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East Madison Toyota
Madison, WI
1,271 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,271 reviews
October 18, 2023
Appointment address sent via email was wrong. Left me without my car at night. I asked my what options were and was told “we’ll I don’t have a car for you”. Service center could not give me an Left me without my car at night. I asked my what options were and was told “we’ll I don’t have a car for you”. Service center could not give me an ETA on an oil change and tire rotation. Then called 1 minute before close to tell me my car was ready. I called back twice with no response. Call center said they’d have the key left at sales but they didn’t know that this was a separate building. I drive back to wait 15 minutes to hear that I have to figure out how to get home without my car and there’s nothing they can do to help me More
by Awful East Madison Toyota
Employees Worked With
Sam Perales, Chue Lor, Andrea Bagley, Joe Sergi, Joel Leistiko, Travis Lester, Robert Bailey, Isiah Jones, AJ Gonzalez, Christian Gonzalez
October 14, 2023
Dear East Madison Toyota, Jane and I both appreciated Robyn's time over our two visits at East Madison Toyota. You are a gentle person and we're grateful for the time you spent answering questions and t Robyn's time over our two visits at East Madison Toyota. You are a gentle person and we're grateful for the time you spent answering questions and teaching us about our new vehicle. Your neighboring partner Sida was also very helpful. You two work together well. Keep up the good work! Bob and Jane Hay More
by RACS0
Employees Worked With
Robyn Warren, Sida Liu
October 14, 2023
Robyn was very knowledgeable and helpful in purchasing our car. I was a little disappointed in the car from what our last highlander had. We had no running boards or compass. Darn our car. I was a little disappointed in the car from what our last highlander had. We had no running boards or compass. Darn More
by nanaofbcg
Employees Worked With
Robyn Warren, Alex Thom
October 10, 2023
The sales associate Sida was great. Very awesome to work with. His communication was a 10 star. Kept me informed from day one of the building to shipping and purchase of my new Rav Adve Very awesome to work with. His communication was a 10 star. Kept me informed from day one of the building to shipping and purchase of my new Rav Adventure. Brett was great at explaining the car and TJ with the financial end. I give them all a 10 star. Thanks for the experience. And making it painless. Not sure who Robyn is. More
by snowmo69
Employees Worked With
Brett Buell, Sida Liu, TJ Richards
October 09, 2023
Our experience was great, everyone we talked to was knowledgeable and very willing to answer any questions we had about the vehicle we were interested in and the buying process. We would recommend to o knowledgeable and very willing to answer any questions we had about the vehicle we were interested in and the buying process. We would recommend to others! More
by Kmwratney
Employees Worked With
Robyn Warren, Sida Liu
October 05, 2023
Fil is fantastic. Great customer service and exceptional product knowledge. Tremendously helpful in offering all the possible options. Great customer service and exceptional product knowledge. Tremendously helpful in offering all the possible options. More
by foxc
Employees Worked With
Fil Diaz Duran
September 29, 2023
The sales individual & business manager were professional & personable. We Appreciated & Valued their time and efforts in Assisting us in our car purchase. & personable. We Appreciated & Valued their time and efforts in Assisting us in our car purchase. More
by pbgager
Employees Worked With
Jason Schultz, TJ Richards
