East Madison Toyota

I appreciate how staff “ squeezed me in” when I happened to have 3 patients in Sun Prairie that day, I am a busy nurse working 6 days/week and never know a day in advance where my travels will take me- so I to have 3 patients in Sun Prairie that day, I am a busy nurse working 6 days/week and never know a day in advance where my travels will take me- so I love Toyota- been coming here since leaving the Charleston SC Toyota where I received the most Awesome care for my vehicle- including valet driver who picked me up and dropped me off - just for an oil change! I will always drive Toyota because of their service! More

Recall notice work The service from all personnel was excellent. They were polite, courteous and thorough. The service work they perform was in the time they predicted The service from all personnel was excellent. They were polite, courteous and thorough. The service work they perform was in the time they predicted when I made my appointment. They even washed my car which was unexpected! More

The staff in the garage were very friendly, fast, efficient, and conscious of their surroundings. They explained what they were going to do prior to working on the vehicle in a way I could easily u efficient, and conscious of their surroundings. They explained what they were going to do prior to working on the vehicle in a way I could easily understand. More

Amazing Job! East Madison Toyota is doing an excellent job of servicing vehicles during the pandemic!! We had an oil change and tires rotated. We never had to le East Madison Toyota is doing an excellent job of servicing vehicles during the pandemic!! We had an oil change and tires rotated. We never had to leave our vehicle. The workers all wore masks and gloves. They were all very friendly and helpful. They all seemed very conscious of the issues regarding the corona virus pandemic we are facing. We felt very comfortable having our vehicle serviced by East Madison Toyota. More

Service rep was very courteous and explained what was wrong with the check engine light. He gave me options for fixing and what the cost would be. rep was very courteous and explained what was wrong with the check engine light. He gave me options for fixing and what the cost would be. More

Eastside Madison Toyota is state of the art service. From the time I walked into the door to the the time I closed the deal I felt like I was a #1 priority. The entire team including Managers, service team, the time I walked into the door to the the time I closed the deal I felt like I was a #1 priority. The entire team including Managers, service team, and our main contact Will (Sales) Were all very professional, knowledgeable and personable. I am excited to be apart of the Toyota Family and mostly for becoming a TRD girl !!!! More

Great service I was pleased with the service. The work was completed quickly and the employees wrote masks when interacting with me. I was able to stay in my car t I was pleased with the service. The work was completed quickly and the employees wrote masks when interacting with me. I was able to stay in my car the whole time. More

Excellent service. Super friendly staff. They were really busy, but kept in constant communication and the wait was painless. Very efficient! Thank you for the best service ever! busy, but kept in constant communication and the wait was painless. Very efficient! Thank you for the best service ever! More

I came in for routine maintenance, which they I came in for routine maintenance, which they accomplished. But they also found a serious problem with my brakes. Which they corrected. I am so very I came in for routine maintenance, which they accomplished. But they also found a serious problem with my brakes. Which they corrected. I am so very grateful to them, I did not realize That my car was unsafe to drive.Thanks To Salvador Grajales and the other man in the service department. Terrence Murphy More

Customer service continues to be top notch at East Madison Toyota. The excellent communication, congeniality and professionalism is greatly appreciated. The bonus of the free car wash is great! Bes Madison Toyota. The excellent communication, congeniality and professionalism is greatly appreciated. The bonus of the free car wash is great! Best car wash in Madison by far. Thank you. More