East Madison Toyota

The used Lexus I purchased had no floor mats, no cargo net, 2 cracked keys, no owners manual/maintance supplement and although it had 99,500 miles on the odometer it had not yet had it's 90,000 miles serv net, 2 cracked keys, no owners manual/maintance supplement and although it had 99,500 miles on the odometer it had not yet had it's 90,000 miles service. This is not even close to the quality I would expect from a dealership that claims to pride itself on being top notch. More

Very friendly, knowledgable, efficient staff. The online application for financing I did the night before was there and approved. Rudy knew all the changes and improvements in the Prius from my old 2005 to application for financing I did the night before was there and approved. Rudy knew all the changes and improvements in the Prius from my old 2005 to my "new" 2010. Matt explained ALL the forms very well. Overall excellent experience! Thank you!! More

Tashi went that extra mile to help me with leasing my new vehicle. She is fair, professional and personable. She is very helpful in answering questions and taking time with you. vehicle. She is fair, professional and personable. She is very helpful in answering questions and taking time with you. More

I first met Rudy over the internet. When I got to the dealership and introduced my self, it was a smooth transition. We got to work immediately on the used vehicle I was interested in. A couple hours lat dealership and introduced my self, it was a smooth transition. We got to work immediately on the used vehicle I was interested in. A couple hours later, I was driving home in my new ride. Rudy and the rest of the staff at Jon Lancaster made it an easy buying experience. I can't wait to return for an oil change and thank him personally again for a job well done! More

I recently purchased my second toyota from Shawn. Without reservation, I am pleased with our purchase from start to finish. Before I purchase a vehicle, I would contact Shawn. I have recommended sh Without reservation, I am pleased with our purchase from start to finish. Before I purchase a vehicle, I would contact Shawn. I have recommended shawn to both of my sons because I have come to appreciate his interest, attention to detail and willingness to meet the deal I had in mind. More

We purchased our first Toyota recently and with Shawn's help we were able to get exactly what we wanted. This was the most enjoyable car purchasing experience we have ever had. Thank you Shawn! help we were able to get exactly what we wanted. This was the most enjoyable car purchasing experience we have ever had. Thank you Shawn! More

My wife and I had the best experience we have ever had in purchasing a used vehicle at Jon Lancaster Toyota. Maria Kinder, our sales person, was approachable, not pushy or high pressure in her approach. Rath purchasing a used vehicle at Jon Lancaster Toyota. Maria Kinder, our sales person, was approachable, not pushy or high pressure in her approach. Rather, she had an attitude of working with us, open to getting the used car looked at by our mechanic and helping us understand the pricing of our vehicle in our local area was competetivie, as we researched and found out to be true. Chad helped us with our closing and made a usually onerous process one that was not too bed. Overall, it has been our best used car buying experience. More

This is my second purchase of a Toyota, both with Shawn. He, as well as the other staff I dealt with, were great both times. The dealership is always clean and comfortable. Shawn did a great job in providin He, as well as the other staff I dealt with, were great both times. The dealership is always clean and comfortable. Shawn did a great job in providing me everything I needed. I rated "Good" on price just because Madison car prices seem higher than other locations. More

We began our correspondence with Shawn via email while we were on vacation. Shawn always responded very quickly, answered all our questions, and at our request even spoke with our son and answered his questi were on vacation. Shawn always responded very quickly, answered all our questions, and at our request even spoke with our son and answered his questions about a new Camry we were considering purchasing. He explained the differences in the different vehicles and ultimately we purchased a Camry SE which we feel is the perfect fit for our needs. We would like to thank Shawn, look forward to working with him again and will recommend him to our family and friends. More