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East Madison Toyota

Madison, WI

4.8
1,264 Reviews

3501 Lancaster Dr

Madison, WI

53718

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Showing 1,264 reviews

March 09, 2010

It was an excellent car buying experience. I ended up It was an excellent car buying experience. I ended up leasing the vehicle, but the overall experience is the same. I got an excellent price and even More

by niermom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate and Abby Riesen, Abby Riesen, Nathan Riesen
March 09, 2010

Excellent service. Prompt email responses. Handled all negotiations through email - first car buying experience I didn't hate but actually enjoyed. Abby was very friendly, knowledgeable, helpful. Eve More

by rachana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby Riesen, Abby Riesen
March 09, 2010

Mike and the staff were very willing to work with us until we reached a workable lease price per month. It took several tries and the finance department did come up with a lease price that we felt we co More

by jkuhnle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Busk
March 09, 2010

I made this purchase over the internet, seeking competing bids from five (5) area dealerships in southern Wisconsin. I wound up buying my car from John Lancaster Toyota because he seemed to understand the dy More

by awmccoy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Riesen, Nathan Riesen
March 09, 2010

nate, worked hard on my behalf when looking for a used car for my daughter on selection and pricing with his manager. He continues to follow up on a consistent basis even though he knows I won't be in the More

by kesler2837
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Riesen, Nathan Riesen
March 09, 2010

I have purchased two Scion XB's from Nate over the last 4 or 5 years. I keep going back because I like the car and also because Nate has been very helpful and informative each time I have dealt with him. Whe More

by Rich Stuard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Riesen, Nathan Riesen
March 09, 2010

I went to both new Toyota dealers in town, in search of a Prius, and the other one, while nice, seemed a little apathetic about finding me one at speed. Not only did Bruce at Jon Lancaster do his best, but h More

by mrtetley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Krause, Bruce Krause
March 09, 2010

Nate Riesen is a great salesman. Down to earth and honest. I would advise anyone to see Nate at Jon Lancaster. Nate had a good working relationship with the manager. There were not long uncomfortabl More

by b-rad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate riesen, Nathan Riesen
March 09, 2010

Whenever I need help with my new purchased car or I have questions regarding the service, Abby always replies my question in a timely and efficient manner. Also it only took me five minutes to schedule an a More

by jzong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby Riesen, Bruce, Abby Riesen
March 09, 2010

Nate is a knowledgeable,reliable and efficient salesperson for his customers and dealership. I appropriated his ability and excellent attitude in helping me find the right vehicle in my resent au More

by ferrogj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Riesen, Nathan Riesen
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