East Hills Chevrolet of Douglaston

Buying a new vehicle Scott Vigoda provided us with top notch service. He was knowledgeable about the vehicles and was really able to help us make an informed decision. Scott Vigoda provided us with top notch service. He was knowledgeable about the vehicles and was really able to help us make an informed decision. He went out of his way to make sure that we were completely satisfied with our vehicle! We are so happy with our Trax! Thank you so much! More

Excellent Service! While looking purchase a first vehicle for my daughter, we met Juan Nadal at East Hills /Douglaston. Juan was very polite, extremely knowledgeable an While looking purchase a first vehicle for my daughter, we met Juan Nadal at East Hills /Douglaston. Juan was very polite, extremely knowledgeable and walked us through all the different features of the both cars we liked. Juan gave us a great deal and the entire transaction was quick and seamless. The entire experience from start to finish was great and my daughter is thrilled with her car. Thank you! More

Great car buying experience My wife and I went here interested in a Cruze hatchback. Joyce Gold talked to us about all the possible features, showed us a hatchback in stock and h My wife and I went here interested in a Cruze hatchback. Joyce Gold talked to us about all the possible features, showed us a hatchback in stock and had us go out for a test drive. She was very thorough and made sure we knew all about the car . She was very pleasant, friendly and knowledgeable about the car and all the services the dealer had to offer. She was great to work with and made getting a new car very easy. We would definitely recommend East Hills Chevrolet ( everyone there is very pleasant and friendly) and would highly recommend Joyce Gold to buy your car from! We are very happy with our new car! More

Service department Shortly after purchasing a new 2018 Chevrolet Traverse from East Hills Chevrolet of Douglaston the air conditioning stopped working. I scheduled an ap Shortly after purchasing a new 2018 Chevrolet Traverse from East Hills Chevrolet of Douglaston the air conditioning stopped working. I scheduled an appointment with East Hills Chevrolet of Douglaston’s service department. They found nothing wrong with the truck but the air conditioning was still working intermittently. After their first failed attempt to diagnose the problem with the air conditioning I had to schedule another service appointment. This time they said they could not duplicate the problem but they were replacing the compressor. After their second failed attempt to diagnose the issue with the air conditioning I had to schedule another service appointment because the problem persisted. This time they had the truck for ten days and again stated they could not duplicate the problem but were going to replace a control board. I received a call that the truck was repaired and ready for pickup. When I got to the dealership I entered into the truck to drive home and the air conditioner was blowing hot air I pointed it out to a service advisor that verified the problem and asked me to leave the vehicle. I left the truck with the service department. After their third failed attempt to diagnose the problem I called for an update and they didn’t even know that my truck was at the dealership waiting for repair. They again stated that they cannot recreate the problem. So they arbitrarily change parts in hopes of rectifying the problem. Why change parts if you can’t recreate the problem? This is now their fourth attempt to fix the same issue with my truck. As of this writing they’ve been in possession of my truck for a total of nineteen days and counting. It’s been eight days since anyone from the dealership contacted me. My air conditioning is still not working and there’s no resolution in sight. East Hills Chevrolet of Douglaston should not be a registered NYS Department of Motor Vehicle shop and be able to perform repairs and SAFETY inspections on motor vehicles. More

Great Service Joyce Gold worked with me and got me a great deal. She went through all the different features with me about the car. Joyce went above and beyond to Joyce Gold worked with me and got me a great deal. She went through all the different features with me about the car. Joyce went above and beyond to accommodate me. More

Overall great experience I had such a great experience leasing my new traverse there. Charles Robertson and lev were both so kind and helpful. Neither one of them were pushy, I had such a great experience leasing my new traverse there. Charles Robertson and lev were both so kind and helpful. Neither one of them were pushy, they both were kind and made this a great experience for me . More

Service They worked with me and got me a great deal ! And G Gordon Calhoun went above and beyond to accommodate me ! If any of my friends or family needs a ca They worked with me and got me a great deal ! And G Gordon Calhoun went above and beyond to accommodate me ! If any of my friends or family needs a car I would send them there ! Great job ! More

Phenomenal service by G. Gordon Calhoun! Leased my 2015 Camaro three years ago from East Hills Chevrolet of Douglaston and had an excellent experience. My lease ended this month and went back Leased my 2015 Camaro three years ago from East Hills Chevrolet of Douglaston and had an excellent experience. My lease ended this month and went back to East Hills Chevrolet of Douglaston to pick out my new car. I was kindly welcomed by "G. Gordon Calhoun", who took the time to assist me picking out my new vehicle. The 2018 Equinox was the perfect car for me, and Gordon made the process unbelievably easy and enjoyable. Gordon made me feel like family and I couldn't thank him enough. Thank you so much Gordon! More

Great service Juan Nadel , our service representative was polite and professional. I would definitely recommend this dealership to anyone looking for an automobile. Juan Nadel , our service representative was polite and professional. I would definitely recommend this dealership to anyone looking for an automobile. Convenient and a great price. What else can i ask for? More

My Family Car !! The best Experience I Had in a Long Time !!!! Charles Robertson Made Really Easy For Me , He Explained To me All The Details About the car I wanted , The best Experience I Had in a Long Time !!!! Charles Robertson Made Really Easy For Me , He Explained To me All The Details About the car I wanted , An Most importantly gave me the best numbers. Satisfy could not ask for more. you got my five stars, thank you Charles Robertson . More