
East Madison Toyota
Madison, WI
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AMAZING! From the minute we walked in everything was amazing. Salesman I worked with was extremely nice and helpful, financing went above and beyond, even the From the minute we walked in everything was amazing. Salesman I worked with was extremely nice and helpful, financing went above and beyond, even the cars they offer are great. They not only fixed another dealerships mistake, but reinstated my faith in car dealerships. I will go here from now on and not waste my time anywhere else. Hands down BEST DEALERSHIP in town. More
Had a great time! I had great time getting a new car from Kristy. She helped me find exactly what I needed and I couldn't be more pleased! I had great time getting a new car from Kristy. She helped me find exactly what I needed and I couldn't be more pleased! More
Poor customer service Bought one car from them, still having issue since bought it. Looking to buy another car, sales person never returned call or follow up. Very poor cus Bought one car from them, still having issue since bought it. Looking to buy another car, sales person never returned call or follow up. Very poor customer experience. Doesn't even have simple courtesy. More
Excellent and fun Experience at East Madison Toyota Buying a car from this dealership was a fun experience. Warren Brener was an excellent salesman, who assisted me when making this important investmen Buying a car from this dealership was a fun experience. Warren Brener was an excellent salesman, who assisted me when making this important investment. Thanks, Warren for your patience in assuring this customer walked away very happy. Warren Brener exemplified genuine interest in meeting my needs and budget, making certain I got the best deal possible. I would highly recommend East Madison Toyota to anyone looking for a car because of my positive interaction with them. More
Awesome experience I have been coming here for excellent service for 10 years with my old Camry, which was purchased at a different dealership. So I thought I would che I have been coming here for excellent service for 10 years with my old Camry, which was purchased at a different dealership. So I thought I would check out their sales department and give them an opportunity to sell me a new car. All of the folks that helped us went out of their way to make our experience pleasant. I felt very comfortable with Tommy our salesman. He was not pushy at all. He helped me compare to the RAV4 & Camry with the plus & minuses. And gave me all the time I needed to decide what I wanted to do, with No Pressure!! He was great to work with! Also helped me program my 2017 Camry audio system exactly to my liking. And explained all the diffetent features of my new car. Rudy was also very knowlegable & helpful with the financing and the paperwork. All were a joy to meet & work with. Love this dealership I can't say enough of good things about it or Toyota!! More
Excellent Experience at East Madison Toyota I had the same vehicle for almost 11 years, a Chevy Impala, and thought it was time for a change. I have been interested in getting an SUV, doing a le I had the same vehicle for almost 11 years, a Chevy Impala, and thought it was time for a change. I have been interested in getting an SUV, doing a lease program, which suits my lifestyle, since I do not put a lot of mileage on. I seen the advertisement for the RAV4 and wanted to test drive one. I corresponded with a sales rep, JJ Flannery, through emails and set up a time. From the start of meeting JJ, who is such a personable, genuine nice guy, to test driving the RAV4 it was a great experience. I am now driving my 2017 RAV4, and loving it. I am so glad I chose East Madison Toyota, and had a great Sales Rep, JJ, to work with. So "THANK YOU" to JJ & Cory ( Finance Dept.) for working with me and giving wonderful service. I will highly recommend East Madison Toyota to Friends and Family. Yvonne Ronk/Happy Customer More
Oil change and tire rotation Normally love this place. Unfortunately my car and husbands car is now messed up after basic services. Wrong parts and tire rotation caused VSC other Normally love this place. Unfortunately my car and husbands car is now messed up after basic services. Wrong parts and tire rotation caused VSC other ABS systems to malfunction. Will not be coming back. The "now hiring" sign should have alerted me that no one knows what they are doing! More
Great service, Great Deal! Thank you for listening to our wants and needs within our Thanksgiving time crunch. You worked fast and furious to get us the deal we discussed and to Thank you for listening to our wants and needs within our Thanksgiving time crunch. You worked fast and furious to get us the deal we discussed and to get us out the door in our new Camry...just in time for our family Thanksgiving! THANK YOU team! More
Bad service I made an appointment over a week before my service at 7:30am for my vehicle. I dropped my SUV at 7:15 am and i didn't hear back from them so I ended I made an appointment over a week before my service at 7:30am for my vehicle. I dropped my SUV at 7:15 am and i didn't hear back from them so I ended up calling them at 11:45am, they said they would call me back , didn't hear back from them till 12:50pm, in the 5 hours they had my SUV all they did was an inspection , I was hoping my SUV would be done by now but now I have to wait another 3 hours. I am very dissatisfied in their service and they didn't even apologize for this bad service. More
PRICE LIES On Auto trader they have wrong price listed and even the low price mentioned in seller comments. It seems they enjoy wasted peoples time and can not p On Auto trader they have wrong price listed and even the low price mentioned in seller comments. It seems they enjoy wasted peoples time and can not put truthful information on there vehicles. I called them and they blamed Auto trader. I personally have used Auto trader for years buying and selling vehicles and my information was truthful. They are liars and waste your time. More