East Madison Toyota

Amazing Team!! I was driving a 2004 Toyota Tacoma and was in a car accident (police said this truck saved me) and I needed to find something sooner than later. In t I was driving a 2004 Toyota Tacoma and was in a car accident (police said this truck saved me) and I needed to find something sooner than later. In this process, I was looking for a team that cared and was personable. East Madison Toyota is all of that plus more. I worked with Nate, Sam, Jimmy and Stewart. I didn't think I'd commit to a vehicle that night and I did. They all made sure I test drove each model to get what 'I' wanted. They weren't pushy or ever put pressure on me to make a decision. They were extremely professional, listened to what I wanted, pulled out 4Runners for me to test drive, answered all my questions and cared about every detail and me more than what I've ever experienced working with car sales. And because I wanted a White 4Runner, they had to search in WI and IL for the perfect one and they executed! Nate and Sam, you made my day! Thank you for everything. I love my new 4Runner, he is my white stallion and I get a ton of compliments on how 'pretty' he is. And people keep asking where I bought it...and I tell them your location and share both of your names. Thank you for making this an amazing car buying experience. You are the BEST! If and when I need to buy another truck/SUV, I will be coming back to East Madison Toyota! More

Professional, courteous service, not pushy Initially we went to Ruda Toyota in Monroe, Wisconsin, however the owner was extremely arrogant. I came home and started to look online and found sev Initially we went to Ruda Toyota in Monroe, Wisconsin, however the owner was extremely arrogant. I came home and started to look online and found several used cars and called Zac. He was very helpful and courteous so we made an appointment to visit. Because East MADISON was willing to work with us and find the car I really wanted we bought a new 2017 Toyota Camry and they traveled to Appleton, WI to retrieve it. They also were able to do the entire anti rust package and interior by Saturday morning for pickup so we wouldn't have to make an extra trip. They beat the price, extended our maintenance and through in a gas card to boot! Every one was was so caring! Also took a lot of time giving me a tutorial on how the car works! More

Purchased my first vehicle I arrived at Toyota Madison East on Saturday morning. The staff was wonderful. I really appreciate the patience that the sales people showed me. Thank I arrived at Toyota Madison East on Saturday morning. The staff was wonderful. I really appreciate the patience that the sales people showed me. Thank you for making this a great experience. I hope to keep my 2015 Rav4 for years to come. More

Making the Best out of an Unfortunate Situation Due to unforeseen circumstances, we arrived at Jon Lancaster Toyota Madison East on Saturday Morning. The staff are wonderful and we've purchased the Due to unforeseen circumstances, we arrived at Jon Lancaster Toyota Madison East on Saturday Morning. The staff are wonderful and we've purchased the majority of our vehicles from this location. I really appreciate the "no pressure" approach that the sales people employ. Thank you for making the best out of an unfortunate situation. I hope to keep my 2017 Rav4 Hybrid for many many many years to come :) More

Purchased used 2016 Camry Had looked online with a great deal for this car noted, and called to see if this car was still available. Scott assured it was and held the car until Had looked online with a great deal for this car noted, and called to see if this car was still available. Scott assured it was and held the car until we were able to get there, as we were at another dealer in Oshkosh. Price was great and car is Toyota certified and in great condition. Looking forward to using it for a long time. Professional service and great to work with. Scott even showed us how to get our phones on the bluetooth as well as acquainting us with all the gadgets. Very grateful. Thanks More

Purchased a 2017 Corolla SE An excellent experience overall. Covered my options and did not oversell in any way. The sale at the dealership was quite good, but still feel An excellent experience overall. Covered my options and did not oversell in any way. The sale at the dealership was quite good, but still feel that a better price was possible. Perhaps that is always the way when buying a new car. A fair price, but might have been able to get a better deal with more time. When sales arise, time is of the essence and my time is precious. Patrick and representative from Finance did an excellent job of getting through the process thoroughly and in a timely manner. Explanations of details and answers for questions were clear and concise. The dealership is well-run and the people are friendly. Recommend considering them if you are in the market for a new or used car. Their stock is the best in the area. More

Friendly and Painless Very customer focused, Tashi helped me maneuver through the process with the help of a great team. The entire process end to end was very professiona Very customer focused, Tashi helped me maneuver through the process with the help of a great team. The entire process end to end was very professional and painless. Negotiation was simple and flexible. The entire staff was friendly and accommodating. I would come back for sure in the future. More

Easy experience and a great deal. I noticed a hardly used 2015 Toyota Tacoma during online searches and decided to stop by and check out the vehicle. The truck itself was great, very c I noticed a hardly used 2015 Toyota Tacoma during online searches and decided to stop by and check out the vehicle. The truck itself was great, very clean, great drive. Even as a Certified Pre-owned Toyota vehicle and purchasing from a dealer, the truck was already priced ~$1000 below the bottom end of the Kelley Blue Book value range. This was especially great since I didn't have to go through the awkward process of negotiating price, as it was already more than fair. The sales and financing staff were easy to work with and not pushy with extra warranty options, etc, etc... just simply explained what the option and benefits were, and let me decide without pressure. When I said no on an option that was that, no extra sells trying to convince me. The paperwork was WAY faster than any used card I've purchased before as well. More

Pleasant, relaxing, efficient. pleasantly greeted by Steve S., Brought to me the car I wanted and bought. Seamless purchase with Matt S. Under the patient instructions, I was able pleasantly greeted by Steve S., Brought to me the car I wanted and bought. Seamless purchase with Matt S. Under the patient instructions, I was able to drive my new car home. Thank you! More

1000$ break job 2 weeks after purchase Told me breaks were serviced before i purchased vehicle. Spent 1000 on new calipers. Surely a mechanic of reasonable skill would have noticed this pro Told me breaks were serviced before i purchased vehicle. Spent 1000 on new calipers. Surely a mechanic of reasonable skill would have noticed this problem. Good experience with Sales. More