East Madison Toyota

After 5 years of having all 4 the vehicles in our family serviced and puchased at East Madison Toyota, we will be going elsewhere from now on. I strongly urge you to consider using another dealership so tha serviced and puchased at East Madison Toyota, we will be going elsewhere from now on. I strongly urge you to consider using another dealership so that you can avoid what has happened to us and the horrendous "customer service" we have received. My parents purchased a BRAND NEW 2019 Toyota Prius off their lot. All of the maintence was done on time and at East Madison Toyota. After only 14,000 miles, they were told their tires were ruined because the factory alignment is faulty. Their "solution"? Charge my parents $800 to fix their mistake. On a BRAND NEW vehicle. This is simply not acceptable. East Madison Toyota has just lost two families of loyal customers. Please consider joining us and utilizing a different dealership. More

As always East Madison does an excellent job and always friendly. Why do I have to type so many words? The first sentence says it all. friendly. Why do I have to type so many words? The first sentence says it all. More

East side Toyota protected my truck against corrosion and changed the oil, rotated the tires at the same time. Toyota combined two visits into one visit. I saved gas and time. changed the oil, rotated the tires at the same time. Toyota combined two visits into one visit. I saved gas and time. More

Everything was awesome and I got in and out of there quickly but, when I looked at my sheet that they gave me it said they did all these things like check the radiator and check the fluids the only thin quickly but, when I looked at my sheet that they gave me it said they did all these things like check the radiator and check the fluids the only thing I saw that was checked was the oil. Otherwise everything was fine but if they didn’t check stuff they shouldn’t put it down on the sheets that they give you and say they are checked.That was my only issue otherwise everything was awesome! More

Leased a car & then purchased a car from Madison East Toyota. Staff is professional, courteous and helpful. Express garage made my Covid19 appointment easy and I felt safe. Toyota. Staff is professional, courteous and helpful. Express garage made my Covid19 appointment easy and I felt safe. More

Everyone was friendly. Service was prompt and all my questions were answered. The place was clean and organized. Great job from great professionals!! Thank you!! questions were answered. The place was clean and organized. Great job from great professionals!! Thank you!! More

recalls Took my car in for two recent recalls. I was greeted respectfully and my car was finished in the time frame, I was told it would be. Overall expe Took my car in for two recent recalls. I was greeted respectfully and my car was finished in the time frame, I was told it would be. Overall experience was very good. More

Great service! Quick, clean, and professional. Got a good explanation of all service done to my Toyota and everyone there handled the Covid-19 recommendation very well. good explanation of all service done to my Toyota and everyone there handled the Covid-19 recommendation very well. More

Very professional service would definitely recommend to someone they are willing to go the extra Length to help you and making sure you leave happy with the purchase. someone they are willing to go the extra Length to help you and making sure you leave happy with the purchase. More

Very Satisfied! I arrived at my appointment and immediately the staff stared working on my car (oil/filter change and tires rotation) As always the manager (Joel Le I arrived at my appointment and immediately the staff stared working on my car (oil/filter change and tires rotation) As always the manager (Joel Leistiko) and the staff that worked on my car were courteous and attentive to the job....Great Job! More