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East Madison Toyota
Madison, WI
1,259 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,259 reviews
July 10, 2020
Went for oil and filter change and tore rotation. They did everything in 15 min, I was surprised!! Great service!!! This is my favorite dealer did everything in 15 min, I was surprised!! Great service!!! This is my favorite dealer More
by Javier.e.delossantos
Employees Worked With
All service guys are the best
July 10, 2020
I appreciate how staff “ squeezed me in” when I happened to have 3 patients in Sun Prairie that day, I am a busy nurse working 6 days/week and never know a day in advance where my travels will take me- so I to have 3 patients in Sun Prairie that day, I am a busy nurse working 6 days/week and never know a day in advance where my travels will take me- so I love Toyota- been coming here since leaving the Charleston SC Toyota where I received the most Awesome care for my vehicle- including valet driver who picked me up and dropped me off - just for an oil change! I will always drive Toyota because of their service! More
by ohrtmanrachel
Employees Worked With
Service Dept, Tyler Hanson, David Virgell
July 09, 2020
Recall notice work The service from all personnel was excellent. They were polite, courteous and thorough. The service work they perform was in the time they predicted The service from all personnel was excellent. They were polite, courteous and thorough. The service work they perform was in the time they predicted when I made my appointment. They even washed my car which was unexpected! More
by merlinkotajarvi
Employees Worked With
Samuel Perales
July 08, 2020
The staff in the garage were very friendly, fast, efficient, and conscious of their surroundings. They explained what they were going to do prior to working on the vehicle in a way I could easily u efficient, and conscious of their surroundings. They explained what they were going to do prior to working on the vehicle in a way I could easily understand. More
by tunes4u2
Employees Worked With
Shaanan Donegon , John Wineke
July 04, 2020
Amazing Job! East Madison Toyota is doing an excellent job of servicing vehicles during the pandemic!! We had an oil change and tires rotated. We never had to le East Madison Toyota is doing an excellent job of servicing vehicles during the pandemic!! We had an oil change and tires rotated. We never had to leave our vehicle. The workers all wore masks and gloves. They were all very friendly and helpful. They all seemed very conscious of the issues regarding the corona virus pandemic we are facing. We felt very comfortable having our vehicle serviced by East Madison Toyota. More
by pastorjew
Employees Worked With
Rick Simonson
June 27, 2020
Eastside Madison Toyota is state of the art service. From the time I walked into the door to the the time I closed the deal I felt like I was a #1 priority. The entire team including Managers, service team, the time I walked into the door to the the time I closed the deal I felt like I was a #1 priority. The entire team including Managers, service team, and our main contact Will (Sales) Were all very professional, knowledgeable and personable. I am excited to be apart of the Toyota Family and mostly for becoming a TRD girl !!!! More
by Bernie71283
Employees Worked With
Will Crittenden 5 Stars ?? , Doug Morrill, John Wineke
June 27, 2020
Service rep was very courteous and explained what was wrong with the check engine light. He gave me options for fixing and what the cost would be. rep was very courteous and explained what was wrong with the check engine light. He gave me options for fixing and what the cost would be. More
by kaymm3
Employees Worked With
Sam Perales
June 24, 2020
Great service I was pleased with the service. The work was completed quickly and the employees wrote masks when interacting with me. I was able to stay in my car t I was pleased with the service. The work was completed quickly and the employees wrote masks when interacting with me. I was able to stay in my car the whole time. More
by Judy
Employees Worked With
Don't know who worked with me.
June 24, 2020
Excellent service. Super friendly staff. They were really busy, but kept in constant communication and the wait was painless. Very efficient! Thank you for the best service ever! busy, but kept in constant communication and the wait was painless. Very efficient! Thank you for the best service ever! More
by debby e
Employees Worked With
Matt Schnell
June 23, 2020
I came in for routine maintenance, which they I came in for routine maintenance, which they accomplished. But they also found a serious problem with my brakes. Which they corrected. I am so very I came in for routine maintenance, which they accomplished. But they also found a serious problem with my brakes. Which they corrected. I am so very grateful to them, I did not realize That my car was unsafe to drive.Thanks To Salvador Grajales and the other man in the service department. Terrence Murphy More
by Terregmur
Employees Worked With
Salvador Grajales
