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East Madison Toyota

Madison, WI

4.8
1,315 Reviews

3501 Lancaster Dr

Madison, WI

53718

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Showing 1,315 reviews

October 09, 2023

Our experience was great, everyone we talked to was knowledgeable and very willing to answer any questions we had about the vehicle we were interested in and the buying process. We would recommend to o More

by Kmwratney
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robyn Warren, Sida Liu
Oct 09, 2023 -

East Madison Toyota responded

Thank you for the fantastic 5-star review. Our Sales Team is delighted to learn that our team was knowledgeable and helpful throughout your experience. Recommending us to others is the highest compliment, and we truly appreciate it. If you ever have more questions or need assistance in the future, please don't hesitate to reach out to us at East Madison Toyota.

October 05, 2023

Fil is fantastic. Great customer service and exceptional product knowledge. Tremendously helpful in offering all the possible options. More

by foxc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fil Diaz Duran
September 30, 2023

Overall a good experience people were well informed and knowledgeable I would recommend to others More

by jbenish2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rudy Rivera, Robyn Warren, Sida Liu
Oct 02, 2023 -

East Madison Toyota responded

Hello, thank you for leaving us this amazing feedback and 5 stars. It is great to know that our team was informative and knowledgeable during your visit. We’re glad you had a good experience working with our team at East Madison Toyota, and please feel free to reach out to us if we can be of any assistance.

September 29, 2023

The sales individual & business manager were professional & personable. We Appreciated & Valued their time and efforts in Assisting us in our car purchase. More

by pbgager
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Schultz, TJ Richards
September 28, 2023

Travis Lester was very helpful when my truck was being worked on. I had an issue and he immediately started assisting me and set up an appointment to have things looked at. During this process his communi More

by crevcoure101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Lester
Sep 28, 2023 -

East Madison Toyota responded

Thank you so much for your fantastic review. We are ecstatic to learn that you had a communicative and honest experience with our Service Department, please feel free to let us know if there is anything else we can do for you at East Madison Toyota!

September 21, 2023

Soda was a very knowledgeable sales person and did his best to give us the best possible trade in deal. Everyone was very gracious during our whole visit. More

by gloria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Schnell, Sida Liu
Sep 22, 2023 -

East Madison Toyota responded

Hi, Gloria. Thank you for choosing East Madison Toyota and giving our very gracious Sales Team such a wonderful review. We are elated that our very knowledgeable team got you the best possible trade-in deal for your vehicle. It would be our pleasure to assist you with any future needs.

September 19, 2023

Great people to work with and help you out with your business and needs they really want to help you out More

by Mde53555
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rudy Rivera, Aaron Armstrong, Warren Brener
September 19, 2023

We were very pleased with Robyn and the entire staff ! !! Thank You !! 10 Stars !!!! Thanks! More

by ANTHONY.PANZICA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tashi Chomor, Robyn Warren, TJ Richards
Sep 23, 2023 -

East Madison Toyota responded

Hello. We are so pleased that you had a favorable experience with East Madison Toyota. Thank you for your positive review.

September 11, 2023

Worked with David Scott. He was great! Not a high pressure salesman but really knows cars. Would highly recommend him. More

by fred.groth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Thom
Sep 11, 2023 -

fred.groth responded

Respond publicly to East Madison

Sep 12, 2023 -

East Madison Toyota responded

Hi Fred, thank you for your kind review and recommendation for East Madison Toyota. We are so glad that you had a great experience with our Sales Team during your visit and we congratulate you on your purchase.

September 06, 2023

I fully expected to give this dealership a five star rating. However, the salesperson had told me during the sales process that the RAV4s taken in on trade had the original factory tires replaced befor More

by jms3693
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Sal
Sep 08, 2023 -

East Madison Toyota responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your experience with our Sales Department regarding your recently purchased Toyota RAV4. Can you please send your preferred contact method to me? Thank you, Dave Virgell Customer Service Manager East Madison Toyota 608-240-7972 dvirgell@penskeautomotive.com

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