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East Madison Toyota

Madison, WI

4.8
1,260 Reviews

3501 Lancaster Dr

Madison, WI

53718

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Showing 1,260 reviews

May 24, 2023

Absolutely amazing dealership. The sales staff and service staff are second to none. This is my second car I’ve purchased here and they always do a phenomenal job. More

by DasFobs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Morrill, Warren Brener, Sida Liu, TJ Richards, Robert Bailey
May 25, 2023 -

East Madison Toyota responded

Our Sales Team here at East Madison Toyota is proud to read that you had an amazing experience with us. If we can do anything else to assist you, please feel free to reach out.

May 24, 2023

I felt at ease and not pressured at this dealership. The salesman was knowledgeable and when he didn’t know something he fully said it transparently and offered to get me the info. They have followed up More

by YG79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Armstrong, TJ Richards
May 26, 2023 -

East Madison Toyota responded

Thank you for your 5-star review of our knowledgeable Sales Team here at East Madison Toyota. We appreciate you highlighting the careful attention you received during your visit, and it is very rewarding to read that we have earned your future business.

May 23, 2023

The service was very good and very polite on the phone. It went very smoothly More

by Yam
Recommend Dealer
Yes
Employees Worked With
Tashi Chomor
May 24, 2023 -

East Madison Toyota responded

Hello, Your feedback is important to us here at East Madison Toyota and I would appreciate the opportunity to speak with you to address your feedback. Please email me with your preferred contact information. Thank you, Dave Virgell Customer Service Manager East Madison Toyota 608-240-7972 dvirgell@penskeautomotive.com

May 17, 2023

Everyone was helpfull, friendly and Knowledgeable. The business was very clean. It was a very quick and easy transaction. More

by photocrze
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sida Liu, Alex Thom
May 18, 2023 -

East Madison Toyota responded

Our team here at East Madison Toyota is proud to read that you had a helpful, friendly, and knowledgeable experience with us, Photocrze. Please feel free to contact us if we can do anything else to assist you.

May 16, 2023

Tashi had good communication and was very helpful. She took what I was looking for into account and worked to make sure I got a car that met my needs. More

by saschwartz3
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tashi Chomor, Alex Thom
May 16, 2023 -

East Madison Toyota responded

Seeing such a positive rating and review of your experience with our helpful and supremely communicative team is so rewarding. A sincere thank you for sharing your feedback, and for choosing our Sales Team at East Madison Toyota.

May 11, 2023

Great all around service. From sales to financing to service they were accommodating and helpful. More

by Toyota4wdguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Wineke, Matt Schnell, Shaanan Donegon, Joel Leistiko
May 12, 2023 -

East Madison Toyota responded

We are thrilled to see you received great service from our Sales Team. It is wonderful to learn they were accommodating and helpful during your car-buying experience. Thank you for choosing to work with us at East Madison Toyota. Have a wonderful day.

May 12, 2023 -

East Madison Toyota responded

We are thrilled to see you received great service from our Sales Team. It is wonderful to learn they were accommodating and helpful during your car-buying experience. Thank you for choosing to work with us at East Madison Toyota. Have a wonderful day.

May 12, 2023 -

East Madison Toyota responded

We are thrilled to see you received great service from our Sales Team. It is wonderful to learn they were accommodating and helpful during your car-buying experience. Thank you for choosing to work with us at East Madison Toyota. Have a wonderful day.

May 12, 2023 -

East Madison Toyota responded

We are thrilled to see you received great service from our Sales Team. It is wonderful to learn they were accommodating and helpful during your car-buying experience. Thank you for choosing to work with us at East Madison Toyota. Have a wonderful day.

May 09, 2023

Great service, no pressure, professional and easy to work with! This is the second car I have bought from them (Shaanan Dongon) and will continue to be a customer moving forward. More

by Robyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Schnell, Shaanan Donegon
May 19, 2023 -

East Madison Toyota responded

Hello, thank you so much for your kind feedback! We are ecstatic to learn that you had a pressure-free, professional experience with our Sales Team at East Madison Toyota. We congratulate you on your new vehicle and welcome you back anytime.

May 09, 2023

excellent customer service, I could see the interest in customer satisfaction, they made me feel very good More

by reineles62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fil Diaz Duran
May 19, 2023 -

East Madison Toyota responded

Hello, thank you for taking the time to leave us a five-star review. We're happy to learn that our team showed you excellent customer service and made sure you were satisfied. We appreciate your business at East Madison Toyota. Come by and see us soon.

May 06, 2023

Everyone was so nice and explained everything so well. They were not pushy at all. Sida our salesman was the BEST! I highly recommend this dealership! More

by lkluvs5
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Warren Brener, Sida Liu
May 19, 2023 -

East Madison Toyota responded

Hello, thank you for taking the time to leave us a five-star review. It is pleasing to know that our Sales Team was patient, friendly and informative during your visit. We appreciate your recommendation and thank you for choosing East Madison Toyota.

May 04, 2023

Great experience, Ethan has been helping me find the perfect vehicle for sometime now. He answered all my questions and made the purchase as quick and easy as possible. More

by Darci
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ethan Hyatt
May 21, 2023 -

East Madison Toyota responded

Thank you, Darci, for taking the time to write about your 5-star experience here at East Madison Toyota. Please feel free to reach out if there is anything else we can do to assist you.

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