
East Madison Toyota
Madison, WI
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It was a pleasure working with Robyn to purchase our used vehicle. Throughout the process Robyn was patient, transparent, and easy to communicate with. We would have no reservations about working with Roby vehicle. Throughout the process Robyn was patient, transparent, and easy to communicate with. We would have no reservations about working with Robyn again to purchase our next car. More
It really was a nice experience throughout the whole purchase process. All the folks were pleasant to work with and I felt we were important to everyone we came in contact with! purchase process. All the folks were pleasant to work with and I felt we were important to everyone we came in contact with! More
Shaanan was very helpful. We went through what we were looking for and he found a vehicle in transit that fit our needs. None of the high-pressure sales techniques sometimes We went through what we were looking for and he found a vehicle in transit that fit our needs. None of the high-pressure sales techniques sometimes used at other dealerships. Of course when we closed the sale we had to go through all of the extended warranty and extra services pitches, but the happens with every dealer. More
My wife had bought a car from Sida Liu in the past and he was very easy and friendly to work with. He helped me get the right truck for me by explaining the options I had. was very easy and friendly to work with. He helped me get the right truck for me by explaining the options I had. More
Amazing service on my features of my 2024 Camry. Aaron took his time showing me how everything worked! I would definitely recommend East Madison Toyota! Aaron took his time showing me how everything worked! I would definitely recommend East Madison Toyota! More
I have been working with this dealership for several months trying to find the right car for me. That meant several meetings, multiple text exchanged and emails. I was fortunate enough to work with Ta months trying to find the right car for me. That meant several meetings, multiple text exchanged and emails. I was fortunate enough to work with Tashi, Sida and Robyn as a team, and they were the best crew of folks! Not only was my communication seamless between the three, the fact that they worked as a team gave me excellent customer support as they were able to give me the attention required in real time. Additionally, they heard my needs and matched me with the best vehicle for me. Lastly, they didn't rush the sale, they gave me time to consider my options, to make changes as necessary and to come back with new needs and different options. Never once did I feel like my change of mind was causing any of them any frustration, they consistently showed up with excellent customer service and warm heartedness. I appreciate the diversity of the team as well, their various backgrounds made me and my husband feel seen. It was nice to not just be pushed through the experience, they weren't just looking to make a sale, they were looking to build a relationship with me. Thank you! More