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East Madison Toyota

Madison, WI

4.8
1,308 Reviews

3501 Lancaster Dr

Madison, WI

53718

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Showing 1,308 reviews

October 15, 2024

Great people to work with, and they are understanding! ! Thanks again to the service and sales departments :) More

by hlatsch51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaanan , Joel Leistiko
Oct 15, 2024 -

East Madison Toyota responded

Thank you for recognizing the service and sales departments at East Madison Toyota, we appreciate it.

October 15, 2024

I was sick for quite a bit when my car came in. They followed up on my progress and had the car ready when I was. They also did a great job of acclimating to my very new very wonderful car More

by dianedoneit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robyn Warren, Sida Liu, Ethan Hyatt, Alex Thom
Oct 15, 2024 -

East Madison Toyota responded

Thank you for sharing your great experience with East Madison Toyota. Glad to hear everything went smoothly with your new car. Take care and enjoy driving it!

October 15, 2024

Robyn did an excellent job getting me into the vehicle I wanted. Had a not so good experience in Janesville, and Robyn gave me faith in the Toyota family More

by mtiesman
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robyn Warren
Oct 15, 2024 -

East Madison Toyota responded

Thank you for your kind words. We're glad our team could help at East Madison Toyota. Enjoy your new vehicle.

October 12, 2024

Arron our Sales Associate was excellent. Very professional, helpful and listened to all our needs. More

by petegar1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron Armstrong, Alex Thom
Oct 12, 2024 -

East Madison Toyota responded

Thank you for your kind words about our team at East Madison Toyota. It’s wonderful to hear that they met all your needs with professionalism and care.

October 10, 2024

Tashi from sales was great to work with, she is a good listener and provided her opinion without making me feel pressured. More

by sallynorlin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tashi Chomor
Oct 10, 2024 -

East Madison Toyota responded

East Madison Toyota appreciates your feedback. It's good to hear our team made your experience enjoyable and pressure-free.

September 28, 2024

Travis did a great job of explaining the repair work. The repair price was fair. My wife and I buy our vehicles there along with all service work. Always a good experience. More

by mliburdi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Lester
Sep 28, 2024 -

East Madison Toyota responded

Glad to hear you had another good experience at East Madison Toyota. Our team appreciates your continued trust in us for both vehicle purchases and service work. Take care!

September 28, 2024

We did not interact with any one person from the Service department. Everything was done over text messaging. We had a protective film installed over the hood, fenders, and external mirrors. The work was ou More

by Walter Mar
Recommend Dealer
Yes
Employees Worked With
Jason Schultz, TJ Richards
Sep 28, 2024 -

East Madison Toyota responded

Thanks for sharing your experience. For any concerns about the protective film installation, we encourage you to contact us directly. East Madison Toyota is committed to addressing and resolving your issues promptly.

September 28, 2024

19 MONTHS OF FRAUD, ABUSE, LIES AND DECEIPT FROM John Wineke General Manager, & Chu Lor Service Manager, David, Penske East Madison Dealership UPPER Management Done. More

by Dldk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Wineke, David Virgell, Chue Lor, Andrea Bagley
September 25, 2024

The service was great! My oil change and tire rotation took less than one hour. Thank you! More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isiah Jones
Sep 26, 2024 -

East Madison Toyota responded

Thank you for choosing East Madison Toyota. Great to know your oil change and tire rotation were done quickly. Have a great day!

September 24, 2024

Andrea made appointment at exspress awesome service from both service departments! I would very much recommend East Madison Toyota! More

by Gailbagley52racing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Bagley
Sep 24, 2024 -

East Madison Toyota responded

Thank you for your positive feedback. We appreciate your recommendation!

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