
East Madison Toyota
Madison, WI
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I fully expected to give this dealership a five star rating. However, the salesperson had told me during the sales process that the RAV4s taken in on trade had the original factory tires replaced befor rating. However, the salesperson had told me during the sales process that the RAV4s taken in on trade had the original factory tires replaced before they resold. The reason being that they are not the best quality. After the purchase, I discovered they were not new tires but the originals. Very disappointed that the salesperson lied about saying this to me. More
We were very pleased with Robyn. He wasn't pushing a sales at us , he just informed us about the car and made the sale very pleasurable. I would recommend him . He wasn't pushing a sales at us , he just informed us about the car and made the sale very pleasurable. I would recommend him . More
Grossly unprofessional behavior. Lack of transparency and gas lighting re: exchanges on purchase. Zero accountability. Lack of transparency and gas lighting re: exchanges on purchase. Zero accountability. More
Very pleased with the service I received during my Camry purchase. All of the East Madison staff who worked with me were very helpful. purchase. All of the East Madison staff who worked with me were very helpful. More
Car had just arrived. Saw listing without pictures. Talk to Russell and he got it through inspection right away so we could take a look at it. Had home in our driveway Saw listing without pictures. Talk to Russell and he got it through inspection right away so we could take a look at it. Had home in our driveway within 24hours of seeing the post. No pressure just helpful and friendly! Thank you!!! More
Robyn was helpful and accommodating, and even stayed a little late to see us through the process after we decided to buy that day. Sida was very helpful. Warren and TJ made the purchase process smooth and little late to see us through the process after we decided to buy that day. Sida was very helpful. Warren and TJ made the purchase process smooth and efficient. Best new auto purchase experience ever. Thank you! More