East Madison Toyota
Madison, WI
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I feel like Abby and Nate Riesen are friendly Sales Persons with good nature. They are good listenor. you will get prompt response from them and they have indepth knowledge of product. I am highly s Persons with good nature. They are good listenor. you will get prompt response from them and they have indepth knowledge of product. I am highly satisfied with this sales person and dealership. More
Nate Riesen is by far the best salesperson I ever had the pleasure of dealing with when purchasing a new vehicle. Nate is honest, friendly, and does not make promises he can not keep. When bringing my veh pleasure of dealing with when purchasing a new vehicle. Nate is honest, friendly, and does not make promises he can not keep. When bringing my vehicle in for servicing, he will always take some time out to talk with you and make sure you have a pleasurable experience at the dealership. More
Overall, Nate and Abby are very friendly and helpful. The price is a little high compared to what I can find on internet. However, I can drive away on the same day. Overall, Nate and Abby are very friendly price is a little high compared to what I can find on internet. However, I can drive away on the same day. Overall, Nate and Abby are very friendly and helpful. The price is a little high compared to what I can find on internet. However, I can drive away on the same day. Overall, Nate and Abby are very friendly and helpful. The price is a little high compared to what I can find on internet. However, I can drive away on the same day. More
We enjoyed working with Nate in the purchase of our Corolla. In the near future we will be in the market for another vehicle and will give Nate the first crack at our business. We haven't had the opp Corolla. In the near future we will be in the market for another vehicle and will give Nate the first crack at our business. We haven't had the opportunity to visit the new showroom, so we are looking forward to that visit. More
Nate went above and beyond to get things done for me in the limited time we had to complete the purchase transaction. I doubt any other person or dealership would be able to put together a purchase contra the limited time we had to complete the purchase transaction. I doubt any other person or dealership would be able to put together a purchase contract in less than 2 minutes like he did. Also, after researching the price of the vehicle I purchased, the price was almost the best anyone could offer. More
Jon Lancaster Toyota understood my need to downsize from a truck to a vehicle with lower payments and better fuel economy. They offered me more for my trade-in than any other dealership and worked very hard a truck to a vehicle with lower payments and better fuel economy. They offered me more for my trade-in than any other dealership and worked very hard to aquire the required financing and put us in a great vehicle that met my families needs. I have also had great experiences in the service department. More
My boyfriend and I purchased a used Highlander from Doug. We loved it so much, that we decided to buy a new one for our business. We saw ads on TV for the 0%, and knew immediately that we had to go get a n We loved it so much, that we decided to buy a new one for our business. We saw ads on TV for the 0%, and knew immediately that we had to go get a new Highlander as well. This is my second Toyota purchased at Jon Lancaster. My first purchase, my Corolla is now with my mom. And I, of course, went back to Lancaster and Doug to take advantage of their new offer. Doug was not available, but Jessie, his co-worker was, and he did a great job also of making us feel at ease and informed about our purchase. I bought the warranty package as well for peace of mind knowing that I'll go back to a place where they treat their customers with respect and a smile and actually a few good laughs throughout. It was a totally stress free experience. Thanks guys! More
I purchased my vehicle from Shawn. This is one of the best experiences again ever. This is my second vehicle from Shawn and he was able to get me out of my lease 4 months early and lower my payment for a best experiences again ever. This is my second vehicle from Shawn and he was able to get me out of my lease 4 months early and lower my payment for a 2010 Toyota Camry.. He followed up with me the whole time every few months throughout the lease. He always responds to my emails fast and takes care of his customers. Totally recommend More
I have been impressed with Jon Lancaster with EVERY visit. No complaints whatsoever! I love the free car wash with each service visit. I've been very impressed with their proactive alerts to issues visit. No complaints whatsoever! I love the free car wash with each service visit. I've been very impressed with their proactive alerts to issues that need to be addressed. On my most recent visit, I was made aware of an issue that they fixed on the spot - just in time while the needed repair was still under warranty. More
Very friendly and helpful. I have already recommended this dealer to friends and family. I have been very happy with the customer service from this dealer. My car had a few recalls after I bought it an this dealer to friends and family. I have been very happy with the customer service from this dealer. My car had a few recalls after I bought it and the service department got it in to be fixed as well as had it fixed in a timely manner. Also, I have had my oil changed at their quick lube. I was impressed with the service and how fast it was done. I was able to continue on with my busy day. More




