
East Madison Toyota
Madison, WI
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Recently, my wife and I purchased a new Toyota Camry XLE from your dealership and was very pleased in which your Saleslady, Tashi Chomor assisted us. A super person indeed. Very courteous, very experience from your dealership and was very pleased in which your Saleslady, Tashi Chomor assisted us. A super person indeed. Very courteous, very experienced and most of all helpful. We are from the Rockford, Ill area, and are first time Toyota owners. Your dealership was most friendly. My wife and I were very pleased as Tashi made us comfortable during our visit. More
My family and I were very impressed working with Rudy -- from the online chat, to meeting him in person and picking out a new car for our daughter! He was very personable, knowledgeable and great to work w from the online chat, to meeting him in person and picking out a new car for our daughter! He was very personable, knowledgeable and great to work with. He provided our daughter with a very detailed review of all of her new car's systems, features, etc. We also liked working with Chad on all of the financial details. We love Jon Lancaster. It's where we purchased our 2006 Prius and we have had all of our oil changes, etc. on the Prius done at Jon Lancaster. We are faithful customers and we will definitely be back. More
This was our third vehicle lease with Shawn and Jon Lancaster Toyota Scion within the last 3 years, the last two of which were one week apart. Immediately after recently leasing for the 2nd time with Lancaster Toyota Scion within the last 3 years, the last two of which were one week apart. Immediately after recently leasing for the 2nd time with Shawn, we discovered our other vehicle needed some fairly costly repairs, and since we were so pleased with Shawn's service the week before, we decided to talk to him about trading that vehicle in and leasing another vehicle. Once again, Shawn was very knowledgeable and helpful in helping us identify the best value for us given all of our considerations. Shawn and his support team at Jon Lancaster truly do make the car buying/leasing process very easy and painless. Once again, we would recommend Shawn Stuttleburg and Jon Lancaster Toyota Scion to anyone! More
Shawn responded quickly to my email request and followed up by setting up an appointment for a test drive. There was no hard sell, but he managed to reinforce my positive beliefs about the Prius; and when i up by setting up an appointment for a test drive. There was no hard sell, but he managed to reinforce my positive beliefs about the Prius; and when it came time to close the deal, he was ready with all the facts and options, making sure I got both the car I wanted and a great value. Once the vehicle arrived, Shawn sat me down behind the wheel and made certain I understood the new (to me) hybrid technology and the safety features of my new Prius. From start to finish, he took care of every detail to make my purchase as smooth as possible. I'm very happy with his help and would recommend him to friends and family looking for a new vehicle. More
Walked in and shared with David what I needed and how fast. Might have been a bit challenging, but David arranged for all I requested (price, color, trade-in etc) as needed, no problem, no drama, no surp fast. Might have been a bit challenging, but David arranged for all I requested (price, color, trade-in etc) as needed, no problem, no drama, no surprises. Then, he helped out with setting up the radio controls and understanding the features my new Camry. The car looked great when leaving the shop. I could not be more satisfied. Matt was also very professional, helpful and timely. Again, 5/5. Mr Lancaster, you have a solid operation I will be back when I need my next new Toyota. tomasz okon Marshfield WI More
This is the third car I have bought with Shawn Stittleberg's help. He is a true sales professional who listens to what I need, and follows through on what he says. He has great follow up skills Stittleberg's help. He is a true sales professional who listens to what I need, and follows through on what he says. He has great follow up skills after the purchase, thus showing me that he values my business, and wants to continue to be my car guy. He is a top notch car sales guy who does not try to push things on me that I do not want. I highly recommend him to anyone needing to purchase a vehicle. He is an asset to Jon Lancaster Toyota. More
Curt did a great JobThere was one color, magnetic grey, that we would have proffered. There was no LXE in our region. This was not Curtsy' fault but it was the only negative In the whole process. Thanks that we would have proffered. There was no LXE in our region. This was not Curtsy' fault but it was the only negative In the whole process. Thanks Curt. More
I recently purchased a new Toyota Prius C from Jon Lancaster Toyota & Scion. Curt Carney was the salesperson with whom I worked and he was excellent. He was honest, fun to work with, and diligent in g Lancaster Toyota & Scion. Curt Carney was the salesperson with whom I worked and he was excellent. He was honest, fun to work with, and diligent in getting the information about the car that I requested. He also worked hard to get me a fair price on my trade-in. He made the potentially stressful car-buying experience pleasant and relaxing. I would highly recommend him to other customers. More
This was our second vehicle lease through Shawn. We didn't know exactly what we wanted in our 2nd lease and we were kind of dreading the search process, but we knew we wanted something with better gas didn't know exactly what we wanted in our 2nd lease and we were kind of dreading the search process, but we knew we wanted something with better gas mileage, something that was kind of sporty, yet something that was practical and a good value overall, and that staying close to our current payment was very important to us as well. Shawn was very helpful in pointing out how the Toyota Camry SE would meet all of our needs, and he made our selection process very easy. We feel he made us a very fair offer on both the price of the new vehicle as well as our trade-in value from the first lease. We absolutely love our new Camry so far, and we greatly appreciated Shawn's knowledge and insight into what makes it such a great vehicle for us. He made the whole leasing process very simple and quick, and was very thorough in showing us all of the features of the car after the sale. He stayed quite late that night to finish the sale, well after his scheduled hours, and even after the dealership had closed. Shawn is very knowledgeable and professional, and he appears to be very dedicated to customer satisfaction and service. We would highly recommend Shawn to anyone looking for their next vehicle. More