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East Madison Toyota
Madison, WI
1,272 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,272 reviews
June 08, 2020
No response from Service Department about warrent repairs I've contacted service four times and spoke with the service manager about warranty repairs (2015 Rav4). I never get a call back despite repeated call I've contacted service four times and spoke with the service manager about warranty repairs (2015 Rav4). I never get a call back despite repeated calls. The Manager Tru, said (on Wednesday, Thursday and Friday) he was checking with his Regional manager. I waited patiently to hear back. I am without a functional vehicle and needed to rent one for essential. This has been going on since Wednesday. Help! More
by bo_bee1
Employees Worked With
The service manager, Tru, has not called me back.
June 07, 2020
Our salesman (JJ) was very responsive and still low key. The paperwork side went smoothly. I would recommend this dealership to a friend and would buy from them again. The paperwork side went smoothly. I would recommend this dealership to a friend and would buy from them again. More
by CR
Employees Worked With
JJ Flannery (5 Stars)
June 03, 2020
Efficient, clean and easy to make an appointment. Oil change and new filter only took about 20 minutes. Free exterior car wash on premises. Great experience change and new filter only took about 20 minutes. Free exterior car wash on premises. Great experience More
by eapadrnos
Employees Worked With
Matt Schnell
May 27, 2020
I have been a customer (sales, service, and parts) of this dealership for years and have always been extremely satisfied. Courteous, knowledgeable staff; fair prices; clean, comfortable environment. this dealership for years and have always been extremely satisfied. Courteous, knowledgeable staff; fair prices; clean, comfortable environment. More
by EMT customer
Employees Worked With
I don’t know.
May 23, 2020
The oil change was really efficient and reasonably priced. Despite living on the west side, I will drive to the east side as I love getting work done at Eastside Toyota priced. Despite living on the west side, I will drive to the east side as I love getting work done at Eastside Toyota More
by Mary
Employees Worked With
Joel Leistiko, and gang at express service.
May 23, 2020
I was very impressed with service I received from dealer especially since I didn’t have an appointment just prior to a Holiday weekend! Joe fit me in and had my problem taken care of in a very timely manne especially since I didn’t have an appointment just prior to a Holiday weekend! Joe fit me in and had my problem taken care of in a very timely manner and what a surprise when I was told there was no charge! What a wonderful company More
by Dollykwarren
Employees Worked With
Joe Sergl
May 20, 2020
I really like appointment service, so fast this way. Thank you Toyota men. I really liked how you all worked together.. See you in six months. Thank you Toyota men. I really liked how you all worked together.. See you in six months. More
by Anabel95
Employees Worked With
Doug Morrill, Nathan Riesen, Marvin Acker
May 16, 2020
Everything was done to my satisfaction, as always.They explain anything that might need to be replaced now or in the future. Very professional Great job done. explain anything that might need to be replaced now or in the future. Very professional Great job done. More
by Pete.inwi2016
Employees Worked With
Joel Liestiko.
April 12, 2020
Bought a 2013 Rav4 and got a great deal, but I was surprised when they didn't even attempt to beat a price by Smart Toyota on a 2020 Rav4 hybrid. surprised when they didn't even attempt to beat a price by Smart Toyota on a 2020 Rav4 hybrid. More
by Hiyman
Employees Worked With
Jason Schultz, , John Wineke
