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East Madison Toyota

Madison, WI

4.8
1,315 Reviews

3501 Lancaster Dr

Madison, WI

53718

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Showing 1,315 reviews

February 03, 2024

Clean friendly calm professional and not pushy. Fair pricing it was a good experience I would recommend them. More

by 1ttheis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco and Patrick , Ethan Hyatt, TJ Richards
Apr 13, 2024 -

East Madison Toyota responded

We appreciate your kind words reaffirming our customer service qualities at East Madison Toyota. Recognition for fair pricing and a calm environment is valued. Thank you for recommending us.

January 31, 2024

Very impressed with everyone we had contact with. Our salesperson Sal, was very professional and personable. Overall, great experience purchasing our new vehicle. More

by Traci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Grajales Cassandra Creedy, Matt Schnell
Apr 13, 2024 -

East Madison Toyota responded

We appreciate your high rating and positive remarks about our team's professionalism. Here at East Madison Toyota, we aim to make the vehicle purchase process a smooth one. Thank you once again for choosing us.

January 31, 2024

Dealership was easy access. Sales representative was very helpful. Went out of his way to assist me with license plate transfer from old car to new car even though I wasn’t trad More

by New car owner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Schnell, Shaanan Donegon
Apr 13, 2024 -

East Madison Toyota responded

We appreciate the detailed review at East Madison Toyota. Our team aims to provide excellent assistance, especially during extended waits for new cars. Your feedback is valued by us.

January 30, 2024

They were the only dealership within 150 miles that had what I was looking for. I think I was treated fairly. More

by Chuck V.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tashi Chomor
Apr 13, 2024 -

East Madison Toyota responded

It's good to hear that East Madison Toyota could provide what you needed, and offered fair treatment. Your feedback helps us maintain our high standards.

January 30, 2024

I appreciated them working with me to make a sale. I might have gotten sucked in more than I was anticipated but that’s what good salespeople do. More

by Anthony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Schnell, Robyn Warren, Warren Brener
Apr 13, 2024 -

East Madison Toyota responded

We affirm your positive feedback at East Madison Toyota, and we appreciate your recognition of our skilled salespeople. Thank you for choosing us.

January 28, 2024

Sida and Robyn were knowledgeable, attentive, and extremely helpful. There are Toyota dealerships closer to my home, but I returned to East Madison to experience their high-caliber of care and profes More

by wendyrappel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robyn Warren, Sida Liu, Alex Thom
Apr 13, 2024 -

East Madison Toyota responded

We sincerely appreciate your kind words. It's rewarding to know our team provided the level of expertise and care that made your visit to East Madison Toyota worthwhile. Thanks for choosing us despite other closer options.

January 20, 2024

Wonderful buying experience from Robyn. They helped me find the perfect vehicle for my family! More

by mullinslj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robyn Warren, TJ Richards
Jan 21, 2024 -

East Madison Toyota responded

We appreciate your feedback about our team at East Madison Toyota and the purchase process. It sounds like Robyn was able to assist you effectively in finding a suitable vehicle. Take care on the roads ahead!

January 08, 2024

An Awesome and knowledgeable sales representative. She had a lot of background information of the vehicles I was looking at. It was a very enjoyable and relaxing purchase. They also help me with servi More

by parsonsdarrell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Schnell, Robyn Warren, Sida Liu
Apr 13, 2024 -

East Madison Toyota responded

We appreciate your kind words and high rating. Robyn and the entire East Madison Toyota sales team strive to provide comprehensive information about our vehicles. We're also happy that you've had a positive experience with the service of your vehicle.

January 07, 2024

Robyn was a pleasure to do business with. Very responsive and thorough. He made sure my needs were met and went out of his way to accommodate my wishes. More

by oricookie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robyn Warren, Sida Liu, Alex Thom
Jan 07, 2024 -

East Madison Toyota responded

Glad to hear your needs were met at East Madison Toyota. We strive for thorough and responsive service in every interaction. To know this reflected in Robyn's work is indeed valuable.

January 05, 2024

Good experience, very helpful and attentive and close process was extremely smooth. Truck walkthrough was informative and helpful. More

by Kbryant
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Schnell, Lynn Braun
Apr 13, 2024 -

East Madison Toyota responded

We appreciate your positive feedback about East Madison Toyota. We're glad you found our close process smooth and truck walkthrough beneficial. Thank you for rating us 5 stars.

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