East Madison Toyota

Everyone was very courteous and efficient. We leased a great Rav 4 Sport and everyone made the experience quick and easy. We are really enjoying the car. great Rav 4 Sport and everyone made the experience quick and easy. We are really enjoying the car. More

I initially started my vehicle search at Smart Toyota. A friend of mine said to at least go see what Jon Lancaster could do and said I needed to track down Shawn Sittleburg. I met with Shawn one day over friend of mine said to at least go see what Jon Lancaster could do and said I needed to track down Shawn Sittleburg. I met with Shawn one day over my lunch hour and he got me an offer that blew Smart Toyota out of the water. I was very picky when it came to what vehicle I wanted but Shawn had it for me in 2 days. He is extremely laid back and treats a person right. He has called several times since I purchased the car to make sure I am enjoying it. Simply put, Shawn is the man!! More

David worked hard to get me the graduate rebate and the best price possible. He showed me around the dealership including the service garage so I knew right where to go when I needed my car serviced. Eve best price possible. He showed me around the dealership including the service garage so I knew right where to go when I needed my car serviced. Everyone I met was very friendly and helpful. More

I went to visit the Toyota dealership very unhappy in I went to visit the Toyota dealership very unhappy in regard to my past Prius that I had fallen in love with. Tasha was part of seeing my 2010 in sa I went to visit the Toyota dealership very unhappy in regard to my past Prius that I had fallen in love with. Tasha was part of seeing my 2010 in sad shape from an accident and had done some research to find another one for me. She found a good price for me and was extremely patient while I went though a few of their new Prius's. So I was extremely happy when I was able to come home with a nicer package including leather heated seats and a navigational system. She was very personable and meet the needs that a business women would need in a car! I would go back to her again just because she was there for me and found the car that was perfect for me! Also, Quince did his Tax homework for us and that was an eye opener and of great HELP for the sale of this car. Thanks More

Shawn is always great to work with. I've gotten several vehicles from him. He's very helpful and knowledgeable. He wants to get the customer into the vehicle that they want. I would and will definitely r vehicles from him. He's very helpful and knowledgeable. He wants to get the customer into the vehicle that they want. I would and will definitely recommend him and the dealership to friends. Thanks More

I was shopping for a 2012 Tundra and submitted multiple price quote requests online to Madison and Milwaukee dealers. I was contact by almost immediately by all of them, but for some reason I really liked price quote requests online to Madison and Milwaukee dealers. I was contact by almost immediately by all of them, but for some reason I really liked talking to David Virgil over the phone. I scheduled a time to take my 2003 Chevy in for an appraisal. Everyone at the dealership was top-notch and professional. I already knew the exact truck I wanted and even where it was at in the country. I also had a really good idea what I should pay for it but dud not tell David that. Not only did David come back with a price that was even better than I had anticipated, but they gave me top dollar for my trade in. Within a week I had my new truck. The overall buying experience from beginning to end was not only quick and efficient, but my wife and I had a lot of fun and really appreciated the service we were provided. I would definitely buy from Jon Lancaster again! More

I recently purchased a 2012 Tacoma from Shawn Stittleburg at Jon Lancaster Toyota in Madison. It was one of the best experience I've had purchasing a vehicle. Shawn was very professional, respectful and he c at Jon Lancaster Toyota in Madison. It was one of the best experience I've had purchasing a vehicle. Shawn was very professional, respectful and he came across as a person who genuinely wanted to help whether I bought from him or not. It was definitely a hassle free environment. He gave me an unbeatable price off the bat. I would recommend Shawn and I would definitely buy from him and Jon Lancaster Toyota again. Jon Lancaster was probably the 6th or 7th dealership that I visited within a month as I debated about what types of vehicle I would purchase before I finally settled on the Tacoma and it was the cleanest and most professional looking facility of all those that I visited. The people there were very friendly and welcoming. I think other dealerships can learn a lot from this one. In regards to the Tacoma, so far so good. It is my first Toyota product and I am hoping it will be as reliable as my 7yr old Mazda3 or the 10yr old Honda CRV that the Tacoma replaced. More

The used Lexus I purchased had no floor mats, no cargo net, 2 cracked keys, no owners manual/maintance supplement and although it had 99,500 miles on the odometer it had not yet had it's 90,000 miles serv net, 2 cracked keys, no owners manual/maintance supplement and although it had 99,500 miles on the odometer it had not yet had it's 90,000 miles service. This is not even close to the quality I would expect from a dealership that claims to pride itself on being top notch. More

Very friendly, knowledgable, efficient staff. The online application for financing I did the night before was there and approved. Rudy knew all the changes and improvements in the Prius from my old 2005 to application for financing I did the night before was there and approved. Rudy knew all the changes and improvements in the Prius from my old 2005 to my "new" 2010. Matt explained ALL the forms very well. Overall excellent experience! Thank you!! More

I first met Rudy over the internet. When I got to the dealership and introduced my self, it was a smooth transition. We got to work immediately on the used vehicle I was interested in. A couple hours lat dealership and introduced my self, it was a smooth transition. We got to work immediately on the used vehicle I was interested in. A couple hours later, I was driving home in my new ride. Rudy and the rest of the staff at Jon Lancaster made it an easy buying experience. I can't wait to return for an oil change and thank him personally again for a job well done! More