East Madison Toyota

Enjoyable new car buying experience: listened to what we wanted; no pressure; gave a good price at beginning; worked overtime to find us a model exactly as we wanted, and overall just was very welcoming, fr wanted; no pressure; gave a good price at beginning; worked overtime to find us a model exactly as we wanted, and overall just was very welcoming, friendly and helpful. This is our 2nd new vehicle purchase from Jon Lancaster Toyota. Their service is high quality and they go out of their way to make sure everything is just right and that you understand what needs to be done and why. More

I went for an oil change/inspection, while in town for a very serious medical appt. We got a loaner and informed the service person (Cody) that the phone would be off while in with the doctor. 2 other iss very serious medical appt. We got a loaner and informed the service person (Cody) that the phone would be off while in with the doctor. 2 other issues came up during the inspection, rear brakes and a leak. Cody left us a message and waited patiently for us to return his call. Once we approved the work, they got right to it and got our van done as soon as possible. They also checked my sun roof I had some concerns w/ and checked the spare tire that is on a recall for safety. Cody's sensitivity to our stress was so much appreciated. He even asked how we were doing, in a sensitive manner. Breast Cancer has caused me over 40 trips to Madison and that number continues to rise. This all adds up in vehicle use too. Jon Lancaster's Service Members have all been wonderful to me and my husband when we've gone in for service. Thanks All, we appreciate YOUR kindness. More

The whole experience was great at Jon Lancaster. They kept me up to date on the availability of the model, trim level and exterior-interior color combination I was looking for. Price wise Jon Lancaster w kept me up to date on the availability of the model, trim level and exterior-interior color combination I was looking for. Price wise Jon Lancaster was very competitive. We checked all the online pricing websites to get a feel for what we would actually end up paying and Lancaster gave a fair price right from the start. More

We went in looking for a used vehicle and came home with a Brand New One. We will go back in the future. This was our second purchase from Jon Lancaster in the last two years. Shopping here is much easier a Brand New One. We will go back in the future. This was our second purchase from Jon Lancaster in the last two years. Shopping here is much easier than other dealerships in Madison. Everyone was so friendly. More

I stopped into Jon Lancaster to get pricing on a new Corolla. I requested Abby Riesen as a sales person based on a recommendation from my niece who had purchased a car from her previously. Abby was very Corolla. I requested Abby Riesen as a sales person based on a recommendation from my niece who had purchased a car from her previously. Abby was very friendly and helpful right from the beginning and the part I really liked was she did not use any of the pressure tactics that I had been subjected to at other dealerships. She gave us a good price on the new Corolla right away and we then had to do a small amount of dealing to get the price I wanted for my trade. As I said earlier I never felt pressured to make a deal on the spot. All in all I received the deal that I had in mind and Abby was very easy to work with, low pressure, explained all the things about the new car in detail, and was very helpful. Everyone at Jon Lancaster was very easy to work with, we were very happy with the buying experience. More

Tashi and everyone else we talked to was great! We would certainly recommend her and Lancasters for others who are looking for a car or maintenance. One of the primary reasons we came to Lancasters for a ne certainly recommend her and Lancasters for others who are looking for a car or maintenance. One of the primary reasons we came to Lancasters for a new vehicle was because we've been so happy with the maintenace there for our 2000 Camry (which has almost 200,000 miles on it.) While we said great for the price, we were happy with the incentives but also suffer from sticker shock (guess that's what happens when we wait ten years to buy a car!) More

Mr. Dalgaard totally changed the concept of a car sales rep I had in the past. Since the beginning we was honest, receptive and very easy to deal with. I had my heart set on a Camry, but his knowledge an rep I had in the past. Since the beginning we was honest, receptive and very easy to deal with. I had my heart set on a Camry, but his knowledge and passion for cars got into me and before I knew it I was signing the paperwork on a Venza. I have to say I love the Venza, but I payed dearly for my daring move... my wife loved it too, so guess who is driving the Venza now? I guess that would be good news for Mr. Dalgaard, I have to get another car now. I had to drive over 400 miles to get thin one because I now live in another city, but the experience was so great that I wouldn't mind driving 400 miles again to buy another car from Jon Lancaster. More

All the sales people smiled and said hi. Every question was answered completely and cheerfully. At no point did we feel uncomfortable or not accepted. If we had to wait there were offers of drink and pleas was answered completely and cheerfully. At no point did we feel uncomfortable or not accepted. If we had to wait there were offers of drink and pleasant conversation that seemed genuinely interested in us. More

The reason for my visit was for service on our Toyota Prius. We purchased new tires, had oil changed and the Prius detailed because there was tar on the bottom of the vehicle from driving over road const Prius. We purchased new tires, had oil changed and the Prius detailed because there was tar on the bottom of the vehicle from driving over road construction in our neighborhood. While I was waiting, I inquired about a used van as a second vehicle in our price range. We were shown a 2001 Sienna in very good condition at a fair price. We are very happy with our purchase and service. More

We recently purchased a Prius at Jon Lancaster in Madison, WI. The sales person, Bruce Krause, was extremely helpful in choosing a car. He was not only knowledgeable and helpful but was also very p Madison, WI. The sales person, Bruce Krause, was extremely helpful in choosing a car. He was not only knowledgeable and helpful but was also very personable, all of which inspired trust. We can highly recommend him to others when purchasing a car. We would have sent this in much sooner if it hadn't been for computer glitches. More