East Hills Chevrolet of Douglaston

It was a plesure to work with Christopher tky for your help I will recommend you for my friends and family. Tky. Angel G Avila. help I will recommend you for my friends and family. Tky. Angel G Avila. More

This dealership is very professional with their customer care and showing their interest in completing their deals. care and showing their interest in completing their deals. More

Dear East Hills Chevrolet Team, I am writing to express my utmost satisfaction with the exceptional service provided by Christopher Chou, one of your esteemed sales representatives. My recent car-b express my utmost satisfaction with the exceptional service provided by Christopher Chou, one of your esteemed sales representatives. My recent car-buying experience at East Hills Chevrolet was truly outstanding, thanks to Christopher's professionalism, knowledge, and dedication. From the moment I stepped into the dealership, Christopher greeted me warmly and made me feel comfortable. He took the time to understand my needs and preferences, ensuring that my car-buying journey was personalized and tailored to my requirements. His extensive knowledge of the available vehicles, including the features, benefits, and pricing, was impressive and helped me make an informed decision. Throughout the process, Christopher demonstrated a remarkable level of patience and attentiveness. He answered all my questions thoroughly, addressing any concerns or doubts I had, and provided valuable insights that helped me narrow down my choices. His genuine passion for automobiles and commitment to customer satisfaction were evident in every interaction. Christopher's guidance and expertise were instrumental in finding the perfect car for me. His attention to detail and willingness to go above and beyond to ensure I was completely satisfied were truly commendable. He made the entire process smooth and hassle-free, guiding me through the paperwork and explaining every step along the way. I can confidently say that Christopher is an asset to East Hills Chevrolet. His professionalism, integrity, and customer-centric approach exceeded my expectations and made my car-buying experience truly exceptional. I would highly recommend him to anyone looking for a knowledgeable and reliable sales representative. I would also like to express my gratitude to the entire team at East Hills Chevrolet for creating a welcoming and customer-oriented environment. The seamless coordination and support I received from everyone involved in the process further enhanced my overall experience. Thank you, Christopher, and the entire East Hills Chevrolet team, for your dedication, expertise, and commitment to excellence. It was a pleasure doing business with you, and I look forward to recommending your dealership to family, friends, and colleagues. Sincerely, Arthur Milden More

Although the service center's maintenance of my car is great, over the years the attitude of the representatives at the center has declined. Jonca Garcia called my husband's name and I correct that by tel great, over the years the attitude of the representatives at the center has declined. Jonca Garcia called my husband's name and I correct that by telling her I am driving the car and bringing it to by service. I also give her my cell and told her about the problem with the car. I found out from my husband that she call him at his job to talk with him even though I gave her my cell, name, and the person to contact. Secondly, upon calling me she asks if I am under warranty which I answer, yes. I told her I had my card to show her, but she said she will find it, no problem. When I came to pick up my car, I was waiting patiently for one of the representative to call me. I realize the decline in attitude in the place when the woman I was waiting to call me did not acknowledge me, basically ignoring me until she was good and ready to take me. Not once tell me I will be with you, which would have been acceptable behavior. When she did look at me, without calling me over with an attitude she hands me a bill and told me to sign. I told her why I am being billed and now Jonca comes over and takes the paperwork. Now she is looking for my warranty and instead of apologizing for not doing so from the beginning, she is now telling me that I only have one more visit to go. Yeah, I have been with this dealership for over 6 years and now it is on a decline from how they value their customers. Not Good!!! More

Our experience leasing our 2023 Chevy Trailblazer from East Hills Chevrolet was excellent. We worked with Alex through the entire process. He was very knowledgeable and took the time to answer all of our East Hills Chevrolet was excellent. We worked with Alex through the entire process. He was very knowledgeable and took the time to answer all of our questions.We never felt pressured or rushed through the entire process from start to finish. It was a pleasure working with Alex at East Hills Chevrolet and we highly recommend seeing Alex to family and friends for their next lease or purchase. For sure Alex and East Hills Chevrolet will be our choice for our next time lease or purchase. More

Worst service center customer service ever. I called because my engine light was on. I still have my powertrain warranty, but the representative told me on the phone that the car has to wait ab I called because my engine light was on. I still have my powertrain warranty, but the representative told me on the phone that the car has to wait about 2 months to be serviced. The diagnosis (if the problem is not covered by the warranty) would be $259.99 and it would take a week to find out what the problem is. No loaner, fully swamped. Highly not recommended. More

My experience with Alex, was very nice 5 star, the dealership generally is good My experience with the finance guy, Jason was pretty cold, after driving there to check up on my extended warranty cance dealership generally is good My experience with the finance guy, Jason was pretty cold, after driving there to check up on my extended warranty cancelation, couldn't even talk for 10 seconds, More

Joseph Castillo was amazing and very professional. He answered all of my questions and very polite. He is definitely to be recommended. He answered all of my questions and very polite. He is definitely to be recommended. More

My experience leasing a car from East Hills Chevrolet was excellent. Our agent was Alex . He is very knowledgeable of the product and he is always ready whit the right answer and very helpful going through t excellent. Our agent was Alex . He is very knowledgeable of the product and he is always ready whit the right answer and very helpful going through the complex process of leasing. Alex is very patient and professional and very good making you feel comfortable. I recommend him and East Hills Chevrolet for your next lease or purchase . For sure they will be my choice for my next time . A. D’Angelo More

The advertised price is not the sale price! It's the price AFTER down-payment and fees! Deceptive. Waste of time. price AFTER down-payment and fees! Deceptive. Waste of time. More