
East Madison Toyota
Madison, WI
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When I was shopping for a new car I went to several dealerships. I was very happy with Nate. He seemed very sincere and honest about everything and answered all my questions. There were a few things dealerships. I was very happy with Nate. He seemed very sincere and honest about everything and answered all my questions. There were a few things that I couldn't figure out and when I took the car back he was very helpful and explained it to me and even set up my phone with the car. I would not hesitate to go back to Nate or Jon Lancaster Toyota for another vehicle More
When we inquired with different local Toyota dealers during June 2007 about the availability of Prius with the color and features we wanted, we were very pleased to hear back from Nate Riesen that the e during June 2007 about the availability of Prius with the color and features we wanted, we were very pleased to hear back from Nate Riesen that the exact car we wanted was in transit to their dealership and available. Another dealer's salesperson said we would have to wait for a month to get the car we wanted. Nate was a very friendly, down-to-earth person to work with. More
Nate and Abby were terrific. I am a Honda die hard loyal, so the fact that I bought a Toyota was a big deal for me. They gave us a thorough review of the Prius and were very friendly and knowledgeabl loyal, so the fact that I bought a Toyota was a big deal for me. They gave us a thorough review of the Prius and were very friendly and knowledgeable about the car. We gave a 3 for price since there was no negotiation on that - if we only knew the recall was coming we'd have pushed harder on that :-). All kidding aside, we are actually not dissuaded about Toyota's quality due to the recalls. We love our Prius so far and so glad that Nate and Abby persuaded us to buy one. I am hoping it runs for 15 years with no issues like my Accord...that will be the real test! More
Nate was very patient with us while we test drove several vehicles and he was very knowledgeable about all of the available Toyota models. He spent a lot of time with us to make sure we knew all of the feat vehicles and he was very knowledgeable about all of the available Toyota models. He spent a lot of time with us to make sure we knew all of the features of our RAV4 and assisted with synching our cell phones with the car's bluetooth. More
Steve Gonzagowski,Service Department Is a person I put my trust in and he has earned our family's respect through his knowledge and experience in the auto industry. I have worked and supervised personnel in trust in and he has earned our family's respect through his knowledge and experience in the auto industry. I have worked and supervised personnel in rairoad mechanical departments over 50 years and consider myself a good evaluator. Steve has gone the extra mile for us over the years. Abby Riesen, Sales Department is the person I dealt with via internet quotes, she got my attention by quick response for a price for a new vehicle. While not the lowest quote I received, she provided the best service for our needs and when we test drove the vehicle she proved to us she knew her products and job well. Above all she has respect and patience with us elderly folks and did a fantastic job selling us our new vehicle More
Nate & Abbey Reisen were excellent in providing the new truck purchase in 2007 and dealing with and looking up potential " recall" on an electrical problem last February. I referred my daughter to purchase truck purchase in 2007 and dealing with and looking up potential " recall" on an electrical problem last February. I referred my daughter to purchase a Prius in 2008 and Nate provided the best price for her that she could find. They atre a great youing couple with dedication and passion for their job at John Lancaster. Rand Atkinson 608-778-1131. More
My boyfriend and I purchased a used Highlander from Doug. We loved it so much, that we decided to buy a new one for our business. We saw ads on TV for the 0%, and knew immediately that we had to go get a n We loved it so much, that we decided to buy a new one for our business. We saw ads on TV for the 0%, and knew immediately that we had to go get a new Highlander as well. This is my second Toyota purchased at Jon Lancaster. My first purchase, my Corolla is now with my mom. And I, of course, went back to Lancaster and Doug to take advantage of their new offer. Doug was not available, but Jessie, his co-worker was, and he did a great job also of making us feel at ease and informed about our purchase. I bought the warranty package as well for peace of mind knowing that I'll go back to a place where they treat their customers with respect and a smile and actually a few good laughs throughout. It was a totally stress free experience. Thanks guys! More
Jon Lancaster Toyota understood my need to downsize from a truck to a vehicle with lower payments and better fuel economy. They offered me more for my trade-in than any other dealership and worked very hard a truck to a vehicle with lower payments and better fuel economy. They offered me more for my trade-in than any other dealership and worked very hard to aquire the required financing and put us in a great vehicle that met my families needs. I have also had great experiences in the service department. More
My experience with Jon Lancaster was good. They located a vehivcle that matched my criteria, they arranged the delivery quickly and the sale was quick and without issues. The only issue was that it had the i vehivcle that matched my criteria, they arranged the delivery quickly and the sale was quick and without issues. The only issue was that it had the incorrect running boards installed so we had them switched out. More
From the moment we walked into the dealership, we received top-notch service. In the end, although we had choices closer to home and at the same cost, we chose to work with Jon Lancaster. Abby and received top-notch service. In the end, although we had choices closer to home and at the same cost, we chose to work with Jon Lancaster. Abby and Nate answered all our questions, were responsive to our needs and desires and put forth the best effort in our car buying experience. Great job! More