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East Hills Subaru of Sayville

Sayville, NY

4.8
1,172 Reviews

5700 Sunrise Highway

Sayville, NY

11782

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Showing 1,172 reviews

August 27, 2018

Amazing Ashley was an outstanding saleswoman and made my dream of owning a wrx!!! I would deffentaly recommend this dealer to everyone. They are amazing!! Tha More

by sachem21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Ohliger, Michael Chiofalo, Ashley De Pena
Aug 28, 2018 -

East Hills Subaru of Sayville responded

thank you for your kind words and this wonderful review! Good luck with the new car and welcome to our Donaldsons family club, respectfully.... Steven Fulco... G.M sales operations

Sep 05, 2018 -

East Hills Subaru of Sayville responded

Sachem21, thank you for your kind words and this wonderful review! Good luck with the new car and welcome to our Donaldsons family club, respectfully.... Steven Fulco... G.M sales operations

August 25, 2018

Love my new car! Thanks Holly!!! I came in with my family last week just to look around, and found the Crosstrek I've been looking for. Holly Clark made my first leasing experience an More

by Kimzaino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly Alvarez
Aug 25, 2018 -

East Hills Subaru of Sayville responded

WOW !! Thank you for such a great review !! Holly is so so funny and great to have around, her customer just love her, good luck with the new car and welcome to our Donaldsons family club, respectfully..... Steven Fulco... G.M sales operations

August 24, 2018

Best car buying experience ever This was the best car buying experience I have ever had! From the warm welcome to the knowledge about the cars to the concern for my business! Thanks More

by TONeill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warranty Guy!, Dave Clark
Aug 25, 2018 -

East Hills Subaru of Sayville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Good luck with the new car and welcome to our Donaldsons family club, respectfully.... Steven Fulco... G.M sales operations

Sep 04, 2018 -

East Hills Subaru of Sayville responded

Toneill, we are glad we could help! Good luck with the new car and welcome to our Donaldsons family club, respectfully.... Steven Fulco... G.M sales operations

August 24, 2018

Quick, easy, no xx. The title really says it all. Car shopping can be stressful, but at least at this dealership, there aren't any hidden games or agendas. I recommend More

by JSDOLCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Morse
Sep 04, 2018 -

East Hills Subaru of Sayville responded

Hi Jsdolce, we are very happy to have provided you with such a positive experience! Good luck with the new car and welcome to our Donaldsons family club, respectfully.... Steven Fulco... G.M sales operations

August 23, 2018

Personal and professional service! Donaldson's staff and management are wonderful. This is the second car I have purchased from them and they made me feel welcome, answered all my quest More

by KarenEQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert in Finance!, Steven Fulco, Zaak Paul
Aug 23, 2018 -

East Hills Subaru of Sayville responded

Thank you for the kind words and thank you for the second sale, good luck with the new car and welcome to our Donaldsons family club, respectfully..... Steven Fulco.... G.M sales operations

August 21, 2018

CPO Subaru Impreza This was our 3rd vehicle from Donaldson's. Holly was by far the most knowledgeable salesperson we have ever bought a car from. I'm looking forward to More

by joerodiii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly Alvarez
Aug 21, 2018 -

East Hills Subaru of Sayville responded

Thank you for the great review , Holly is just amazing and does a great job, good luck with the new car and welcome to our Donaldsons family club, respectfully.... Steven Fulco... G.M sales operations

August 20, 2018

All Around Excellence It was such a great pleasure once again purchasing a car from Donaldson's Subaru. Pressure/stress free atmosphere. Dealing with Ashley De Pena was w More

by Phyllis Bohemia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley De Pena
Aug 20, 2018 -

East Hills Subaru of Sayville responded

Thank you for your kind review Good luck with the new car and welcome to our Donaldsons family club, respectfully.... Steven Fulco... G.M sales operations

August 20, 2018

Buyer Beware!! Recently left a deposit on a 2018 Outback. Usually lease, but decided to buy this time. Thought we had an "out the door" price. Wrong! They wanted More

by Rose S.
Recommend Dealer
No
Employees Worked With
Mike Chiofalo, Shane Ohliger, Michael Chiofalo
Aug 21, 2018 -

East Hills Subaru of Sayville responded

Thank you for your feedback, we use feedback good or bad to always try and do better in the future, but their are important facts that I feel need to be clarified . In reference to the " " large fee's" our dealer fee is one of the lowest on long Island at $179.00 most dealers are charging $300 to $600, also you stated that you do not pay fee's including the DMV FEE'S, unfortunately DMV charges have to be paid and every customer has to pay them, its part of getting the car inspected and registered. The last month payment of your previous lease you were getting back in a check the day you were to pick up the new car. As far as the interest rate goes Subaru has 3 programs 0% for 48 months, 0.9 % for 63 months and 1.9% up to 72 months. You also asked us for a list of recalls that may be on the car, you should know that in NY state all open recalls need to be closed out and completed before we give the car to the customers. Although most new cars have recalls on them the Subaru Outback is among the vehicles with the fewest recalls. We tried our best to help you , we regret dissatisfaction for any reason and apologize for any untended offense . As always we will use your feedback to move forward , if you scroll through dealer rater you will see the 100's of 5 star reviews we have that we are proud for anyone to read. Respectfully....Donaldsons Subaru

August 18, 2018

Accommodating The sales person was personable, made things easy. She called me on multiple occasions to confirm appointments. Holly was great to work with. Everythi More

by Raybah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Alvarez
Aug 18, 2018 -

East Hills Subaru of Sayville responded

Thank you for the kind words, Holly has a great style and her customers really like her easy going way, good luck with the new car and welcome to our Donaldsons family club, respectfully.... Steven Fulco.... G.M sales operations

August 13, 2018

Purchased new 2018 Subaru Forester I purchased a new 2018 Forester. I had already looked at Subarus at another dealership and was price shopping when I went to Donaldson’s and met Holly More

by Moe, Bohemia NY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patty Davis , Holly Alvarez
Aug 13, 2018 -

East Hills Subaru of Sayville responded

WOW!!! What an amazing review, thank you Moe ! Holly often comes in with her kids in tow and we love it !! We are a family owned business since 1955, we pride ourselves on treating our valued employees as family, Good luck with the new car and welcome to our Donaldsons family club, respectfully..... Steven Fulco... G.M sales operations

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