East Madison Toyota

Here is our story, 'My brother owns Acura TL and Nissan Altima, and was looking to buy a SUV so thought will try Toyota rav4 and Honda CRV. Called sales manager Peter at this dealership around 1pm, who agr Altima, and was looking to buy a SUV so thought will try Toyota rav4 and Honda CRV. Called sales manager Peter at this dealership around 1pm, who agreed for an immediate appointment. We reached there, with my family to take a look. We were amazed by the huge car stock and grand show room. We were greeted at wonderful lobby by hesitant sales manager at 1.30pm, was advised to wait for few minutes for available sales person. But to our surprise, none of the freely roaming sales person approached us. On approaching again 2 hours later, sales manager (unapologetic) asked us to come back next week. Unfortunately, it was such a turned down experience. That my brother is not considering any Toyotas, especially from this particular dealer.' It may be a best place for others, but I regret about our avoidable bad experience. May be after recall Toyota is not planning to sell any more RAV4. More

This is the 5th or 6th car we've purchased from Jon Lancaster and each time we've found the transactions and negotiations non-stressful and satisfying. This is the second car we've purchased from Tash Lancaster and each time we've found the transactions and negotiations non-stressful and satisfying. This is the second car we've purchased from Tashi Chomor who, again, we found to be most helpful and non-aggressive. She worked to find the car we wanted at a price we could pay. We'd buy from her again! More

Tashi Chomor is great to work with. This is the third car that we have leased through her! She is professional, thorough, and quick--which was much appreciated. She also made sure that the car was ready when that we have leased through her! She is professional, thorough, and quick--which was much appreciated. She also made sure that the car was ready when we returned and we were able to complete this lease in a very short amount of time. More

Gave me the best price out of 4 states I was shopping in, and I worked with shawn via e-mail. very friendly very helpful and did not try any sneaky sales tricks or anything. Best new car buying experience ( and I worked with shawn via e-mail. very friendly very helpful and did not try any sneaky sales tricks or anything. Best new car buying experience (or any car buying experience) I have ever had, highly recomend this place to all. More

My wife and I purchased a new Prius from Abby at Jon Lancaster. Abby was extremely helpful and friendly. She patiently answered all of our questions on our initial visit, took the time to demonstrate al Lancaster. Abby was extremely helpful and friendly. She patiently answered all of our questions on our initial visit, took the time to demonstrate all of the car's features to us, and offered any help that we needed in our search for a new vehicle. We had priced out many different cars, and came back to Abby multiple times; each time she was as helpful as the last. Finally, we decided to make an offer. We had done our homework and had a price in mind before walking into the store. Abby handled the sale very professionally and my wife and I both thought we had gotten a good and fair price for the vehicle. Abby is a great asset to the team at Jon Lancaster. I look forward to doing business with her in the future again, should we ever need another vehicle down the road. I truly cannot say enough nice things about her, and would highly recommend her to anyone. More

My wife and I purchased a new Prius from Abby at Jon Lancaster. Abby was extremely helpful and friendly. She patiently answered all of our questions on our initial visit, took the time to demonstrate al Lancaster. Abby was extremely helpful and friendly. She patiently answered all of our questions on our initial visit, took the time to demonstrate all of the car's features to us, and offered any help that we needed in our search for a new vehicle. We had priced out many different cars, and came back to Abby multiple times; each time she was as helpful as the last. Finally, we decided to make an offer. We had done our homework and had a price in mind before walking into the store. Abby handled the sale very professionally and my wife and I both thought we had gotten a good and fair price for the vehicle. Abby is a great asset to the team at Jon Lancaster. I look forward to doing business with her in the future again, should we ever need another vehicle down the road. I truly cannot say enough nice things about her, and would highly recommend her to anyone. I know how it looks; most everyone has given Abby straight 5's - and we teased her about that. But just go in and experience her service for yourself; you'll soon see that she lives up to it. More

Don was very knowledgeable and Jesse got me the best financing option he could get even if it meant looking elsewhere. I also got an awesome amount for my trade in and can thank Don for getting me the m financing option he could get even if it meant looking elsewhere. I also got an awesome amount for my trade in and can thank Don for getting me the most money he could. Would definitely recommend this dealership to anyone. More

I liked our salesman Mike Busk. Not the typical car salesman pressures. Very easy to work with. Everyone was very friendly. Everything was very clean and a nice atmosphere to be in. We were specifi salesman pressures. Very easy to work with. Everyone was very friendly. Everything was very clean and a nice atmosphere to be in. We were specifically interested in the Venza. There were very few in stock. But we found one that was perfect for us. This is the second car we have bought from this dealership and nothing from this experience will prevent us from going back. More

I bought a 2010 Tacoma 4x4 from Shawn. I live in Missouri and was planning a trip to visit relatives. I thought there might be problems buying from a dealer out of state. I flew up to Madison and Missouri and was planning a trip to visit relatives. I thought there might be problems buying from a dealer out of state. I flew up to Madison and Shawn picked me up at the airport (even though he was on vacation). The price was great and the truck is also great. The more I drive the truck the better I like it. Shawn did not try and sell me on a bunch of options-I wanted a fairly bare vehicle. He did offer to help me find a source for a camper top that I did want. The entire deal went flawlessly. No high pressure anything. Shawn is a professional auto sales person and I recommend him to anyone who is interested in a vehicle. Thanks again Shawn-I hope to be a repeat customer. Neil Brunner More

"I just have to take a moment and tell you what a pleasure it was working with Abby & Nate (and their baby). Abby handled my e-mail inquiries perfectly, and was a delight in person. Nate was wonderfu pleasure it was working with Abby & Nate (and their baby). Abby handled my e-mail inquiries perfectly, and was a delight in person. Nate was wonderful & efficient (and BOTH were fun & funny) to work with...I will send folks their way in the future. They did a super job! Rick Tittsler, Mequon, WI Bought '09 Sienna XLE / White Trade '05 Sienna XLE / Silver" I'm 90 minutes away, and tried to buy at 4 Milwaukee delearships without success. Even getting an e-mail or phone call answered was a chore. Abby answered every e-mail in a timely fashion, with correct information. Nice! Once at the dealership, it even got better. Abby IS my car salesperson. Period. Nate was very helpful and friendly throughout. What a "tag-team" you have. My first contact at the dealership was a former mortgage lender ("John?"). he showed my the vehicle I was interested in, while Abby finished up a delivery of a vehicle with another customer. I couldn't be happier--you need a Toyota? Quit reading this and go to Jon Lancaster on Madison's east side! I will again. Thanks Abby & Nate!!! More