
East Madison Toyota
Madison, WI
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I traded in a old toyota Corolla For a new one taking advantage of Toytoa's 0% financing. I was recommended to John Lancaster Toyota by a friend who had a great buying experience there. I was treated pro advantage of Toytoa's 0% financing. I was recommended to John Lancaster Toyota by a friend who had a great buying experience there. I was treated promptly and curtiously by Jessi, he was polite and very good at helping me find exactly what I was looking for at the price I wanted. I would go back and buy another car from them in a heartbeat. More
I'll start this with the price. This dealership was very upfront with their pricing. I told Scott that we had looked at many cars and had decided on the Venza. Without asking the price that I got somewhere upfront with their pricing. I told Scott that we had looked at many cars and had decided on the Venza. Without asking the price that I got somewhere else he gave his best price. After the deal was aggreaded on Scott emailed all the information right away. At the dealership we were met at the door. The paper work went smooth. It was a very pleasant process, friendly and informative without undue pressure to purchase any extras. The overall experience wall great. The entire building is really nice and even salesmen not working with us would ask if thay could get us something to drink or snack on. We had a great experience and would definatly recommend/return to this dealership and Scott Schrimpf our salesman. More
I've bought 3 cars from Jon Lancaster Toyota and the last two from Tashi. Tashi was very helpful especially when I brought back my Prius b/c it just didn't suit my needs. I love my current Matrix and she s two from Tashi. Tashi was very helpful especially when I brought back my Prius b/c it just didn't suit my needs. I love my current Matrix and she still drives great. I think my next car will be a Subaru but that is only b/c I'm looking for a performance car with 4 wheel drive. I would highly recommend Jon Lancaster Toyota and Tashi in particular. More
I was supposed to work with Nate as he had answered my inquiry regarding purchasing a Rav4. Sadly, he was unable to work with me, but had me work with Mark. Mark was absolutely phenomenal as a sales guy inquiry regarding purchasing a Rav4. Sadly, he was unable to work with me, but had me work with Mark. Mark was absolutely phenomenal as a sales guy. He was no nonsense, straightforward, honest and completely clear with his explanations. I really had no questions to ask but Mark would ask me questions to see if I had understanding and, if I didn't, he would explain it. He went above and beyond in his work. I was thoroughly happy with my experience with Jon Lancaster in 2006 when I bought my Camry and drove from Kenosha to Madison to purchase this car. I wouldn't have done that if my experience last time was poor. Thank you to Mark and Nate and I look forward to being a Jon Lancaster customer for a long time! More
Sean was great! He listened to what my preferences were and lead me to exactly what I wanted without straying. He was very easy to work with and I never felt like I was not comfortable. He was very good and lead me to exactly what I wanted without straying. He was very easy to work with and I never felt like I was not comfortable. He was very good about understanding not only what I wanted in a vehcile, but how the vehicle would suit me best. He even programmed my blue tooth for me - if he didn't do that I probably would never use it! More
Nate & Abby were great to work with, very professional - as well everyone we dealt with at Lancaster Toyota. The sales people, the finance people, the service people - all were very friendly (without being as well everyone we dealt with at Lancaster Toyota. The sales people, the finance people, the service people - all were very friendly (without being annoying)and were very attentive to our needs and wants. We received a great deal and have recommended others to go to Nate & Abby, and Jon Lancaster Toyota. More
Having dealt with Mark for the purchase of our Prius, I must say that he was truly impressive. He DIDN'T sell the Prius to us, he let the Prius sell itself. He was (and is) present to explain the various must say that he was truly impressive. He DIDN'T sell the Prius to us, he let the Prius sell itself. He was (and is) present to explain the various features of the Prius and to assist us in finding an appropriate "level" of Prius. He spent an inordinate amount of time with us, describing features, making sure we knew what the car would and would not do. We found Mark to be both truthful and highly ethical in our dealings. His trustfullness has an impressive rating in our books. I would return at any time (if it were needed, which thankfully, it hasn't been) to work with him to purchase another Prius with his help. MY feelings about Mark are clear and straightforward...you can believe him when he speaks to you. Mark is backed up with a superb service staff and mechanics. The showroom is spectacular. Free water and coffee while you wait? You bet! Comfortable chairs and large screen TV's in the waiting area are a real plus. More
By far this was the best car buying experience I have ever had. Shawn my salesperson was friendly and easy to deal with and at no time did I feel pressured. I would recommend him and this dealership to a ever had. Shawn my salesperson was friendly and easy to deal with and at no time did I feel pressured. I would recommend him and this dealership to anyone looking for a car now or in the future. More
Sales Representatives were exceptionally knowledgeable in answering questions about the vehicle and sale process. Very responsive to any issues that emerged during the purchase. I especially appreciated the answering questions about the vehicle and sale process. Very responsive to any issues that emerged during the purchase. I especially appreciated the tutorials on features of new car. There was some confusion regarding final lease payments; however, this was readily handled by the sales team. More
We recently purchased a used Toyota Sienna van from Jon Lancaster, Abby was our sales agent. She was fantastic. We really enjoy working with her. Her husband Nate has always been very helpful also. What a Lancaster, Abby was our sales agent. She was fantastic. We really enjoy working with her. Her husband Nate has always been very helpful also. What a great team. We will defintely come back to Jon Lancaster. This is our second vehicle within the last year that we purchased and both from Jon Lancaster. I really appreactiate the cleanliness of the showroom. Thanks again Abby and have a great summer, enjoy your addition to the family in June. More