East Hills Chevrolet of Douglaston

Have A Bankruptcy -Don"t Let Them Add ZURICH NEW To Contract I went To East Hill Chevy On 10/25/2014 I'm Retired On a Disability . i bought a nice Car 2014 chevy with 10412 miles price was great . I've be I went To East Hill Chevy On 10/25/2014 I'm Retired On a Disability . i bought a nice Car 2014 chevy with 10412 miles price was great . I've been looking for a car for 3 weeks and my dead line was 10/31/2014 I Wanted A GMC But Bob Told Me There was A Big Problem With That Suv I Got the Car with No money down ..Wow I said to myself - But with a Bankruptcy I had to pay 13.5 % OCH ! with capital one bank I traded In a AWD Suv well the SUV only has FWD So I Got stuck In the snow a few time and was very Unhappy with my health problem Now the problem begin In January 2015 I try to trade In the car the dealership tell me the buy out is like 19,000 how is that possible I said to myself well They added the { ZURICH New In the contract } what am I saying is the sub is worth 15,000 but the buy out for the car loan is 19,000 This ZURICH - Cost was 2595.00 - which was added to my Contract was never explain to me and on top of that it will cost about 7-8 thousand for this Insurance before contact end with Interests I'm paying 13.5 % Interest On The ZURICH which on a 72 month loan SO Yes They Might Me Nice and friendly and have nice cars But do They Profile On people with bankruptcy ??? The sale man never explain it , the finance manger never explain it .Yes I sign the contract I spent 7-8 hours a day for 3 weeks looking for a car with low millage and you read all the time credit History is not a problem .. I spoke to the dealership about a trade in my salesman calls me and tell me it to soon to wait about a year before I trade the suv In My thinking is something is wrong with this picture ! Mean while on of the other manger is tell me to come in we have some great deal and you can save thousands on the end of the month sale you have till tonight I spoke and saw to "Scott 2 time" trying to trade In the car and the bank turn me down and they wanted 3000-4000 down , I also explain to Scott They Never explain this ZURICH New to me when signing the new car load he said they will refund the money if I get approved Please notice in the contract : This Is How It Put In The Contract Where It Says GMCCP $ 2595.00 - code 44300 Scott appraise the car they would take the car back for 15,000 but the flip side is 4000.00 The buy out is 19,000 so that my Story . I have 14200 miles on the car AND CAN;T TRADE IT IN ANYWHERE I'VE TRY ABOUT 7 DIFFERENCE DEALERSHIP Boy I got a nice Car for 72 Month that I'm not happy with ... I hate being taken advantage of ..Can't Even go to the Police on this one . They Call Me And Want To Know after 6 Months If Everything Is All Right .Auto Maided Phone call This Week So The Only Way To Express myself Is To Give A Honest Review .I'm a Honest Man And You all Know My Story now So My Question To You Guys In East Hill Chevy My Name Is Maximino Lopez I'll Be 62 on 5/5/53 Retired NYC SANITATION DEPT I Have Nothing To Hide Are You Going To Make This Right For This Unhappy Customer ??????? P.S. I Read The Term Of Used ! P.s. My point in writing this review 1. The bankrupty that my problem 2. Paying 13.5 % that come with starting over I understand that 3 the Zurich insurance I never requested it or was it never explain to me I google it this I insurance is to protect the dealership From any lost ! I've work hard all my life and now that I'm retired and live on a fix income Ican afford the payment for this SUV 4. In this case I was taken advantage of and want other to know where a customer can really get hurt If the dealership added Zurich To there contract without there knowledge Or concent . in the finance office they tell you sign here Sign there and there and there And there you have the keys in your hand and the car has been detail , I believe we all want to go into a dealership and trust that it a Honest place , In this case Honesty was not for filled in this case so I have Intent to hurt anyone but This is the only way the truth can be heard By explaining in full my concern about EastHill chevyDealership More

excelent experience sevicing my vehicle My vehicle had a check engine light come on the other day, it made me very nervous, as i did not understand what this meant. I called east hills chevy My vehicle had a check engine light come on the other day, it made me very nervous, as i did not understand what this meant. I called east hills chevy and spoke to a service consultant by the name of Keith. He assured me that as long as the light was not flashing, and the engine was not shaking, I would be safe to drive it in to the service department. Even though the next appt was not for 2 weeks, they let me come in the following day based on an emergency situation. after checking my vehicle, it turned out that it was just a loose gas cap! there was no charge and I was in and out of the dealership within 1 hour. this was a great experience, and I wanted to share it. Thanks East Hills Chevrolet! More

