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East Madison Toyota

Madison, WI

4.8
1,271 Reviews

3501 Lancaster Dr

Madison, WI

53718

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Showing 1,271 reviews

July 24, 2012

Our salesperson (Nate) was very helpful in the process of purchasing a new car. The dealership in general was clean and no one seemed in any way "pushy". Nate was attentive to our needs and was quick to fi More

by cgk3232
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Riesen
July 24, 2012

We contacted Nate Riesen last summer and thought we were ready for a new van. The same day we took a test drive the stock market crashed. We were hesitant to make a purchase and put it off. It took sever More

by 4travellite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Riesen
July 24, 2012

Lancaster had the best price & could get the exact vehicle we wanted. It was worth the 263 mile drive to pick up the Camry.Nathan responded to email & phone requests.We were impressed by the short ti More

by DanaL48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Riesen, David Virgell
July 24, 2012

My husband and I were very happy with the purchase of our new Toyota 4Runner. We worked with Smart Toyota and Jon Lancaster and ultimately bought from Jon Lancaster because of the exceptional service and at More

by kbkidd614
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Riesen, Matt Schnell
July 24, 2012

The salesman was friendly and personable and assisted in finding me the car I was looking for. He was very knowledgeable and knew the Camry inside and out and able to answer all of my questions without hes More

by kostkad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Riesen
July 24, 2012

Nate was great to work with. I sought him out when I was ready to trade in my RAV4 - also bought by Nate. He treated me fair during that experience and knew he would be good to me when dealing on my Venza. More

by anderso9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Riesen
July 24, 2012

It was a very pleasant experience purchasing our RAV4. Nate was great and the atmosphere in the dealership was wonderful. Everyone was willing to help. I never went to a dealership before where someone More

by kapre6664
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Riesen
July 24, 2012

Great car and a loyal Toyota (30 years) customer. Tell Great car and a loyal Toyota (30 years) customer. Tell Nate this will cost him a minimum of a hundred bucks. Nate told me "I can help you out with th More

by tandvpinet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Riesen
July 24, 2012

I worked with Nate Riesen. I had heard very good comments about his work beforehand. He was very attentive to my schedule and questions regarding the vehicle. He also gave us good information about options i More

by kschwebke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Riesen
July 24, 2012

Nate was a pleasure to work with while going through our latest car buying experience at John Lancaster. He was very polite,displayed a good sense of humor, was extremely knowledgeble regarding the toyota p More

by edwardmaass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Riesen
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