping me at the dealership for 3 hours without telling me. More
by jonshin31
Employees Worked With
Flavio, Mike