Didn't Expect to Walk Out with a Lease! My husband, son and I were actually on our way to BMW to check out their lease options when I noticed the East Hills Chevrolet dealership right off th My husband, son and I were actually on our way to BMW to check out their lease options when I noticed the East Hills Chevrolet dealership right off the highway. I said 'let's stop here and just check it out'. We still had 5 months left on our Toyota lease so we weren't in a rush and didn't think we would actually walk out of there with a Chevy Traverse lease - but we did!! John Flynn, our salesperson, was so NICE, LAID BACK and REAL. We liked his vibe. We liked the vibe of the entire East Hills dealership. They seemed like a place that one would want to do business with. When they came in at our price point, it was a done deal! We are very happy with our Chevy Traverse lease. East Hills Chevrolet made the entire process enjoyable. Even the finance part at the end was easy!! Thanks John Flynn, Stew (our Finance person) and the entire East Hills Chevrolet team!! More

Incredible My last experience in buying a car was 8 years ago, and it was because of that experience that I waited so long to buy my next new car. From the mome My last experience in buying a car was 8 years ago, and it was because of that experience that I waited so long to buy my next new car. From the moment we walked in until we drove away in our new car last night, it was nothing short of stellar. Charles Robertson was our salesperson, and we truly lucked out. He was patient, he listened to what we wanted, did the paperwork in record time, and made the whole process seamless. Thank you Charles, and we will be back! More

Vroom Vroom Beep Beep This was my first time leasing a vehicle. Everyone was extremely helpful in answering all of my many, many questions. Ricardo Nelson was helpful, know This was my first time leasing a vehicle. Everyone was extremely helpful in answering all of my many, many questions. Ricardo Nelson was helpful, knowledgeable, and confident that he would find a car to suit "all" of my needs. I couldn't be happier with my 2015 Chevrolet Malibu. I am still proud to be driving an American car since I come from 4 generations of United Auto Workers. I will be recommending everyone I come in contact with to East Hills Chevrolet. I am looking forward to taking advantage of the Service Department and their many benefits. More

MY MECHANICAL EXPERIENCE !!! MY MECHANIC IS DANNY THE SHOP STEWART , HE IS " THE ONLY MECHANIC" THAT TOUCHES MY VEHICLE HIS TECHNICAL KNOWLEDGE OF MY SUBURBAN IS SUPERIOR NEVER H MY MECHANIC IS DANNY THE SHOP STEWART , HE IS " THE ONLY MECHANIC" THAT TOUCHES MY VEHICLE HIS TECHNICAL KNOWLEDGE OF MY SUBURBAN IS SUPERIOR NEVER HAD TO COME BACK TO FIX THE SAME PROBLEM TWICE HE IS A PROFESSIONAL MECHANIC AND EAST HILLS CHEVY DEALERSHIP WOULD BE LOST WITHOUT HIM PLUS " AMY " IN SERVICE IS A PLEASURE TO DO BUSINESS WITH AND IF THEY LOSE DANNY THE MECHANIC I WILL BE FORCE TO LEAVE EAST HILLS CHEVY TO FIND A NEW MECHANIC SINCERELY, TOMMY G More

Considering Camaro Convertible Alex was patient to explain financing options on a lease vs purchase of this vehicle. Furthermore I was able to test drive both the 6 & 8 cylinder lea Alex was patient to explain financing options on a lease vs purchase of this vehicle. Furthermore I was able to test drive both the 6 & 8 cylinder leather package vehicles to experience the difference. However just unable to agree on price. More

Best Dealer Ever! My family and I had purchased many many vehicles in the past from different dealerships, and none compared to the quality,professionalism and knowledg My family and I had purchased many many vehicles in the past from different dealerships, and none compared to the quality,professionalism and knowledge that this dealership possess! They took there time to get me into a vehicle that I wanted. Juan came in on his day off to accommodate my busy schedule. I came in for a equinox 1LT and they got me into a 2LT FOR THE SAME PRICE. My tarnished credit was no match for Alex the Finance manager. Juan worked diligently to find my car and he even delivered it to me! I received many perks and discounts for getting rid of my featureless Honda. Thanks East Hills Chevrolet for getting me my dream car! More

Juan Nadal SalesPerson in East hills Chevy Juan was a phenomenal help to me and my family when choosing the right Camaro for us. He was very honest and sincere when it came to all the details o Juan was a phenomenal help to me and my family when choosing the right Camaro for us. He was very honest and sincere when it came to all the details of the vehicle. The overall experience was bar none, i will always recommend anyone i know looking for a new car to go speak with Juan Nadal at East Hills Chevy. Thank you very much for having such great, good hearted people on your team. victor iberti More

Excellent Service Charles was very helpful. My dad and I walked out with a brand new white Chevy Cruze 1LT. I would highly recommend East Hills of Douglaston to anyone Charles was very helpful. My dad and I walked out with a brand new white Chevy Cruze 1LT. I would highly recommend East Hills of Douglaston to anyone who is looking for a new or used vehicle. More