East Hills Chevrolet of Douglaston

I purchased a used 2012 Suburban back in 2015 from Easthills and owned it up until August of 2021. I loved this truck, put over 60 thousand miles on it without having to do anything, but regular maint Easthills and owned it up until August of 2021. I loved this truck, put over 60 thousand miles on it without having to do anything, but regular maintenance. Unfortunately I do not remember the names of all who helped me. After already having a great experience at Easthills I went back because it was time for an upgrade and wound up purchasing another Suburban. I can't say enough about the used car sales team. From Yujin the sales associate who actually sold me the truck to Joe the unbelievable sales manager who made good on every promise he made and more. If you want to purchase a used or new GMC vehicle, you need to check these guys out. I'm 47 years old and I've purchased quite a few vehicles over the years. You won't find a more honest or helpful sales team. My 2018 Suburban needed a few things done in service so I was able to experience the service end as well. The service manager Anselmo listened to all my concerns and overlooked all of the work, making sure everything was done properly, right down to cleaning the truck before I left with it. He even worked up a sweat with me fixing a license plate bracket. Everyone there is friendly, polite and willing to help, right down to the service receptionists. As long as I'm purchasing GMC vehicles I'll be purchasing them from Easthills. More

Alex Steshenko did a wonderful job in helping me purchase my 2018 Chevy Malibu. He walked me through the entire process and then some. He is an asset to East Hills Chevrolet of Douglaston. my 2018 Chevy Malibu. He walked me through the entire process and then some. He is an asset to East Hills Chevrolet of Douglaston. More

My experience purchasing a car from East Hills Chevrolet was excellent. We worked with Alex through the entire purchase. He was knowledgeable and could answer all of our questions. He kept us well informed was excellent. We worked with Alex through the entire purchase. He was knowledgeable and could answer all of our questions. He kept us well informed without making us feel pressured or rushed. Additionally, Jason diligently works behind the scenes. He was so patient and professional. We greatly appreciated his time and expertise! It was a pleasure working with East Hills Chevrolet and we highly recommend them for your next car purchase. More

Here I bought the first car in my life! thank you very much! Yu Jin helped me. He was very patient, responsible and serious. After that, he has been helping me answer questions I don’t understand. Very go much! Yu Jin helped me. He was very patient, responsible and serious. After that, he has been helping me answer questions I don’t understand. Very good I am a salesman! More

i have been dealing with East Hiils Chevy of Douglaston thru 6 leases. Never had a really bad experience with my leasing salesperson, but I have to say that this new lease for my 2021 Chevy Equinox was ver thru 6 leases. Never had a really bad experience with my leasing salesperson, but I have to say that this new lease for my 2021 Chevy Equinox was very smooth. Sonia Mitsis did a very good job of seeing that i was satisfied with deal made. This new lease was a great deal for me as I got out of my lease early with the dealer buying my 2019 Equinox from GM financial and moving me into the new car smoothly. Sonia got me thru the transaction in a short time. Thank you Sonia. The only reason I deducted 1 star has to do with the ownership and not with the sales person who was excellent. Over all the time i have used this dealer I was able to pay with personal checks. They now only want a bank check or a charge card (and they do not accept AMEX). As a long term customer with a superb credit rating I felt annoyed and insulted. Other dealers in the area still take personal checks. I suggest they use a check guaranty company. That was my only complaint. More

I went into the dealership with a scheduled appointment for one individual, whom I was informed was going to be out, when I arrived. Although this bothered me a bit, I was introduced to Erik Mendoza, who w for one individual, whom I was informed was going to be out, when I arrived. Although this bothered me a bit, I was introduced to Erik Mendoza, who was more than happy to help me out. I went in with 3 vehicles in mind. We sat down and discussed what features I was looking into and we were able to pinpoint some vehicles. He took me out to the lot and walked me through some of the vehicles, very patiently and answered my questions knowledgeably. I test drove a vehicle of my liking, came back and was ready to get to business. He really made the entire process seamless and as stress free as possible. He was sociable and funny. He entertained both my mother and I, without hesitation. The entire experience was a pleasant one. He was willing to work with me and get me into the vehicle I wanted. Needless to say, I will be going back there for future purchases and referring my friends/family. Go to this dealership with confidence, you won’t be disappointed! More

This place ranks at the top for worst service. They hold your car for days without offering loaners and the service advisors are always too busy to get back to you or even call you with status updates. Even your car for days without offering loaners and the service advisors are always too busy to get back to you or even call you with status updates. Even after they start "working" on your car, it takes days for them to diagnose the issue. I tried my best to give them the benefit of the doubt, but after several visits withr the same exact ourcome I have nothing good to say about them. Unfortunately I have an extended warranty on my car and am dreading having to deal with this dealership for the long term but will start looking elsewhere to have my car serviced. This place simply sucks. More

Excellent sales team. Eddie Rivera was amazing and worked hard to help me with my trade in and also to get the car same day. hard to help me with my trade in and also to get the car same day. More

I purchased a truck from this dealership and had the most pleasurable experience. It was all thanks to my sales consultant Erik Mendoza. He made the deal without any games or BS you would usually expect to d pleasurable experience. It was all thanks to my sales consultant Erik Mendoza. He made the deal without any games or BS you would usually expect to deal with when buying a vehicle from a dealership. Enough good things can’t be said about him. This dealership earned a customer and spokesman for life, and it is all thanks to the professionalism Erik showed me. Thank you! More

Chris, Jason and team are fantastic. They are nice and efficient. Thank you! efficient. Thank you! More